2017 International Workstar: recalls and complaints

NHTSA lists 5 recall campaigns for the 2017 International Workstar. The newest campaign is 23V248000. NHTSA received the report on 6 Apr 2023. The NHTSA record gives the component Electrical System / Wiring. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V248000, in the NHTSA record

Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 109,817 units in total.

23V2480006 Apr 2023Electrical System / Wiring
20V81000023 Dec 2020Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
20V21900017 Apr 2020Fuel System, Diesel / Pre-Heater
19V23900026 Mar 2019Exterior Lighting / Brake Lights
19V21600020 Mar 2019Fuel System, Diesel / Pre-Heater

23V248000Received 6 Apr 2023. 42,054 units.
Electrical System / Wiring
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Consequence, in the NHTSA record
An overheated electrical circuit can increase the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Report filed by Navistar, Inc.. Manufacturer campaign number 23510. Owner notification date in the NHTSA record: 5 Jun 2023.
20V810000Received 23 Dec 2020. 17,213 units.
Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
Consequence, in the NHTSA record
Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy, in the NHTSA record
Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Report filed by Navistar, Inc.. Manufacturer campaign number 20510. Owner notification date in the NHTSA record: 17 Feb 2021.
20V219000Received 17 Apr 2020. 27,421 units.
Fuel System, Diesel / Pre-Heater
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Consequence, in the NHTSA record
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy, in the NHTSA record
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Report filed by Navistar, Inc.. Owner notification date in the NHTSA record: 28 May 2020.
19V239000Received 26 Mar 2019. 7 units.
Exterior Lighting / Brake Lights
Defect, in the NHTSA record
Custom Fab & Body LLC (Custom Fab & Body) is recalling certain 2018 Ford F-650 XLT Crew Cab, 2017-2018 International 7500 4x4, and 2018 International 7500 4x2, Freightliner M2-112 and M2-106, and Kenworth T-370-based emergency vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy, in the NHTSA record
Custom Fab & Body has notified owners, instructing them to contact Whelen for replacement lights, free of charge. The recall began April 11, 2019. Owners may contact Whelen customer service at 1-860-526-9504.
Report filed by Custom Fab & Body LLC. Owner notification date in the NHTSA record: 11 Apr 2019.
19V216000Received 20 Mar 2019. 23,122 units.
Fuel System, Diesel / Pre-Heater
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Consequence, in the NHTSA record
A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy, in the NHTSA record
Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.
Report filed by Navistar, Inc.. Owner notification date in the NHTSA record: 2 May 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2017 International WorkstarThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2017 International Workstar: recalls and complaints. https://recallregister.com/vehicle/international/workstar/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Navistar, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 International Workstar?: 109,817 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the International Workstar have for all model years?: NHTSA lists 36 recall campaigns for the International Workstar, model years 2010 to 2022. 5 of them name the 2017 model year.
Is an NHTSA investigation of the 2017 International Workstar open?: The NHTSA investigation file has no investigation that names this model year.