2010 Lexus HS 250 Hybrid: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 17V6190004 Oct 2017Electrical System
• 16V59600012 Aug 2016Suspension / Rear
• 13V38300028 Aug 2013Suspension / Rear
• 12V3730002 Aug 2012Suspension / Rear

1. 17V619000Received 4 Oct 2017. 18,130 units.

   Electrical System

   Defect, in the NHTSA record

   Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

   Consequence, in the NHTSA record

   A complete loss of motive power can increase the risk of a crash.

   Remedy, in the NHTSA record

   Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.

   Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number HLE. Owner notification date in the NHTSA record: 1 Dec 2017.

2. 16V596000Received 12 Aug 2016. 337,449 units.

   Suspension / Rear

   Defect, in the NHTSA record

   Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

   Consequence, in the NHTSA record

   Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

   Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number Toyota G0V Lexus GLK. Owner notification date in the NHTSA record: 3 Oct 2016.

3. 13V383000Received 28 Aug 2013. 780,584 units.

   Suspension / Rear

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

   Consequence, in the NHTSA record

   Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

   Report filed by Toyota Motor Engineering & Manufacturing.

4. 12V373000Received 2 Aug 2012. 780,584 units.

   Suspension / Rear

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

   Consequence, in the NHTSA record

   Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

   Report filed by Toyota Motor Engineering & Manufacturing. Owner notification date in the NHTSA record: 30 Nov 2012.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2010 Lexus HS 250 Hybrid
• All 2010 vehicles

The table shows the 10 components with the most mentions, of 15.

Complaints that report a crash

9

Complaints that report a fire

0

Injuries in the complaints

5

Deaths in the complaints

0

Date of the newest complaint

17 Feb 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20104
2. 20110

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Lexus HS 250 Hybrid: all model years
• Lexus: 69 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2010 Lexus HS 250 HybridThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2010 Lexus HS 250 Hybrid?

1,916,747 units in 4 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Lexus HS 250 Hybrid have for all model years?

NHTSA lists 4 recall campaigns for the Lexus HS 250 Hybrid, model years 2010 to 2011. 4 of them name the 2010 model year.

Which component do the complaints about the 2010 Lexus HS 250 Hybrid name most often?

Suspension: 30 of 98 component mentions, or 306.1 per 1,000. For all 2010 vehicles the figure is 25.3 per 1,000.

Is an NHTSA investigation of the 2010 Lexus HS 250 Hybrid open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.