2012 International Workstar: recalls and complaints

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• 15V39400022 Jun 2015Electrical System / Wiring
• 15V24100022 Apr 2015Visibility / Defroster/Defogger/HVAC System / Fan/Motor
• 14V06400020 Feb 2014Service Brakes
• 13V14600017 Apr 2013Visibility
• 12V50900018 Oct 2012Seats
• 12V46500020 Sep 2012Parking Brake / Driveline / Air / Chamber
• 12V40300014 Aug 2012Service Brakes, Air / Disc
• 12V1960002 May 2012Electrical System / Alternator/Generator/Regulator
• 12V11400022 Mar 2012Electrical System / Wiring / Fuses and Circuit Breakers
• 12V05200013 Feb 2012Service Brakes, Air / Supply / Check Valve
• 11V42600017 Aug 2011Electrical System / Alternator/Generator/Regulator
• 11V37200021 Jul 2011Steering / Gear Box / Shaft Pitman
• 11V25200019 Apr 2011Service Brakes, Air / Antilock / Control Unit/Module
• 11V16700014 Mar 2011Service Brakes, Air / Slack Adjusters / Automatic

1. 15V394000Received 22 Jun 2015. 29,182 units.

   Electrical System / Wiring

   Defect, in the NHTSA record

   Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed cable which can result in the cable contacting the metal edge on the cab.

   Consequence, in the NHTSA record

   If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.

   Report filed by Navistar, Inc.. Manufacturer campaign number 15514. Owner notification date in the NHTSA record: 3 Aug 2015.

2. 15V241000Received 22 Apr 2015. 82,736 units.

   Visibility / Defroster/Defogger/HVAC System / Fan/Motor

   Defect, in the NHTSA record

   Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.

   Consequence, in the NHTSA record

   If the LPM overheats and fails, there is an increased risk of a fire.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.

   Report filed by Navistar, Inc.. Manufacturer campaign number 15509. Owner notification date in the NHTSA record: 6 Aug 2015.

3. 14V064000Received 20 Feb 2014. 1,196 units.

   Service Brakes

   Defect, in the NHTSA record

   Navistar Inc., is recalling certain model year 2012-2013 International Lonestar, Paystar, Prostar, Workstar and 9900 trucks, equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam brackets may fracture.

   Consequence, in the NHTSA record

   S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on March 27, 2014. Owners may contact Navistar at 1-331-332-1590. Navistar's number for this recall 14501. Note: This recall is an expansion of recall 13V231.

   Report filed by Navistar, Inc.. Manufacturer campaign number 14501. Owner notification date in the NHTSA record: 27 Mar 2014.

4. 13V146000Received 17 Apr 2013. 14,720 units.

   Visibility

   Defect, in the NHTSA record

   Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.

   Consequence, in the NHTSA record

   If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.

   Report filed by Navistar, Inc.. Manufacturer campaign number 13505. Owner notification date in the NHTSA record: 10 Sep 2013.

5. 12V509000Received 18 Oct 2012. 5 units.

   Seats

   Defect, in the NHTSA record

   Navistar is recalling certain model year 2012 International DuraStar and Workstar commercial trucks, manufactured from April 26, 2011, through December 19, 2011, and equipped with a 7 degree passenger seat (feature code 16JAJ or SCBA). During a load test, the front passenger seat separated from its mounting rails. Thus, the vehicles failed to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."

   Consequence, in the NHTSA record

   In the event of a crash, the seat may may come loose resulting in an increased risk of injury to the seat occupant.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will replace the seat adjuster rail, anchor plate, and mounting hardware, free of charge. The safety recall began on December 18, 2012. Owners may contact Navistar at 1-800-448-7825.

   Report filed by Navistar, Inc.. Manufacturer campaign number 12528. Owner notification date in the NHTSA record: 18 Dec 2012.

6. 12V465000Received 20 Sep 2012. 559 units.

   Parking Brake / Driveline / Air / Chamber

   Defect, in the NHTSA record

   Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake not fully releasing.

   Consequence, in the NHTSA record

   If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.

   Report filed by NAVISTAR, INC. Manufacturer campaign number 12524. Owner notification date in the NHTSA record: 6 Nov 2012.

7. 12V403000Received 14 Aug 2012. 956 units.

