Recall Register

2020 Mack Anthem (AN): recalls and complaints

NHTSA lists 6 recall campaigns for the 2020 Mack Anthem (AN). The newest campaign is 25V666000. NHTSA received the report on 6 Oct 2025. The NHTSA record gives the component Seat Belts / Front / Anchorage. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V666000, in the NHTSA record

Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 79,765 units in total.

  • 25V666000Seat Belts / Front / Anchorage
  • 24V792000Electrical System / Software
  • 21V233000Electronic Stability Control (ESC) / Control Module / Software
  • 19V896000Steering / Linkages / Drag / Link / Connection
  • 19V209000Exterior Lighting
  • 19V054000Visibility / Rearview Mirrors/Devices / Exterior

  1. 25V666000Received . 15,841 units.

    Seat Belts / Front / Anchorage

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
    Consequence, in the NHTSA record
    An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0485. Owner notification date in the NHTSA record: .

  2. 24V792000Received . 59,338 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
    Consequence, in the NHTSA record
    Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0472. Owner notification date in the NHTSA record: .

  3. 21V233000Received . 557 units.

    Electronic Stability Control (ESC) / Control Module / Software

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
    Consequence, in the NHTSA record
    A vehicle that drifts out of its lane increases the risk of a crash.
    Remedy, in the NHTSA record
    Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0423. Owner notification date in the NHTSA record: .

  4. 19V896000Received . 80 units.

    Steering / Linkages / Drag / Link / Connection

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
    Consequence, in the NHTSA record
    If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0420. Owner notification date in the NHTSA record: .

  5. 19V209000Received . 43 units.

    Exterior Lighting

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
    Consequence, in the NHTSA record
    If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
    Remedy, in the NHTSA record
    Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0418. Owner notification date in the NHTSA record: .

  6. 19V054000Received . 3,906 units.

    Visibility / Rearview Mirrors/Devices / Exterior

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
    Consequence, in the NHTSA record
    If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
    Remedy, in the NHTSA record
    Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0416. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20184
  2. 20196
  3. 20206
  4. 20215
  5. 20225
  6. 20233
  7. 20246
  8. 20258
  9. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Mack Anthem (AN): recalls and complaints. https://recallregister.com/vehicle/mack/anthem-an/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Mack Trucks, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Mack Anthem (AN)?
79,765 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack Anthem (AN) have for all model years?
NHTSA lists 23 recall campaigns for the Mack Anthem (AN), model years 2018 to 2026. 6 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Mack Anthem (AN) open?
The NHTSA investigation file has no investigation that names this model year.