Recall Register

2011 International Workstar: recalls and complaints

NHTSA lists 8 recall campaigns for the 2011 International Workstar. The newest campaign is 15V394000. NHTSA received the report on 22 Jun 2015. The NHTSA record gives the component Electrical System / Wiring. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 15V394000, in the NHTSA record

Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

8 campaigns, newest first. 172,008 units in total.

  • 15V394000Electrical System / Wiring
  • 15V241000Visibility / Defroster/Defogger/HVAC System / Fan/Motor
  • 13V146000Visibility
  • 12V196000Electrical System / Alternator/Generator/Regulator
  • 12V052000Service Brakes, Air / Supply / Check Valve
  • 11V426000Electrical System / Alternator/Generator/Regulator
  • 11V252000Service Brakes, Air / Antilock / Control Unit/Module
  • 11V167000Service Brakes, Air / Slack Adjusters / Automatic

  1. 15V394000Received . 29,182 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed cable which can result in the cable contacting the metal edge on the cab.
    Consequence, in the NHTSA record
    If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.

    Report filed by Navistar, Inc.. Manufacturer campaign number 15514. Owner notification date in the NHTSA record: .

  2. 15V241000Received . 82,736 units.

    Visibility / Defroster/Defogger/HVAC System / Fan/Motor

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.
    Consequence, in the NHTSA record
    If the LPM overheats and fails, there is an increased risk of a fire.
    Remedy, in the NHTSA record
    Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.

    Report filed by Navistar, Inc.. Manufacturer campaign number 15509. Owner notification date in the NHTSA record: .

  3. 13V146000Received . 14,720 units.

    Visibility

    Defect, in the NHTSA record
    Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
    Consequence, in the NHTSA record
    If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
    Remedy, in the NHTSA record
    Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.

    Report filed by Navistar, Inc.. Manufacturer campaign number 13505. Owner notification date in the NHTSA record: .

  4. 12V196000Received . 19,264 units.

    Electrical System / Alternator/Generator/Regulator

    Defect, in the NHTSA record
    Navistar is recalling certain model year 2010 through 2013 paystar, workstar, transtar, and prostar, and model year 2012 and 2013 lonestar commercial trucks manufactured from june 1, 2009, through april 4, 2012, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with bosch alternator feature codes 08ggn, 08ggr, 08ghg, or 08ghh. The alternator cable may rub on the high pressure power steering hose, possibly chafing its insulation and causing an electrical short.
    Consequence, in the NHTSA record
    An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
    Remedy, in the NHTSA record
    Navistar will install a standoff bracket and improve harness routing to better route the alternator wires away from the power steering hose. The safety recall began on july 16, 2012. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 12515. Owner notification date in the NHTSA record: .

  5. 12V052000Received . 17,867 units.

    Service Brakes, Air / Supply / Check Valve

    Defect, in the NHTSA record
    Navistar is recalling certain model year 2012-2013 ic bus ce-c, hc, and international 9400 and certain model year 2011 through 2013 international durastar, paystar, workstar, transtar, lonestar, prostar, 9200, and 9800, and certain model year 2013 international 9900, vehicles, manufactured from december 2, 2010, through january 26, 2012, and equipped with bendix atr-6 traction relay valves. In extremely cold conditions, these bendix relay valves may potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brakes causing continuous brake application.
    Consequence, in the NHTSA record
    Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. Unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. Also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
    Remedy, in the NHTSA record
    Navistar will notify owners, and dealers will provide a temporary repair until bendix develops a permanent remedy. This service will be performed free of charge. The safety recall began on april 10, 2012. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 12502. Owner notification date in the NHTSA record: .

  6. 11V426000Received . 5,663 units.

    Electrical System / Alternator/Generator/Regulator

    Defect, in the NHTSA record
    Navistar is recalling certain model year 2010-2012 paystar, workstar, transtar, and prostar commercial trucks manufactured from june 1, 2009, through may 31, 2011, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with alternator feature code 08ggn, 08ggr, 08 ghg, or 08ghh. The alternator cable may rub on the high pressure power steering hose, possibly chafing its insulation and causing an electrical short.
    Consequence, in the NHTSA record
    An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
    Remedy, in the NHTSA record
    Navistar will install a bracket to route the wires away from the power steering hose. Navistar did not provide an expected start date for the recall, but an interim notice will be mailed to owners if parts will not be available until after october 14, 2011. Owners may contact navistar at 1-800-448-7825. This recall campaign has been superseded by 12v-196.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 11516. Owner notification date in the NHTSA record: .

  7. 11V252000Received . 2,543 units.

    Service Brakes, Air / Antilock / Control Unit/Module

    Defect, in the NHTSA record
    Navistar is recall certain model year 2011 and 2012 international durastar, paystar, workstar, transtar, lonestar and prostar commercial trucks manufactured from november 5, 2010, through march 10, 2011, for failing to comply with federal motor vehicle safety standard no. 121, "air brake systems (ABS)." the trailer ABS fault indicator lamp in the instrument cluster will not illuminate due to a programming or hardware issue with the brake system electronic control unit.
    Consequence, in the NHTSA record
    An inoperable trailer ABS fault indicator may prevent the driver from being aware of a trailer ABS fault condition thereby possibly increasing the risk of a crash potentially resulting in property damage, personal injury, or death.
    Remedy, in the NHTSA record
    Navistar will notify owners. Dealers will reprogram or replace the brake system electronic control unit free of charge. The safety recall began on may 12, 2011. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 11505. Owner notification date in the NHTSA record: .

  8. 11V167000Received . 33 units.

    Service Brakes, Air / Slack Adjusters / Automatic

    Defect, in the NHTSA record
    Navistar is recall certain model year 2011 and 2012 international durastar and workstar commercial trucks manufactured from october 19, 2010, and february 3, 2011, equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.
    Consequence, in the NHTSA record
    If the slack adjuster housing were to break, the wheel brake to which the slack adjuster is attached would no longer function, reducing braking capacity and, in some cases, causing the vehicle to pull to one side. Reduced braking performance and/or loss of steering control increases the risk of a crash.
    Remedy, in the NHTSA record
    Navistar will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall is expected to begin on or about april 1, 2011. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 11504. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20102
  2. 20118
  3. 201214
  4. 201313
  5. 20144
  6. 20155
  7. 20164
  8. 20175
  9. 20189
  10. 201910
  11. 20204
  12. 20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2011 International Workstar: recalls and complaints. https://recallregister.com/vehicle/international/workstar/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Navistar, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2011 International Workstar?
172,008 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the International Workstar have for all model years?
NHTSA lists 36 recall campaigns for the International Workstar, model years 2010 to 2022. 8 of them name the 2011 model year.
Is an NHTSA investigation of the 2011 International Workstar open?
The NHTSA investigation file has no investigation that names this model year.