   Service Brakes, Air / Disc

   Defect, in the NHTSA record

   Navistar is recalling certain model year 2011-2013 International vehicles manufactured from November 2, 2010 through May 25, 2012, equipped with Bendix air disc brakes. Bolts that fasten the air disc brake caliper to the caliper mounting plate may not have been tightended to their specified torque. This may cause the mouting bolts to become loose and possibly allow the air disc brake caliper to separate from the caliper mounting plate, resulting in an unexpected pull condition during braking application or an unexpected increase in stopping distance.

   Consequence, in the NHTSA record

   An unexpected pull condition during braking application or an unexpected increase in stopping distance, increases the risk of a crash, leading to property damage, personal injury, or death.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will replace any missing caliper mounting bolts and tighten caliper mounting bolts, free of charge. The safety recall began on October 30, 2012. Owners may contact Navistar at 1-331-332-1590.

   Report filed by NAVISTAR, INC. Manufacturer campaign number 12522. Owner notification date in the NHTSA record: 30 Oct 2012.

8. 12V196000Received 2 May 2012. 19,264 units.

   Electrical System / Alternator/Generator/Regulator

   Defect, in the NHTSA record

   Navistar is recalling certain model year 2010 through 2013 paystar, workstar, transtar, and prostar, and model year 2012 and 2013 lonestar commercial trucks manufactured from june 1, 2009, through april 4, 2012, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with bosch alternator feature codes 08ggn, 08ggr, 08ghg, or 08ghh. The alternator cable may rub on the high pressure power steering hose, possibly chafing its insulation and causing an electrical short.

   Consequence, in the NHTSA record

   An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.

   Remedy, in the NHTSA record

   Navistar will install a standoff bracket and improve harness routing to better route the alternator wires away from the power steering hose. The safety recall began on july 16, 2012. Owners may contact navistar at 1-800-448-7825.

   Report filed by NAVISTAR, INC. Manufacturer campaign number 12515. Owner notification date in the NHTSA record: 16 Jul 2012.

9. 12V114000Received 22 Mar 2012. 286 units.

   Electrical System / Wiring / Fuses and Circuit Breakers

   Defect, in the NHTSA record

   Navistar is recalling certain model year 2012 and 2013 international workstar trucks manufactured from november 15, 2010, through march 6, 2012, and equipped with headlights in the bumper. The headlight beam circuit and the ground circuit are switched at the headlight connector. The switched circuits affects the headlights wattage, resulting in the bumper headlight being dimmer than allowed by federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment."

   Consequence, in the NHTSA record

   A driver's reduced visibility or the truck’s reduced visibility due to inadequate headlight wattage, may increase the risk of a crash.

   Remedy, in the NHTSA record

   Navistar will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on april 23, 2012. Owners may contact navistar at 1-260-461-1890.

   Report filed by NAVISTAR, INC. Manufacturer campaign number 12506. Owner notification date in the NHTSA record: 23 Apr 2012.

10. 12V052000Received 13 Feb 2012. 17,867 units.

    Service Brakes, Air / Supply / Check Valve

    Defect, in the NHTSA record

    Navistar is recalling certain model year 2012-2013 ic bus ce-c, hc, and international 9400 and certain model year 2011 through 2013 international durastar, paystar, workstar, transtar, lonestar, prostar, 9200, and 9800, and certain model year 2013 international 9900, vehicles, manufactured from december 2, 2010, through january 26, 2012, and equipped with bendix atr-6 traction relay valves. In extremely cold conditions, these bendix relay valves may potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brakes causing continuous brake application.

    Consequence, in the NHTSA record

    Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. Unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. Also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.

    Remedy, in the NHTSA record

    Navistar will notify owners, and dealers will provide a temporary repair until bendix develops a permanent remedy. This service will be performed free of charge. The safety recall began on april 10, 2012. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 12502. Owner notification date in the NHTSA record: 10 Apr 2012.

11. 11V426000Received 17 Aug 2011. 5,663 units.

    Electrical System / Alternator/Generator/Regulator

    Defect, in the NHTSA record

    Navistar is recalling certain model year 2010-2012 paystar, workstar, transtar, and prostar commercial trucks manufactured from june 1, 2009, through may 31, 2011, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with alternator feature code 08ggn, 08ggr, 08 ghg, or 08ghh. The alternator cable may rub on the high pressure power steering hose, possibly chafing its insulation and causing an electrical short.

