2002 GMC Envoy: recalls and complaints

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All updates to the register

• 04V28900023 Jun 2004Engine and Engine Cooling
• 04V20100028 Apr 2004Seat Belts
• 04V0460004 Feb 2004Visibility / Windshield Wiper/Washer
• 03V25000015 Jul 2003Equipment / Other / Owners/Service/Other Manual
• 03V09600019 Mar 2003Electrical System / Wiring / Interior/Under Dash
• 03V0750006 Mar 2003Power Train / Automatic Transmission
• 02V2730004 Oct 2002Structure / Body
• 02V12100023 Aug 2002Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
• 02V2220009 Aug 2002Air Bags / Frontal
• 01V33400017 Oct 2001Power Train / Transfer Case (4-Wheel Drive)
• 01V2830005 Sep 2001Power Train / Transfer Case (4-Wheel Drive)
• 01V15800016 May 2001Structure / Body
• 01V12600012 Apr 2001Suspension / Front / Control Arm / Lower Arm

1. 04V289000Received 23 Jun 2004. 29,951 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Some sport utility vehicles equipped with an electronically controlled air suspension (ecas) have a condition in which the ecas may produce a brief electrical spike while the vehicle is operating. This electrical spike can disrupt the powertrain control module (PCM) causing the vehicle to stall.

   Consequence, in the NHTSA record

   If the spike damages the PCM, the vehicle may not restart. If this happens while the vehicle is moving, a crash could occur without prior warning.

   Remedy, in the NHTSA record

   Dealers will install a wiring harness. The recall will begin on august 19, 2004. Owners should contact oldsmobile at 1-800-630-6537 or GMC at 1-866-996-9463.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 04048. Owner notification date in the NHTSA record: 19 Aug 2004.

2. 04V201000Received 28 Apr 2004. 261,801 units.

   Seat Belts

   Defect, in the NHTSA record

   Certain light duty pickup trucks and sport utility vehicles fail to conform to federal motor vehicle safety standard no. 209, "seat belt assemblies." one of the two sensors in the driver's and front passenger's seat belt retractors could be inoperative. The seat belt retractors will lock when the belt webbing is extracted during a crash; however, the mechanism that locks the seat belt retractor when the vehicle decelerates quickly, such as heavy braking, may not operate as intended.

   Consequence, in the NHTSA record

   If this were to occur, the safety belt may not restrain the occupant as intended during a crash, and could result in injury to the occupant.

   Remedy, in the NHTSA record

   Dealers will inspect the driver and front passenger safety belt retractors, and replace them if necessary. Owner notification began on june 24, 2004. Owners should contact chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, or oldsmobile at 1-800-630-6537.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 04037. Owner notification date in the NHTSA record: 24 Jun 2004.

3. 04V046000Received 4 Feb 2004. 581,394 units.

   Visibility / Windshield Wiper/Washer

   Defect, in the NHTSA record

   Certain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can lead to the corrosion of components within the module.

   Consequence, in the NHTSA record

   Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.

   Remedy, in the NHTSA record

   Dealers will cover the windshield wiper module vent hole with a patch. Also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as required. The recall began july 6, 2004. Owners should contact chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or GMC at 1-866-996-9463.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 04005. Owner notification date in the NHTSA record: 6 Jul 2004.

4. 03V250000Received 15 Jul 2003. 1,707,825 units.

   Equipment / Other / Owners/Service/Other Manual

   Defect, in the NHTSA record

   Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage system." the owner's manual does not explain the meaning of the location symbols for the child restraint lower universal anchorage system.

   Consequence, in the NHTSA record

   This does not meet the requirements of the standard.

   Remedy, in the NHTSA record

   Owners will be provided with a supplement for their owner's manual. This supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. Owner notification began august 18, 2003. Owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 03039. Owner notification date in the NHTSA record: 20 Aug 2003.

5. 03V096000Received 19 Mar 2003. 314,300 units.

   Electrical System / Wiring / Interior/Under Dash

   Defect, in the NHTSA record

   Certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standards no. 101, "control location, identification, and illumination" and no. 208, "occupant crash protection." these vehicles have an intermittent condition during vehicle start-up in which the instrument panel cluster may not properly power up, resulting in most of the displays, telltale lights, and functions (except the service engine light, turn signal indicators, and the instrument panel cluster backlighting) being inoperative.

   Consequence, in the NHTSA record

   These vehicles do not comply with the standard.

   Remedy, in the NHTSA record

   Dealers will reprogram the instrument panel cluster. Owner notification began may 29, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, or oldsmobile at 1-800-442-6537.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 03013. Owner notification date in the NHTSA record: 29 May 2003.

6. 03V075000Received 6 Mar 2003. 511,167 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Certain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 114, "theft protection." these vehicles are equipped with a mechanical override that could allow the ignition key to be removed with the shift lever in a position other than park. In addition, these vehicles have an override that can allow the transmission to be shifted out of park with the ignition in the off position.

   Consequence, in the NHTSA record

   These overrides are not permitted unless the vehicle has a locking steering column.

   Remedy, in the NHTSA record

   Dealers will eliminate these conditions by disabling the overrides. Owner notification began on may 29, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or hummer at 1-866-486-6376.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 03012. Owner notification date in the NHTSA record: 29 May 2003.

7. 02V273000Received 4 Oct 2002. 46 units.

   Structure / Body

   Defect, in the NHTSA record

   Certain sport utility vehicles are missing welds on the rear floor plan.

