2020 Kenworth W990: recalls and complaints

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All updates to the register

• 22V27700025 Apr 2022Steering / Critical Fasteners
• 21V90600019 Nov 2021Electrical System / Software
• 20V50600026 Aug 2020Power Train / Axle Assembly
• 19V91100019 Dec 2019Power Train / Axle Assembly / Axle Shaft
• 19V1760005 Mar 2019Suspension / Rear / Axle / Non-Powered Axle Assembly

1. 22V277000Received 25 Apr 2022. 17,641 units.

   Steering / Critical Fasteners

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

   Consequence, in the NHTSA record

   Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 22 PBB and 22 KWB. Owner notification date in the NHTSA record: 8 Nov 2022.

2. 21V906000Received 19 Nov 2021. 908 units.

   Electrical System / Software

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.

   Consequence, in the NHTSA record

   Unintended vehicle movement can increase the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 21KWG and 21PBM. Owner notification date in the NHTSA record: 3 Jan 2022.

3. 20V506000Received 26 Aug 2020. 1,097 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

   Consequence, in the NHTSA record

   The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20PBE and 20KWC. Owner notification date in the NHTSA record: 29 Sep 2020.

4. 19V911000Received 19 Dec 2019. 148 units.

   Power Train / Axle Assembly / Axle Shaft

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.

   Consequence, in the NHTSA record

   If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 19KWE and 19PBG. Owner notification date in the NHTSA record: 10 Feb 2020.

5. 19V176000Received 5 Mar 2019. 93 units.

   Suspension / Rear / Axle / Non-Powered Axle Assembly

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.

   Consequence, in the NHTSA record

   Without lubricating oil, the bearings, hub and axle shafts may wear, resulting in the separation of a wheel end from the axle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Paccar will notify owners, and Kenworth dealers will inspect all of the rear axles for the presence of oil. If no oil is present, the wheels ends will be removed and the bearings, hub and axle shaft will be inspected for damage. If excessive wear or heat damage is evident, the components will be replaced, as necessary. Oil will then be added per the axle specifications. These repairs will be performed free of charge. The recall began April 16, 2019. Owners may contact Kenworth customer service at 1-425-828-5888. Paccar's number for this recall is 19KWA.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 19KWA. Owner notification date in the NHTSA record: 16 Apr 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20181
2. 20192
3. 20205
4. 20215
5. 20226
6. 20236
7. 20246
8. 20258
9. 20262
10. 20272

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Kenworth W990: all model years
• Kenworth: 39 model lines

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• NHTSA page of the 2020 Kenworth W990The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Kenworth W990?

19,887 units in 5 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Kenworth W990 have for all model years?

NHTSA lists 22 recall campaigns for the Kenworth W990, model years 2018 to 2027. 5 of them name the 2020 model year.

Is an NHTSA investigation of the 2020 Kenworth W990 open?

The NHTSA investigation file has no investigation that names this model year.