2019 Mercedes-Benz AMG GLC63: recalls and complaints

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All updates to the register

• 23V85400015 Dec 2023Structure / Body / Roof and Pillars
• 22V36500020 May 2022Electrical System / Software
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V77600011 Dec 2020Electrical System / Starter Assembly
• 19V91400020 Dec 2019Equipment / Other / Labels
• 19V7880001 Nov 2019Seat Belts
• 18V90500019 Dec 2018Air Bags / Frontal / Passenger Side / Inflator Module
• 18V83800027 Nov 2018Air Bags / Sensor / Occupant Classification

1. 23V854000Received 15 Dec 2023. 2,976 units.

   Structure / Body / Roof and Pillars

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

   Consequence, in the NHTSA record

   A detached roof panel can become a road hazard, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 22 Mar 2024.

2. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

3. 21V058000Received 5 Feb 2021. 1,292,258 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

4. 20V776000Received 11 Dec 2020. 2,563 units.

   Electrical System / Starter Assembly

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.

   Consequence, in the NHTSA record

   If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021010006.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021010006. Owner notification date in the NHTSA record: 18 Mar 2021.

5. 19V914000Received 20 Dec 2019. 10,041 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

   Consequence, in the NHTSA record

   If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020020014. Owner notification date in the NHTSA record: 3 Mar 2020.

6. 19V788000Received 1 Nov 2019. 29,720 units.

   Seat Belts

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

   Consequence, in the NHTSA record

   The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020020017. Owner notification date in the NHTSA record: 13 Mar 2020.

7. 18V905000Received 19 Dec 2018. 809 units.

   Air Bags / Frontal / Passenger Side / Inflator Module

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2019 Mercedes-Benz GLC63 AMG Coupe, GLC63S AMG Coupe, and GLC63 vehicles. In the event of a crash, the frontal air bag may have a delayed deployment for certain unbelted front seat passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

   Consequence, in the NHTSA record

   A delay in the air bag deployment can increase the risk of injury.

   Remedy, in the NHTSA record

   MBUSA has notified owners, and dealers will update the air bag control unit software parameters, free of charge. The recall began March 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020004.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019020004. Owner notification date in the NHTSA record: 1 Mar 2019.

8. 18V838000Received 27 Nov 2018. 104,663 units.

   Air Bags / Sensor / Occupant Classification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

   Consequence, in the NHTSA record

   If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018120009. Owner notification date in the NHTSA record: 3 Jan 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

21 Aug 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20187
2. 20198
3. 202010
4. 20216

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz AMG GLC63: all model years
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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2019 Mercedes-Benz AMG GLC63The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2019 Mercedes-Benz AMG GLC63?

1,685,752 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz AMG GLC63 have for all model years?

NHTSA lists 21 recall campaigns for the Mercedes-Benz AMG GLC63, model years 2018 to 2021. 8 of them name the 2019 model year.

Which component do the complaints about the 2019 Mercedes-Benz AMG GLC63 name most often?

Unknown or Other: 2 of 4 component mentions.

Is an NHTSA investigation of the 2019 Mercedes-Benz AMG GLC63 open?

The NHTSA investigation file has no investigation that names this model year.