2021 Lexus ES: recalls and complaints
NHTSA lists 1 recall campaign for the 2021 Lexus ES. The campaign is 23V865000. NHTSA received the report on 20 Dec 2023. The NHTSA record gives the component Air Bags / Sensor / Occupant Classification. NHTSA has 28 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 23V865000, in the NHTSA record
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 999,901 units in total.
23V865000Received . 999,901 units.
Air Bags / Sensor / Occupant Classification
- Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- Consequence, in the NHTSA record
An air bag that does not deploy during a crash increases the risk of injury.
- Remedy, in the NHTSA record
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 23TA15, 23LA03. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
28 complaints, 29 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Air Bags | 25 |
| Steering | 2 |
| Service Brakes | 1 |
| Unknown or Other | 1 |
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 29 Jul 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Lexus ESThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Lexus ES: recalls and complaints. https://recallregister.com/vehicle/lexus/es/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Toyota Motor Engineering & Manufacturing
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Lexus ES?
- 999,901 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Lexus ES have for all model years?
- NHTSA lists 4 recall campaigns for the Lexus ES, model years 1996 to 2025. 1 of them names the 2021 model year.
- Which component do the complaints about the 2021 Lexus ES name most often?
- Air Bags: 25 of 29 component mentions.
- Is an NHTSA investigation of the 2021 Lexus ES open?
- The NHTSA investigation file has no investigation that names this model year.