2014 Infiniti Q50 Hybrid: recalls and complaints

NHTSA lists 5 recall campaigns for the 2014 Infiniti Q50 Hybrid. The newest campaign is 16V430000. NHTSA received the report on 13 Jun 2016. The NHTSA record gives the component Steering / Automated/Adaptive Steering. NHTSA has 20 complaints on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V430000, in the NHTSA record

Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 3,337,920 units in total.

16V43000013 Jun 2016Steering / Automated/Adaptive Steering
16V24400026 Apr 2016Air Bags / Sensor / Occupant Classification
14V58200022 Sep 2014Power Train / Automatic Transmission
14V58100022 Sep 2014Hybrid Propulsion System
14V58300022 Sep 2014Vehicle Speed Control / Accelerator Pedal

16V430000Received 13 Jun 2016. 28,182 units.
Steering / Automated/Adaptive Steering
Defect, in the NHTSA record
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Consequence, in the NHTSA record
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Remedy, in the NHTSA record
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: 12 Aug 2016.
16V244000Received 26 Apr 2016. 3,296,947 units.
Air Bags / Sensor / Occupant Classification
Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence, in the NHTSA record
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy, in the NHTSA record
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: 10 Jun 2016.
14V582000Received 22 Sep 2014. 817 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
Consequence, in the NHTSA record
The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: 10 Nov 2014.
14V581000Received 22 Sep 2014. 5,412 units.
Hybrid Propulsion System
Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Consequence, in the NHTSA record
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
Remedy, in the NHTSA record
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: 1 Nov 2014.
14V583000Received 22 Sep 2014. 6,562 units.
Vehicle Speed Control / Accelerator Pedal
Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
Consequence, in the NHTSA record
The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
Remedy, in the NHTSA record
Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: 10 Nov 2014.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

20 complaints, 30 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2014 Infiniti Q50 Hybrid: component mentions in complaints
Component		Mentions
Steering		7
Electrical System		5
Engine		4
Service Brakes		3
Fuel/Propulsion System		2
Air Bags		2
Vehicle Speed Control		2
Engine and Engine Cooling		1
Unknown or Other		1
Wheels		1

The table shows the 10 components with the most mentions, of 12.

Complaints that report a crash: 3
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 11 Feb 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2014 Infiniti Q50 Hybrid, by the year NHTSA received them. The largest year is 2014, with 5 complaints.

Investigations

NHTSA investigations that name the 2014 Infiniti Q50 Hybrid
Number	Type	Subject	Component	Opened	Closed	Campaign
DP22005	Defect petition	Pedestrian alert sounds	Electrical System / Propulsion System	27 Jan 2023	7 Aug 2023	22V063000
RQ15001	Recall query	Occupant Classification System Failure	Air Bags / Frontal	18 Mar 2015	1 Sep 2015

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20145
20152
20162
20171

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2014 Infiniti Q50 HybridThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2014 Infiniti Q50 Hybrid: recalls and complaints. https://recallregister.com/vehicle/infiniti/q50-hybrid/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Nissan North America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2014 Infiniti Q50 Hybrid?: 3,337,920 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Infiniti Q50 Hybrid have for all model years?: NHTSA lists 6 recall campaigns for the Infiniti Q50 Hybrid, model years 2014 to 2017. 5 of them name the 2014 model year.
Which component do the complaints about the 2014 Infiniti Q50 Hybrid name most often?: Steering: 7 of 30 component mentions.
Is an NHTSA investigation of the 2014 Infiniti Q50 Hybrid open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.