2020 Kenworth W900: recalls and complaints

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All updates to the register

• 23V71700026 Oct 2023Seat Belts
• 22V27700025 Apr 2022Steering / Critical Fasteners
• 20V50600026 Aug 2020Power Train / Axle Assembly
• 20V1990006 Apr 2020Service Brakes, Air / Antilock / ABS Warning Light
• 19V3400001 May 2019Visibility / Rearview Mirrors/Devices / Exterior
• 19V1760005 Mar 2019Suspension / Rear / Axle / Non-Powered Axle Assembly

1. 23V717000Received 26 Oct 2023. 3,841 units.

   Seat Belts

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.

   Consequence, in the NHTSA record

   An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.

   Remedy, in the NHTSA record

   Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 23KWK. Owner notification date in the NHTSA record: 20 Mar 2024.

2. 22V277000Received 25 Apr 2022. 17,641 units.

   Steering / Critical Fasteners

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

   Consequence, in the NHTSA record

   Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 22 PBB and 22 KWB. Owner notification date in the NHTSA record: 8 Nov 2022.

3. 20V506000Received 26 Aug 2020. 1,097 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

   Consequence, in the NHTSA record

   The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20PBE and 20KWC. Owner notification date in the NHTSA record: 29 Sep 2020.

4. 20V199000Received 6 Apr 2020. 460,515 units.

   Service Brakes, Air / Antilock / ABS Warning Light

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

   Consequence, in the NHTSA record

   If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: 26 May 2020.

5. 19V340000Received 1 May 2019. 3,907 units.

   Visibility / Rearview Mirrors/Devices / Exterior

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.

   Consequence, in the NHTSA record

   If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury.

   Remedy, in the NHTSA record

   PACCAR has notified owners, and dealers will inspect the upper mirror glass/mirror carrier, replacing it as necessary, free of charge. The recall began May 31, 2019. Kenworth owners may contact PACCAR customer service at 1-425-828-5888 and Peterbilt owners may call 1-940-591-4220. PACCAR's numbers for this recall is 19KWC and 19PBC.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 19KWC and 19PBC. Owner notification date in the NHTSA record: 31 May 2019.

6. 19V176000Received 5 Mar 2019. 93 units.

   Suspension / Rear / Axle / Non-Powered Axle Assembly

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.

   Consequence, in the NHTSA record

   Without lubricating oil, the bearings, hub and axle shafts may wear, resulting in the separation of a wheel end from the axle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Paccar will notify owners, and Kenworth dealers will inspect all of the rear axles for the presence of oil. If no oil is present, the wheels ends will be removed and the bearings, hub and axle shaft will be inspected for damage. If excessive wear or heat damage is evident, the components will be replaced, as necessary. Oil will then be added per the axle specifications. These repairs will be performed free of charge. The recall began April 16, 2019. Owners may contact Kenworth customer service at 1-425-828-5888. Paccar's number for this recall is 19KWA.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 19KWA. Owner notification date in the NHTSA record: 16 Apr 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19751
2. 19761
3. 19771
4. 19782
5. 19821
6. 19831
7. 19911
8. 19941
9. 19952
10. 19966
11. 19975
12. 19986
13. 199910
14. 20009
15. 20019
16. 20024
17. 20036
18. 200412
19. 20059
20. 200611
21. 200716
22. 200820
23. 200917
24. 20109
25. 201110
26. 20128
27. 20137
28. 20149
29. 20159
30. 201611
31. 20176
32. 20189
33. 20197
34. 20206
35. 20213
36. 20224
37. 20234
38. 20242
39. 20252

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Kenworth W900: all model years
• Kenworth: 39 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2020 Kenworth W900The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Kenworth W900?

487,094 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Kenworth W900 have for all model years?

NHTSA lists 109 recall campaigns for the Kenworth W900, model years 1975 to 2025. 6 of them name the 2020 model year.

Is an NHTSA investigation of the 2020 Kenworth W900 open?

The NHTSA investigation file has no investigation that names this model year.