2000 Ford Windstar: recalls and complaints

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• 15V60800029 Sep 2015Suspension / Rear / Axle / Non-Powered Axle Assembly
• 12V1930003 May 2012Power Train / Axle Assembly
• 12V1940003 May 2012Suspension / Front / Control Arm
• 12V1950003 May 2012Suspension / Rear / Axle / Non-Powered Axle Assembly
• 11V03000026 Jan 2011Structure / Frame and Members / Underbody Shields
• 10V38500026 Aug 2010Suspension / Rear / Axle / Non-Powered Axle Assembly
• 09V39900013 Oct 2009Vehicle Speed Control
• 02V07200011 Mar 2002Trailer Hitches
• 01V26200015 Aug 2001Equipment / Appliance / Air Conditioner
• 01V26100015 Aug 2001Visibility / Windshield Wiper/Washer / Motor
• 01V20700022 Jun 2001Vehicle Speed Control / Accelerator Pedal
• 00V35100030 Oct 2000Electrical System / Wiring / Interior/Under Dash
• 00V22800118 Aug 2000Seat Belts
• 00V16400019 Jun 2000Fuel System, Gasoline / Delivery
• 00V02000031 Jan 2000Visibility / Glass, Side/Rear

1. 15V608000Received 29 Sep 2015. 283,413 units.

   Suspension / Rear / Axle / Non-Powered Axle Assembly

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

   Consequence, in the NHTSA record

   If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

   Report filed by Ford Motor Company. Manufacturer campaign number 15S27. Owner notification date in the NHTSA record: 21 Oct 2015.

2. 12V193000Received 3 May 2012. 27,000 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, and currently registered or originally sold in virginia. Over time, corrosion can weaken the rear axle making it susceptible to torsional stress. Corrosion and stress can lead to cracks which, if undetected, can increase and result in a complete fracture of the axle.

   Consequence, in the NHTSA record

   A fractured axle can affect vehicle handling and increase the risk of a crash.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will inspect and install rear axle reinforcement brackets, or replace the axles, as necessary. This service will be performed free of charge. The recall began on june 19, 2012. Owners may contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 10S13. Owner notification date in the NHTSA record: 19 Jun 2012.

3. 12V194000Received 3 May 2012. 23,000 units.

   Suspension / Front / Control Arm

   Defect, in the NHTSA record

   Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the state of virginia. Corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments may occur.

   Consequence, in the NHTSA record

   A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. A separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft. Either condition could result in significant loss of steering control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. The recall began on june 18, 2012. Owners may contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 11S16. Owner notification date in the NHTSA record: 18 Jun 2012.

4. 12V195000Received 3 May 2012. 9,192 units.

   Suspension / Rear / Axle / Non-Powered Axle Assembly

   Defect, in the NHTSA record

   Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. Due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack.

   Consequence, in the NHTSA record

   A fractured axle may result in a loss of vehicle control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on june 1, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 12S30. Owner notification date in the NHTSA record: 1 Jun 2012.

5. 11V030000Received 26 Jan 2011. 425,288 units.

   Structure / Frame and Members / Underbody Shields

   Defect, in the NHTSA record

   Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont, west virginia, and wisconsin. A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. A separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft.

   Consequence, in the NHTSA record

   This could result in reduced steering control increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge. If repairs cannot be made to a vehicle, ford will offer to repurchase the vehicle. The safety recall is expected to begin on or before february 21, 2011. Owners may contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 11S16. Owner notification date in the NHTSA record: 21 Feb 2011.

6. 10V385000Received 26 Aug 2010. 492,650 units.

   Suspension / Rear / Axle / Non-Powered Axle Assembly

   Defect, in the NHTSA record

   Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. After many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. Corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle.

   Consequence, in the NHTSA record

   A fractured axle can affect vehicle handling and increase the risk of a crash.

   Remedy, in the NHTSA record

   As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 10S13. Owner notification date in the NHTSA record: 20 Oct 2010.

7. 09V399000Received 13 Oct 2009. 4,500,000 units.

   Vehicle Speed Control

   Defect, in the NHTSA record

   Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control deactivation switch (scds). The scds may leak internally and then overheat, smoke, or burn.

   Consequence, in the NHTSA record

   A vehicle fire could occur with or without the engine running.

   Remedy, in the NHTSA record

   Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair as necessary. Repairs will be completed free of charge. The safety recall began on october 27, 2009. Owners may contact ford at 1-888-222-2751.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 09S09. Owner notification date in the NHTSA record: 27 Oct 2009.

8. 02V072000Received 11 Mar 2002. 417,037 units.

   Trailer Hitches

   Defect, in the NHTSA record

   In some minivans, water and other contaminants (dirt, salt, etc.) can enter into the right rear passenger compartment due to a missing body sealer.

   Consequence, in the NHTSA record

   This could cause a short circuit in the electrical connector at the rear wire harness. A short circuit can lead to malfunctions of the rear lighting system, reverse park-aid system, or trailer tow electrical system. A sustained short circuit can result in melted connectors and potentially lead to a fire.

   Remedy, in the NHTSA record

   Dealers will inspect the electrical connector and surrounding area for absence of body sealing and corrosion. If corrosion is present, dealers will service the body gaps, repair corroded connectors, and apply a protective patch to the connector assembly and body hole. If corrosion is not present but the body sealer is missing, dealers will service the body gaps and apply a protective patch to the connector assembly and body hole. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 02S33. Owner notification date in the NHTSA record: 5 Apr 2002.

