2011 MCI D4000: recalls and complaints
NHTSA lists 9 recall campaigns for the 2011 MCI D4000. The newest campaign is 17V337000. NHTSA received the report on 24 May 2017. The NHTSA record gives the component Engine and Engine Cooling / Exhaust System. NHTSA has no complaint on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 17V337000, in the NHTSA record
MCI will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. The recall began on June 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is SB 397B.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
9 campaigns, newest first. 13,829 units in total.
- 17V337000Engine and Engine Cooling / Exhaust System
- 16V020000Seats
- 15V276000Engine and Engine Cooling / Engine
- 14V329000Electrical System / Wiring / Fuses and Circuit Breakers
- 14V085000Engine and Engine Cooling / Engine
- 13V498000Electrical System
- 12V250000Interior Lighting
- 11V524000Electronic Stability Control (ESC)
- 11V016000Engine and Engine Cooling / Cooling System / Fan
17V337000Received . 143 units.
Engine and Engine Cooling / Exhaust System
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain 2011-2012 MCI D4000, D4005, D4500 and D4505 coaches equipped with Cummins ISX 12 liter engines. The vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.
- Consequence, in the NHTSA record
If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.
- Remedy, in the NHTSA record
MCI will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. The recall began on June 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is SB 397B.
Report filed by Motor Coach Industries. Manufacturer campaign number SB 397B. Owner notification date in the NHTSA record: .
16V020000Received . 607 units.
Seats
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Consequence, in the NHTSA record
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Remedy, in the NHTSA record
MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.
Report filed by Motor Coach Industries. Manufacturer campaign number SB 431. Owner notification date in the NHTSA record: .
15V276000Received . 243 units.
Engine and Engine Cooling / Engine
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain model year 2011-2012 D4000 motorcoaches manufactured November 12, 2011, to July 11, 2012, and 2014-2015 D4500 motorcoaches manufactured July 4, 2014, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- Consequence, in the NHTSA record
If the engine oil comes into contact with a hot surface, it can increase the risk of a vehicle fire.
- Remedy, in the NHTSA record
MCI will notify owners, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 18, 2015. Owners may contact MCI customer service at 1-800-241-2947 or Cummins Inc. at 1-800-343-7357. MCI's number for this recall is SB 423.
Report filed by Motor Coach Industries. Manufacturer campaign number SB 423. Owner notification date in the NHTSA record: .
14V329000Received . 312 units.
Electrical System / Wiring / Fuses and Circuit Breakers
- Defect, in the NHTSA record
Motor Coach Industries, Inc (MCI) is recalling certain model year 2009-2011 D4000 and D4500 and 2010 D4505 motor coaches equipped with LED lights interior lights powered by either a Vansco or IO multiplex system. Due to the excessive power draw of the LED lights, heat may build up at the fuse block and connector, causing the components to melt.
- Consequence, in the NHTSA record
If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.
- Remedy, in the NHTSA record
MCI will notify owners, and dealers will replace the fuse holders, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-847-285-2090. MCI's number for this recall is 388B. Note: This recall supersedes recall 12V-250. Motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.
Report filed by Motor Coach Industries. Manufacturer campaign number 388B. Owner notification date in the NHTSA record: .
14V085000Received . 96 units.
Engine and Engine Cooling / Engine
- Defect, in the NHTSA record
Motor Coach Industries, Inc. (MCI) is recalling certain model year 2011-2012 D4000 motorcoaches manufactured March 2011 through July 2012 and equipped with certain Cummins Westport model ISL G. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
- Consequence, in the NHTSA record
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
- Remedy, in the NHTSA record
MCI will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recallbegan on April 16, 2014. Customers may contact MCI at 1-847-285-2090 or Cummins Inc. at 1-800-343-7357. MCI's number associated with this campaign is 405.
Report filed by Motor Coach Industries. Manufacturer campaign number 405. Owner notification date in the NHTSA record: .
13V498000Received . 10,016 units.
Electrical System
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
- Consequence, in the NHTSA record
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
- Remedy, in the NHTSA record
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Report filed by Motor Coach Industries. Manufacturer campaign number 401. Owner notification date in the NHTSA record: .
12V250000Received . 312 units.
Interior Lighting
- Defect, in the NHTSA record
Motor coach industries, INC (mci) is recalling certain model year 2009-2011 d4000, d4500 and 2010 d4505 motor coaches equipped with LED lights interior lights and powered by either a vansco or io multiplex system. Due to excessive power draw of the LED lights, heat may build up at the fuse block and connector, causing components to melt.
- Consequence, in the NHTSA record
If this occurs, surrounding material may be damaged and will burn, increasing the risk of a fire.
- Remedy, in the NHTSA record
Mci will notify owners, and dealers will install re-designed wiring, free of charge. The recall began on july 17, 2012. Owners may contact mci at 1-866-624-2622.
Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: .
11V524000Received . 1,962 units.
Electronic Stability Control (ESC)
- Defect, in the NHTSA record
Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (ESC) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- Consequence, in the NHTSA record
If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- Remedy, in the NHTSA record
Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.
Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: .
11V016000Received . 138 units.
Engine and Engine Cooling / Cooling System / Fan
- Defect, in the NHTSA record
Mci is recalling certain model year 2010-2011 d4500, d4505, and d4000 motor coaches. The affected pulley covers may lack certain welds required to keep the covers attached to the coach structure.
- Consequence, in the NHTSA record
The cover will eventually fail as a result of fatigue, and the cover may become detached from the coach and fall and strike a person or object, resulting in personal injury or property damage.
- Remedy, in the NHTSA record
Mci will inspect and replace as necessary the idler pulley covers free of charge. The safety recall began on february 10, 2011. Owners may contact mci customer service at 1-800-241-2947.
Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 351. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ17007 | Recall query | Exhaust Bellows Pipe Fracture Recall | Engine and Engine Cooling / Engine | 18 Sep 2017 | 31 Jul 2018 | 18V309000 |
| EA12007 | Engineering analysis | MCI Drive Shaft Safety Loop Failures | Power Train / Driveline | 13 Sep 2012 | 3 Dec 2015 | 14V335000 |
| PE12007 | Preliminary evaluation | MCI Driveshaft Safety Loop Failures | Power Train / Driveline | 21 Mar 2012 | 20 Sep 2012 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2011 MCI D4000The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2011 MCI D4000: recalls and complaints. https://recallregister.com/vehicle/mci/d4000/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Motor Coach Industries
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2011 MCI D4000?
- 13,829 units in 9 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the MCI D4000 have for all model years?
- NHTSA lists 29 recall campaigns for the MCI D4000, model years 1997 to 2021. 9 of them name the 2011 model year.
- Is an NHTSA investigation of the 2011 MCI D4000 open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.