2012 Ford Focus Electric: recalls and complaints
NHTSA lists 3 recall campaigns for the 2012 Ford Focus Electric. The newest campaign is 18V592000. NHTSA received the report on 10 Sep 2018. The NHTSA record gives the component Equipment / Electrical. NHTSA has 33 complaints on file for this model year. 4 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V592000, in the NHTSA record
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 74,653 units in total.
18V592000Received . 49,197 units.
Equipment / Electrical
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
- Consequence, in the NHTSA record
An overheated cord can increase the risk of a fire.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Report filed by Ford Motor Company. Manufacturer campaign number 18S24. Owner notification date in the NHTSA record: .
13V523000Received . 2,456 units.
Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
- Consequence, in the NHTSA record
An unexpected loss of power while driving increases the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Report filed by Ford Motor Company. Manufacturer campaign number 13S09. Owner notification date in the NHTSA record: .
13V475000Received . 23,000 units.
Equipment / Electrical / Anti-Theft Devices
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
- Consequence, in the NHTSA record
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Report filed by Ford Motor Company. Manufacturer campaign number 13C07. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
33 complaints, 53 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2012 Ford Focus Electric
- All 2012 vehicles
| Component | 2012 Focus Electric | All 2012 vehicles | Focus Electric, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 283 | 130.1 | 262.8 | 15 |
| Power Train | 264.2 | 108.9 | 253.2 | 14 |
| Steering | 113.2 | 97.9 | 76.9 | 6 |
| Vehicle Speed Control | 75.5 | 34 | 54.5 | 4 |
| Fuel/Propulsion System | 56.6 | 44.1 | 105.8 | 3 |
| Electronic Stability Control (ESC) | 56.6 | 20.8 | 28.8 | 3 |
| Engine | 37.7 | 144.2 | 134.6 | 2 |
| Service Brakes | 37.7 | 56.2 | 28.8 | 2 |
| Engine and Engine Cooling | 18.9 | 9.7 | 3.2 | 1 |
| Air Bags | 18.9 | 97.4 | 3.2 | 1 |
The table shows the 10 components with the most mentions, of 12.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 23 Sep 2021
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
| RQ19005 | Recall query | Door Latch Failures | Latches/Locks/Linkages / Doors / Latch | 19 Dec 2019 | 7 Feb 2022 | 20V177000 |
| PE16001 | Preliminary evaluation | Door Latch Failure | Latches/Locks/Linkages / Doors / Latch | 16 Jan 2016 | 29 Oct 2016 | 16V643000 |
| PE13031 | Preliminary evaluation | Electric powertrain propulsion failure | Electrical System / Propulsion System / Traction Battery | 6 Sep 2013 | 15 Nov 2013 | 13V523000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2012 Ford Focus ElectricThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2012 Ford Focus Electric: recalls and complaints. https://recallregister.com/vehicle/ford/focus-electric/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2012 Ford Focus Electric?
- 74,653 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Focus Electric have for all model years?
- NHTSA lists 4 recall campaigns for the Ford Focus Electric, model years 2012 to 2017. 3 of them name the 2012 model year.
- Which component do the complaints about the 2012 Ford Focus Electric name most often?
- Electrical System: 15 of 53 component mentions, or 283 per 1,000. For all 2012 vehicles the figure is 130.1 per 1,000.
- Is an NHTSA investigation of the 2012 Ford Focus Electric open?
- No. Each of the 4 investigations that name this model year has a closing date in the NHTSA file.