2018 MCI D4000: recalls and complaints
NHTSA lists 4 recall campaigns for the 2018 MCI D4000. The newest campaign is 24V073000. NHTSA received the report on 7 Feb 2024. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Lift/Ramp. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V073000, in the NHTSA record
MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 7,481 units in total.
- 24V073000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- 21V748000Electrical System
- 21V364000Fuel System, Diesel / Fuel Injection System / Fuel Rail
- 20V352000Electrical System / Alternator/Generator/Regulator
24V073000Received . 2,114 units.
Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Consequence, in the NHTSA record
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy, in the NHTSA record
MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: .
21V748000Received . 2,455 units.
Electrical System
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
- Consequence, in the NHTSA record
MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
- Remedy, in the NHTSA record
MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
Report filed by Motor Coach Industries. Manufacturer campaign number R21-010. Owner notification date in the NHTSA record: .
21V364000Received . 1,845 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy, in the NHTSA record
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.
Report filed by Motor Coach Industries. Manufacturer campaign number R21-009. Owner notification date in the NHTSA record: .
20V352000Received . 1,067 units.
Electrical System / Alternator/Generator/Regulator
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.
- Consequence, in the NHTSA record
If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
- Remedy, in the NHTSA record
MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 479.
Report filed by Motor Coach Industries. Manufacturer campaign number SB 479. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2018 MCI D4000The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2018 MCI D4000: recalls and complaints. https://recallregister.com/vehicle/mci/d4000/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Motor Coach Industries
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2018 MCI D4000?
- 7,481 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the MCI D4000 have for all model years?
- NHTSA lists 29 recall campaigns for the MCI D4000, model years 1997 to 2021. 4 of them name the 2018 model year.
- Is an NHTSA investigation of the 2018 MCI D4000 open?
- The NHTSA investigation file has no investigation that names this model year.