9. 01V262000Received 15 Aug 2001. 413,245 units.

   Equipment / Appliance / Air Conditioner

   Defect, in the NHTSA record

   Vehicle description: mini vans equipped with auxiliary rear air-conditioning. If the auxiliary air-conditioning blower motor stops turning while in the medium-low blower speed setting, there is the potential that the resistor may become hot and smoke.

   Consequence, in the NHTSA record

   The motor could potentially catch on fire.

   Remedy, in the NHTSA record

   Dealers will install a jumper wire that will ensure that the medium-low blower speed setting is protected by the thermal limiter. Owner notification began augsut 27, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 01S26. Owner notification date in the NHTSA record: 27 Aug 2001.

10. 01V261000Received 15 Aug 2001. 598,256 units.

    Visibility / Windshield Wiper/Washer / Motor

    Defect, in the NHTSA record

    Vehicle description: mini vans. Contaminants such as water, salt, and windshield washer solution can enter the wiper motor cover assembly through pinholes on the exterior of the cover that are used in the molding process. In addition, on certain of the vehicles built between february and august 2000, a switch located in the plastic cover of the wiper motor gear case could malfunction and overheat. Either of these conditions could potentially result in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke, or ignition of the plastic cover material. Contaminant entry could also result in unintended wiper motor operation.

    Consequence, in the NHTSA record

    Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will install a new wiper cover with improved sealing and water resistance. Owner notification begain august 27, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 01S25. Owner notification date in the NHTSA record: 27 Aug 2001.

11. 01V207000Received 22 Jun 2001. 45,800 units.

    Vehicle Speed Control / Accelerator Pedal

    Defect, in the NHTSA record

    Vehicle description: minivans equipped with an adjustable pedal option. The driver floor mat could interfere with the accelerator pedal.

    Consequence, in the NHTSA record

    This can result in a stuck throttle, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will replace both front driver and passenger side floor mats in the vehicle. Owner notification began july 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 01S20. Owner notification date in the NHTSA record: 6 Jul 2001.

12. 00V351000Received 30 Oct 2000. 180,000 units.

    Electrical System / Wiring / Interior/Under Dash

    Defect, in the NHTSA record

    Vehicle description: minivans built with instrument clusters without the message center, fail to comply with the requirements of standard no. 118, "power-operated window, partition, and roof panel systems." the power windows may be operable after the ignition has been turned to the "off" position and the front doors are opened.

    Consequence, in the NHTSA record

    The standard requires that power operated windows may be closed only when the key is in the "on," "start," or "accessory" positions, or during the interval between the time the key is turned off, and the opening of either of the vehicle's front doors.

    Remedy, in the NHTSA record

    Dealers will reconfigure the vehicle front end electronic module.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 00S42. Owner notification date in the NHTSA record: 24 Jan 2001.

13. 00V228001Received 18 Aug 2000. 144,435 units.

    Seat Belts

    Defect, in the NHTSA record

    Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

    Consequence, in the NHTSA record

    In the event of a vehicle crash, the occupant may not be properly restrained.

    Remedy, in the NHTSA record

    Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range. Owner notification began october 26, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 00S21. Owner notification date in the NHTSA record: 26 Oct 2000.

14. 00V164000Received 19 Jun 2000. 3,000 units.

    Fuel System, Gasoline / Delivery

    Defect, in the NHTSA record

    Vehicle description: mini vans. These vehicles may have incorrectly fuel line end forms which could result in a lower than specified pull apart force for the installed fuel line connection.

    Consequence, in the NHTSA record

    Fuel leakage, in the presence of an ignition source, could result in a fire.

    Remedy, in the NHTSA record

    Dealers will install a redundant fuel line clip on the fuel supply and return line connections at the rear of the chassis fuel line bundle.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 00S11. Owner notification date in the NHTSA record: 19 Jul 2000.

15. 00V020000Received 31 Jan 2000. 1,475 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record

    Vehicle description: mini vans. These vehicles may have been built with incorrect urethane, resulting in an adhesive bond rather than the intended molecular bond for the front windshield and rear liftgate glass.

    Consequence, in the NHTSA record

    If the bond deteriorates, it could provide less than the intended level of glass retention in the event of a crash.

    Remedy, in the NHTSA record

    Dealers will replace the windshield and liftgate glass.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 00S01. Owner notification date in the NHTSA record: 24 Mar 2000.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2000 Ford Windstar
• All 2000 vehicles

The table shows the 10 components with the most mentions, of 28.

Complaints that report a crash

49

Complaints that report a fire

46

Injuries in the complaints

52

Deaths in the complaints

3

Date of the newest complaint

28 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19850
2. 19900
3. 19910
4. 19920
5. 19930
6. 19940
7. 19956
8. 19968
9. 19975
10. 199811
11. 199911
12. 200015
13. 200115
14. 20028
15. 20038
16. 20040

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ford Windstar: all model years
• Ford: 196 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2000 Ford WindstarThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2000 Ford Windstar?

7,563,791 units in 15 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ford Windstar have for all model years?

NHTSA lists 33 recall campaigns for the Ford Windstar, model years 1985 to 2004. 15 of them name the 2000 model year.

Which component do the complaints about the 2000 Ford Windstar name most often?

Power Train: 234 of 1,484 component mentions, or 157.7 per 1,000. For all 2000 vehicles the figure is 87.5 per 1,000.

Is an NHTSA investigation of the 2000 Ford Windstar open?

No. Each of the 8 investigations that name this model year has a closing date in the NHTSA file.