2007 MCI E4500: recalls and complaints

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• 25V85300010 Dec 2025Visibility / Glass, Side/Rear
• 21V73700023 Sep 2021Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
• 19V0270007 Jan 2019Steering / Hydraulic Power Assist System
• 15V18300030 Mar 2015Seat Belts
• 13V49800017 Oct 2013Electrical System
• 11V52400026 Oct 2011Electronic Stability Control (ESC)
• 10V1350006 Apr 2010Visibility / Windshield Wiper/Washer / Motor
• 08V60300021 Nov 2008Equipment

1. 25V853000Received 10 Dec 2025. 15,454 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

   Consequence, in the NHTSA record

   The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

   Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: 4 Feb 2026.

2. 21V737000Received 23 Sep 2021. 510 units.

   Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."

   Consequence, in the NHTSA record

   In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

   Remedy, in the NHTSA record

   Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

   Report filed by Motor Coach Industries. Manufacturer campaign number R21-024. Owner notification date in the NHTSA record: 18 Oct 2021.

3. 19V027000Received 7 Jan 2019. 2,089 units.

   Steering / Hydraulic Power Assist System

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

   Consequence, in the NHTSA record

   Loss of steering control may increase the risk of a crash.

   Remedy, in the NHTSA record

   MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

   Report filed by Motor Coach Industries. Manufacturer campaign number SB 469. Owner notification date in the NHTSA record: 14 May 2021.

4. 15V183000Received 30 Mar 2015. 21 units.

   Seat Belts

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism.

   Consequence, in the NHTSA record

   If the seat belt locking mechanism does not function as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.

   Remedy, in the NHTSA record

   MCI will notify owners , and dealers will inspect and retrofit the seats free of charge. The recall began on May 14, 2015. Owners may contact MCI customer service at 1-800-241-2947.

   Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: 14 May 2015.

5. 13V498000Received 17 Oct 2013. 10,016 units.

   Electrical System

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

   Consequence, in the NHTSA record

   Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

   Remedy, in the NHTSA record

   MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

   Report filed by Motor Coach Industries. Manufacturer campaign number 401. Owner notification date in the NHTSA record: 4 Feb 2014.

6. 11V524000Received 26 Oct 2011. 1,962 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (ESC) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

   Consequence, in the NHTSA record

   If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.

   Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: 4 Jan 2012.

7. 10V135000Received 6 Apr 2010. 1,261 units.

   Visibility / Windshield Wiper/Washer / Motor

   Defect, in the NHTSA record

   Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. The windshield wiper motor may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.

   Consequence, in the NHTSA record

   If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. This service will be performed free of charge. The safety recall is expected to begin during july 2010. Owners may contact mci customer service at 1-800-241-2947.

   Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: 31 Jul 2010.

8. 08V603000Received 21 Nov 2008. 1,893 units.

   Equipment

   Defect, in the NHTSA record

   Mci is recalling 1,893 my 2002-2008 d model and my 2001-2008 e and j4500 motor coaches equipped with zf transmissions. There is a potential for the shift selector to malfunction as a result of a cell phone or radio being placed in close proximity to the shifter control pad.

   Consequence, in the NHTSA record

   When this happens, the shift selector may move into reverse without driver knowledge increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mci is working with zf and has created a software update that protects against the potential for transient analog or digital signal interference. The recall is expected to begin during november 2008. .owners may contact mci at 1-800-333-0371 and zf at 1-734-416-6200.

   Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 308. Owner notification date in the NHTSA record: 17 Dec 2008.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19971
2. 19982
3. 19993
4. 20004
5. 20018
6. 20027
7. 20039
8. 20047
9. 20057
10. 20065
11. 20078
12. 20088
13. 20098
14. 20108
15. 20119
16. 20124
17. 20133
18. 20141

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• MCI E4500: all model years
• MCI: 26 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2007 MCI E4500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2007 MCI E4500?

33,206 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the MCI E4500 have for all model years?

NHTSA lists 17 recall campaigns for the MCI E4500, model years 1997 to 2014. 8 of them name the 2007 model year.

Is an NHTSA investigation of the 2007 MCI E4500 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.