    Consequence, in the NHTSA record

    An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.

    Remedy, in the NHTSA record

    Navistar will install a bracket to route the wires away from the power steering hose. Navistar did not provide an expected start date for the recall, but an interim notice will be mailed to owners if parts will not be available until after october 14, 2011. Owners may contact navistar at 1-800-448-7825. This recall campaign has been superseded by 12v-196.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 11516. Owner notification date in the NHTSA record: 15 Dec 2011.

12. 11V372000Received 21 Jul 2011. 36 units.

    Steering / Gear Box / Shaft Pitman

    Defect, in the NHTSA record

    Navistar is recalling certain model year 2012 international workstar commercial trucks manufactured from february 7, 2011, through june 7, 2011, and built with dual steering gear feature codes 05ptb, 05pte, 05pua, 05pub, 05puc, 05pud, 05pue, or 05puh. The fastener that attaches the pitman arm to the right side steering gear may not have been tightened to its specified torque, or the locking feature associated with the fastener may not have been properly installed. An under torque condition and/or missing locking feature may cause a loose connection possibly allowing the pitman arm to separate from the steering gear resulting in loss of steering control.

    Consequence, in the NHTSA record

    Loss of steering control increases the risk of a crash that may result in property damage, personal injury, or death.

    Remedy, in the NHTSA record

    Dealers will inspect the pitman arm/steering gear connection, and either the connecting fastener will be tightened to the correct assembly torque or the pitman arm will be replaced. This service will be performed free of charge. The safety recall is expected to begin on or before august 19, 2011. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 11512. Owner notification date in the NHTSA record: 22 Sep 2011.

13. 11V252000Received 19 Apr 2011. 2,543 units.

    Service Brakes, Air / Antilock / Control Unit/Module

    Defect, in the NHTSA record

    Navistar is recall certain model year 2011 and 2012 international durastar, paystar, workstar, transtar, lonestar and prostar commercial trucks manufactured from november 5, 2010, through march 10, 2011, for failing to comply with federal motor vehicle safety standard no. 121, "air brake systems (ABS)." the trailer ABS fault indicator lamp in the instrument cluster will not illuminate due to a programming or hardware issue with the brake system electronic control unit.

    Consequence, in the NHTSA record

    An inoperable trailer ABS fault indicator may prevent the driver from being aware of a trailer ABS fault condition thereby possibly increasing the risk of a crash potentially resulting in property damage, personal injury, or death.

    Remedy, in the NHTSA record

    Navistar will notify owners. Dealers will reprogram or replace the brake system electronic control unit free of charge. The safety recall began on may 12, 2011. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 11505. Owner notification date in the NHTSA record: 12 May 2011.

14. 11V167000Received 14 Mar 2011. 33 units.

    Service Brakes, Air / Slack Adjusters / Automatic

    Defect, in the NHTSA record

    Navistar is recall certain model year 2011 and 2012 international durastar and workstar commercial trucks manufactured from october 19, 2010, and february 3, 2011, equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.

    Consequence, in the NHTSA record

    If the slack adjuster housing were to break, the wheel brake to which the slack adjuster is attached would no longer function, reducing braking capacity and, in some cases, causing the vehicle to pull to one side. Reduced braking performance and/or loss of steering control increases the risk of a crash.

    Remedy, in the NHTSA record

    Navistar will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall is expected to begin on or about april 1, 2011. Owners may contact navistar at 1-800-448-7825.

    Report filed by NAVISTAR, INC. Manufacturer campaign number 11504. Owner notification date in the NHTSA record: 21 Apr 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20102
2. 20118
3. 201214
4. 201313
5. 20144
6. 20155
7. 20164
8. 20175
9. 20189
10. 201910
11. 20204
12. 20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• International Workstar: all model years
• International: 72 model lines

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• NHTSA page of the 2012 International WorkstarThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 International Workstar?

175,046 units in 14 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the International Workstar have for all model years?

NHTSA lists 36 recall campaigns for the International Workstar, model years 2010 to 2022. 14 of them name the 2012 model year.

Is an NHTSA investigation of the 2012 International Workstar open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.