2014 Infiniti QX60 Hybrid: recalls and complaints
NHTSA lists 4 recall campaigns for the 2014 Infiniti QX60 Hybrid. The newest campaign is 21V774000. NHTSA received the report on 4 Oct 2021. The NHTSA record gives the component Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software. NHTSA has 31 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 21V774000, in the NHTSA record
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 3,476,165 units in total.
- 21V774000Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
- 16V244000Air Bags / Sensor / Occupant Classification
- 15V681000Air Bags / Sensor / Occupant Classification
- 15V033000Structure / Body / Hood / Hinge and Attachments
21V774000Received . 7,634 units.
Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Report filed by Nissan North America, Inc.. Manufacturer campaign number R21B4, R21B5. Owner notification date in the NHTSA record: .
16V244000Received . 3,296,947 units.
Air Bags / Sensor / Occupant Classification
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Consequence, in the NHTSA record
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy, in the NHTSA record
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
15V681000Received . 919 units.
Air Bags / Sensor / Occupant Classification
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
- Consequence, in the NHTSA record
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Remedy, in the NHTSA record
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
15V033000Received . 170,665 units.
Structure / Body / Hood / Hinge and Attachments
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
- Consequence, in the NHTSA record
If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
- Remedy, in the NHTSA record
Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
31 complaints, 52 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2014 Infiniti QX60 Hybrid
- All 2014 vehicles
| Component | 2014 QX60 Hybrid | All 2014 vehicles | QX60 Hybrid, all years | Mentions |
|---|---|---|---|---|
| Power Train | 365.4 | 130.3 | 368.4 | 19 |
| Engine and Engine Cooling | 96.2 | 12.3 | 87.7 | 5 |
| Engine | 76.9 | 145.4 | 70.2 | 4 |
| Hybrid Propulsion System | 76.9 | 0.3 | 70.2 | 4 |
| Electrical System | 57.7 | 117.7 | 52.6 | 3 |
| Unknown or Other | 57.7 | 86.3 | 70.2 | 3 |
| Vehicle Speed Control | 57.7 | 33.3 | 70.2 | 3 |
| Electronic Stability Control (ESC) | 38.5 | 20.8 | 35.1 | 2 |
| Visibility | 38.5 | 7.4 | 35.1 | 2 |
| Exterior Lighting | 38.5 | 33.9 | 35.1 | 2 |
The table shows the 10 components with the most mentions, of 15.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 29 Nov 2023
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
| RQ15001 | Recall query | Occupant Classification System Failure | Air Bags / Frontal | 18 Mar 2015 | 1 Sep 2015 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Infiniti recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2014 Infiniti QX60 HybridThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2014 Infiniti QX60 Hybrid: recalls and complaints. https://recallregister.com/vehicle/infiniti/qx60-hybrid/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Nissan North America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2014 Infiniti QX60 Hybrid?
- 3,476,165 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Infiniti QX60 Hybrid have for all model years?
- NHTSA lists 4 recall campaigns for the Infiniti QX60 Hybrid, model years 2014 to 2017. 4 of them name the 2014 model year.
- Which component do the complaints about the 2014 Infiniti QX60 Hybrid name most often?
- Power Train: 19 of 52 component mentions, or 365.4 per 1,000. For all 2014 vehicles the figure is 130.3 per 1,000.
- Is an NHTSA investigation of the 2014 Infiniti QX60 Hybrid open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.