2004 Jeep Liberty: recalls and complaints
NHTSA lists 7 recall campaigns for the 2004 Jeep Liberty. The newest campaign is 18V278000. NHTSA received the report on 1 May 2018. The NHTSA record gives the component Suspension / Rear. NHTSA has 1,101 complaints on file for this model year. 5 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V278000, in the NHTSA record
Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
7 campaigns, newest first. 2,978,062 units in total.
- 18V278000Suspension / Rear
- 13V252000Structure
- 12V085000Suspension / Rear
- 06V288000Suspension / Front / Control Arm / Lower Ball Joint
- 04V337000Engine and Engine Cooling
- 04V111000Latches/Locks/Linkages / Doors / Latch
- 04V048000Equipment / Other / Labels
18V278000Received . 239,904 units.
Suspension / Rear
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
- Consequence, in the NHTSA record
A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U38. Owner notification date in the NHTSA record: .
13V252000Received . 1,560,000 units.
Structure
- Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source may result in a fire.
- Remedy, in the NHTSA record
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Report filed by Chrysler Group LLC. Manufacturer campaign number N45, N46. Owner notification date in the NHTSA record: .
12V085000Received . 346,900 units.
Suspension / Rear
- Defect, in the NHTSA record
In june 2012, chrysler expanded this recall to include model year 2006 and 2007 jeep liberty vehicles, representing an additional 137,176 vehicles. This recall now concerns certain my 2004-2007 jeep liberty vehicles. The total number vehicles being recalled is now 346,900. These vehicles were manufactured from july 3, 2003 through june 29, 2007. The recall addresses those vehicles originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Some vehicles may be equipped with rear lower control arms that can experience a rear suspension lower control arm fracture due to excessive corrosion due to application of road salts during winter weather conditions.
- Consequence, in the NHTSA record
A fracture of the rear lower control arm may result in a loss of vehicle control and may lead to a vehicle crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the rear lower control arms on all affected vehicles originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, free of charge. The safety recall began on march 26, 2012. Owners may contact chrysler at 1-800-853-1403.
Report filed by CHRYSLER GROUP LLC. Manufacturer campaign number L27. Owner notification date in the NHTSA record: .
06V288000Received . 826,687 units.
Suspension / Front / Control Arm / Lower Ball Joint
- Defect, in the NHTSA record
On certain trucks, the constant tension front lower ball joints may experience contamination. If the vehicle is operated for an extended period with this condition, the ball joint may eventually experience wear and looseness.
- Consequence, in the NHTSA record
When the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the front lower ball joints free of charge. The recall began on september 11, 2006. Owners should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number F23. Owner notification date in the NHTSA record: .
04V337000Received . 1,600 units.
Engine and Engine Cooling
- Defect, in the NHTSA record
On certain sport utility vehicles equipped with 3.7l engines only, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses.
- Consequence, in the NHTSA record
Damage to the alternator wiring harness could result in an under hood fire.
- Remedy, in the NHTSA record
Dealers will add protective caps to the valve cover studs and re-route the affected wiring harness to provide clearance. Owner notification began on july 19, 2004. Owners can contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D33. Owner notification date in the NHTSA record: .
04V111000Received . 2,875 units.
Latches/Locks/Linkages / Doors / Latch
- Defect, in the NHTSA record
On some sport utility vehicles, certain remote keyless entry (rke) input may cause the body control module (bcm) software to actuate the door lock motors continuously.
- Consequence, in the NHTSA record
This can cause the lock motor bearings to overheat and seize. If this occurs, the door lock system will become inoperative.
- Remedy, in the NHTSA record
Dealers will inspect and replace, as necessary, the door latch assemblies and the bcm software will be updated. Owner notification began on may 10, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D09. Owner notification date in the NHTSA record: .
04V048000Received . 96 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label.
- Consequence, in the NHTSA record
The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.
- Remedy, in the NHTSA record
Owners will be provided with a corrected tire certification label. Owner notification began on march 1, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D05. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1,101 complaints, 1,441 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2004 Jeep Liberty
- All 2004 vehicles
| Component | 2004 Liberty | All 2004 vehicles | Liberty, all years | Mentions |
|---|---|---|---|---|
| Suspension | 327.6 | 51.1 | 176.2 | 472 |
| Structure | 88.8 | 73.3 | 76.4 | 128 |
| Visibility | 74.9 | 39.6 | 90.2 | 108 |
| Fuel System, Gasoline | 65.2 | 27.9 | 73.8 | 94 |
| Fuel/Propulsion System | 64.5 | 22.1 | 73.6 | 93 |
| Electrical System | 57.6 | 129.3 | 76.9 | 83 |
| Power Train | 38.2 | 113.4 | 44 | 55 |
| Steering | 37.5 | 71.7 | 29.1 | 54 |
| Exterior Lighting | 27.8 | 33.1 | 19.7 | 40 |
| Air Bags | 27.1 | 78.9 | 115.8 | 39 |
The table shows the 10 components with the most mentions, of 29.
- Complaints that report a crash
- 86
- Complaints that report a fire
- 39
- Injuries in the complaints
- 72
- Deaths in the complaints
- 2
- Date of the newest complaint
- 30 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA12005 | Engineering analysis | Crash Related Fuel Tank Fires | Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings | 12 Jun 2012 | 14 Nov 2014 | 13V252000 |
| EA11013 | Engineering analysis | Rear Suspension Control Arm Failure | Suspension | 15 Sep 2011 | 14 Mar 2012 | 12V085000 |
| PE11013 | Preliminary evaluation | Rear Suspension Control Arm Failure | Suspension / Rear | 18 Apr 2011 | 15 Sep 2011 | |
| EA06008 | Engineering analysis | FRONT SUSPENSION BALL JOINT SEPARATION | Suspension / Front / Control Arm / Lower Ball Joint | 31 May 2006 | 24 Aug 2006 | 06V288000 |
| PE06004 | Preliminary evaluation | FRONT SUSPENSION BALL JOINT SEPARATION | Suspension / Front / Control Arm / Lower Ball Joint | 6 Jan 2006 | 31 May 2006 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2004 Jeep LibertyThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2004 Jeep Liberty: recalls and complaints. https://recallregister.com/vehicle/jeep/liberty/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2004 Jeep Liberty?
- 2,978,062 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Jeep Liberty have for all model years?
- NHTSA lists 30 recall campaigns for the Jeep Liberty, model years 2000 to 2012. 7 of them name the 2004 model year.
- Which component do the complaints about the 2004 Jeep Liberty name most often?
- Suspension: 472 of 1,441 component mentions, or 327.6 per 1,000. For all 2004 vehicles the figure is 51.1 per 1,000.
- Is an NHTSA investigation of the 2004 Jeep Liberty open?
- No. Each of the 5 investigations that name this model year has a closing date in the NHTSA file.