2013 Ford C-Max Energi: recalls and complaints
NHTSA lists 1 recall campaign for the 2013 Ford C-Max Energi. The campaign is 13V475000. NHTSA received the report on 17 Oct 2013. The NHTSA record gives the component Equipment / Electrical / Anti-Theft Devices. NHTSA has 50 complaints on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 13V475000, in the NHTSA record
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 23,000 units in total.
13V475000Received . 23,000 units.
Equipment / Electrical / Anti-Theft Devices
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
- Consequence, in the NHTSA record
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Report filed by Ford Motor Company. Manufacturer campaign number 13C07. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
50 complaints, 65 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2013 Ford C-Max Energi
- All 2013 vehicles
| Component | 2013 C-Max Energi | All 2013 vehicles | C-Max Energi, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 292.3 | 124.7 | 309.4 | 19 |
| Steering | 138.5 | 87.5 | 99.4 | 9 |
| Power Train | 123.1 | 115.1 | 99.4 | 8 |
| Unknown or Other | 76.9 | 80.4 | 66.3 | 5 |
| Structure | 61.5 | 44.5 | 66.3 | 4 |
| Wheels | 46.2 | 11.4 | 38.7 | 3 |
| Engine | 46.2 | 158.2 | 49.7 | 3 |
| Fuel/Propulsion System | 46.2 | 42.3 | 44.2 | 3 |
| Suspension | 30.8 | 22.7 | 11 | 2 |
| Vehicle Speed Control | 30.8 | 31.6 | 27.6 | 2 |
The table shows the 10 components with the most mentions, of 17.
- Complaints that report a crash
- 2
- Complaints that report a fire
- 3
- Injuries in the complaints
- 2
- Deaths in the complaints
- 0
- Date of the newest complaint
- 5 Jul 2023
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
| RQ19005 | Recall query | Door Latch Failures | Latches/Locks/Linkages / Doors / Latch | 19 Dec 2019 | 7 Feb 2022 | 20V177000 |
| PE16001 | Preliminary evaluation | Door Latch Failure | Latches/Locks/Linkages / Doors / Latch | 16 Jan 2016 | 29 Oct 2016 | 16V643000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Ford recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Ford C-Max EnergiThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Ford C-Max Energi: recalls and complaints. https://recallregister.com/vehicle/ford/c-max-energi/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Ford C-Max Energi?
- 23,000 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford C-Max Energi have for all model years?
- NHTSA lists 1 recall campaign for the Ford C-Max Energi, model years 2013 to 2017. It names the 2013 model year.
- Which component do the complaints about the 2013 Ford C-Max Energi name most often?
- Electrical System: 19 of 65 component mentions, or 292.3 per 1,000. For all 2013 vehicles the figure is 124.7 per 1,000.
- Is an NHTSA investigation of the 2013 Ford C-Max Energi open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.