   Consequence, in the NHTSA record

   In a crash, missing welds could degrade performance of the third row seat and safety belt anchorage and occupants could receive greater injuries.

   Remedy, in the NHTSA record

   Dealers will inspect the vehicle for missing welds. If missing welds are found, GM will exchange the vehicle for an equivalent vehicle or provide a refund of the purchase price. Owner notification began october 4, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 02045. Owner notification date in the NHTSA record: 4 Oct 2002.

8. 02V121000Received 23 Aug 2002. 136,511 units.

   Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   On certain sport utility vehicles, a fuel filter fitting can become disconnected. If this were to occur while attempting to start the engine, a no-start condition would result and fuel would be pumped out the fuel filter onto the ground.

   Consequence, in the NHTSA record

   If the fitting becomes disconnected while the vehicle is in motion, the engine would stop due to inadequate fuel supply and cause a loss of power steering assist. If an ignition source were present, fuel leakage from a disconnected fuel filter fitting could result in a fire.

   Remedy, in the NHTSA record

   Dealers will replace the fuel filter quick connect retainers. Owner notification began september 20, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020. Gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537.

   Report filed by GENERAL MOTORS CORP.. Owner notification date in the NHTSA record: 20 Sep 2002.

9. 02V222000Received 9 Aug 2002. 133,221 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.

   Consequence, in the NHTSA record

   Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.

   Remedy, in the NHTSA record

   Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 02032. Owner notification date in the NHTSA record: 15 Aug 2002.

10. 01V334000Received 17 Oct 2001. 78,004 units.

    Power Train / Transfer Case (4-Wheel Drive)

    Defect, in the NHTSA record

    Vehicle description: sport utility vehicles equipped with 4-wheel drive. The calibration of the transfer case control module could cause insufficient high speed gear engagement.

    Consequence, in the NHTSA record

    If the gear is not engaged, the vehicle can roll when the transmission is in "park" and a crash could result without warning.

    Remedy, in the NHTSA record

    Dealers will update the transfer case control module calibration to increase gear engagement. Owner notification began november 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782.

    Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 01064/01065. Owner notification date in the NHTSA record: 6 Nov 2001.

11. 01V283000Received 5 Sep 2001. 895 units.

    Power Train / Transfer Case (4-Wheel Drive)

    Defect, in the NHTSA record

    Vehicle description: sport utility vehicles (4 wheel-drive). Some of these vehicles were built with a range shift collar in the transmission transfer case that contains cracks.

    Consequence, in the NHTSA record

    This condition could result in a complete fracture of the range shift collar and subsequent loss of vehicle forward and reverse gears, and the inability to maintain "park" position. This increases the risk of a vehicle crash resulting from unintended movement of a parked vehicle.

    Remedy, in the NHTSA record

    Dealers will replace the transfer cases and update the control module calibration. Owner notification began september 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782.

    Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 01061. Owner notification date in the NHTSA record: 6 Sep 2001.

12. 01V158000Received 16 May 2001. 8,197 units.

    Structure / Body

    Defect, in the NHTSA record

    Vehicle description: certain sport utility vehicles fail to comply with requirements of FMVSS no. 201, "occupant protection in interior impacts." these vehicles have a console cover/armrest lid latch that could release at less than the 10g vertical load requirement of the standard.

    Consequence, in the NHTSA record

    In the event of a crash, the console cover could open and the cover or items stored under it could injure an occupant.

    Remedy, in the NHTSA record

    Dealers will replace the console latch mechanism and install a striker plate. Owner notification began july 16, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact GMC at 1-800-462-8782.

    Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 01042. Owner notification date in the NHTSA record: 16 Jul 2001.

13. 01V126000Received 12 Apr 2001. 30,476 units.

    Suspension / Front / Control Arm / Lower Arm

    Defect, in the NHTSA record

    Vehicle description: sport utility vehicles. Under certain circumstances the front lower control arm brackets may fracture. This fracture could result in separation of the front lower control arm from the frame.

    Consequence, in the NHTSA record

    A separation could result in loss of vehicle control, resulting in a crash.

    Remedy, in the NHTSA record

    Dealers will replace the left and right front lower control arm brackets. Owner notification began by telephone on april 4, 2001. The followup letter to consumers was mailed may 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or GMC at 1-800-462-8782.

    Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 01034.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2002 GMC Envoy
• All 2002 vehicles

The table shows the 10 components with the most mentions, of 22.

Complaints that report a crash

34

Complaints that report a fire

6

Injuries in the complaints

38

Deaths in the complaints

1

Date of the newest complaint

12 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19950
2. 19982
3. 19991
4. 20001
5. 20011
6. 200213
7. 20037
8. 20041
9. 20052
10. 20068
11. 20075
12. 20080
13. 20090

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• GMC Envoy: all model years
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• NHTSA page of the 2002 GMC EnvoyThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2002 GMC Envoy?

3,793,788 units in 13 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the GMC Envoy have for all model years?

NHTSA lists 27 recall campaigns for the GMC Envoy, model years 1995 to 2009. 13 of them name the 2002 model year.

Which component do the complaints about the 2002 GMC Envoy name most often?

Engine and Engine Cooling: 80 of 487 component mentions, or 164.3 per 1,000. For all 2002 vehicles the figure is 130.3 per 1,000.

Is an NHTSA investigation of the 2002 GMC Envoy open?

No. Each of the 11 investigations that name this model year has a closing date in the NHTSA file.