Recall Register

2020 International HV: recalls and complaints

NHTSA lists 9 recall campaigns for the 2020 International HV. The newest campaign is 23V119000. NHTSA received the report on 23 Feb 2023. The NHTSA record gives the component Electrical System / Body Control Module/Bcm. NHTSA has 1 complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V119000, in the NHTSA record

Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

9 campaigns, newest first. 94,404 units in total.

  • 23V119000Electrical System / Body Control Module/Bcm
  • 22V691000Engine
  • 21V366000Fuel System, Diesel / Fuel Injection System / Fuel Rail
  • 20V810000Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
  • 20V219000Fuel System, Diesel / Pre-Heater
  • 19V841000Engine
  • 19V838000Service Brakes, Air / Supply / Quick Release Valve
  • 19V422000Wheels / Hub
  • 19V216000Fuel System, Diesel / Pre-Heater

  1. 23V119000Received . 4,199 units.

    Electrical System / Body Control Module/Bcm

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.
    Consequence, in the NHTSA record
    A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.
    Remedy, in the NHTSA record
    Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.

    Report filed by Navistar, Inc.. Manufacturer campaign number 23503. Owner notification date in the NHTSA record: .

  2. 22V691000Received . 7,918 units.

    Engine

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
    Consequence, in the NHTSA record
    Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.

    Report filed by Navistar, Inc.. Manufacturer campaign number 22518. Owner notification date in the NHTSA record: .

  3. 21V366000Received . 1,780 units.

    Fuel System, Diesel / Fuel Injection System / Fuel Rail

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.

    Report filed by Navistar, Inc.. Owner notification date in the NHTSA record: .

  4. 20V810000Received . 17,213 units.

    Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
    Consequence, in the NHTSA record
    Unexpected Vehicle movement can increase the risk of a crash or injury.
    Remedy, in the NHTSA record
    Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.

    Report filed by Navistar, Inc.. Manufacturer campaign number 20510. Owner notification date in the NHTSA record: .

  5. 20V219000Received . 27,421 units.

    Fuel System, Diesel / Pre-Heater

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
    Consequence, in the NHTSA record
    A fire increases the risk of injury. An engine stall can increase the risk of a crash.
    Remedy, in the NHTSA record
    Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

    Report filed by Navistar, Inc.. Owner notification date in the NHTSA record: .

  6. 19V841000Received . 12,539 units.

    Engine

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.
    Consequence, in the NHTSA record
    Unintended vehicle movement increases the risk of a crash.
    Remedy, in the NHTSA record
    Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.

    Report filed by Navistar, Inc.. Manufacturer campaign number 19518. Owner notification date in the NHTSA record: .

  7. 19V838000Received . 3 units.

    Service Brakes, Air / Supply / Quick Release Valve

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2020 International HV 6X4 vehicles. The vehicles were built with a non-Quick Release Modulator Valve (NQRMV) instead of a Quick Release Modulator Valve (QRMV), which may affect the brake release time. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
    Consequence, in the NHTSA record
    A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.
    Remedy, in the NHTSA record
    Navistar will notify owners, and dealers will replace the NQRMV with a QRMV, free of charge. The recall began January 9, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19519.

    Report filed by Navistar, Inc.. Manufacturer campaign number 19519. Owner notification date in the NHTSA record: .

  8. 19V422000Received . 209 units.

    Wheels / Hub

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2020 International HV Severe Service Diesel Trucks. The steer axle hubs may be insufficiently lubricated or not lubricated at all, which may result in wheel bearing damage.
    Consequence, in the NHTSA record
    Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.
    Remedy, in the NHTSA record
    Navistar has notified owners, and dealers will inspect the steer axle wheel hubs for the proper fluid level and repair any damaged components, free of charge. The recall began June 14, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19509.

    Report filed by Navistar, Inc.. Manufacturer campaign number 19509. Owner notification date in the NHTSA record: .

  9. 19V216000Received . 23,122 units.

    Fuel System, Diesel / Pre-Heater

    Defect, in the NHTSA record
    Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
    Consequence, in the NHTSA record
    A fire increases the risk of injury. An engine stall can increase the risk of crash.
    Remedy, in the NHTSA record
    Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

    Report filed by Navistar, Inc.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 1 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2020 International HV: component mentions in complaints
ComponentMentions
Seats1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
19 Dec 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2020 International HV, by the year NHTSA received them. The largest year is 2023, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20185
  2. 201911
  3. 20209
  4. 20219
  5. 20226
  6. 202311
  7. 20246
  8. 20257
  9. 20265
  10. 20274

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 International HV: recalls and complaints. https://recallregister.com/vehicle/international/hv/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Navistar, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 International HV?
94,404 units in 9 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the International HV have for all model years?
NHTSA lists 39 recall campaigns for the International HV, model years 2018 to 2027. 9 of them name the 2020 model year.
Which component do the complaints about the 2020 International HV name most often?
Seats: 1 of 1 component mention.
Is an NHTSA investigation of the 2020 International HV open?
The NHTSA investigation file has no investigation that names this model year.