2012 Dodge Ram 5500: recalls and complaints

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• 21V39800027 May 2021Wheels / Lugs/Nuts/Bolts/Studs
• 17V82400021 Dec 2017Equipment
• 17V82100020 Dec 2017Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 16V73900013 Oct 2016Electrical System / Alternator/Generator/Regulator
• 15V45900022 Jul 2015Air Bags / Frontal
• 14V6350008 Oct 2014Fuel System, Diesel
• 13V5270006 Nov 2013Steering / Linkages / Tie Rod Assembly
• 13V3440006 Aug 2013Power Train / Automatic Transmission
• 13V2390004 Jun 2013Power Train / Axle Assembly

1. 21V398000Received 27 May 2021. 447,985 units.

   Wheels / Lugs/Nuts/Bolts/Studs

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

   Consequence, in the NHTSA record

   Wheel separation can cause a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y26, Y36. Owner notification date in the NHTSA record: 26 Aug 2021.

2. 17V824000Received 21 Dec 2017. 61,791 units.

   Equipment

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T82. Owner notification date in the NHTSA record: 14 Feb 2018.

3. 17V821000Received 20 Dec 2017. 1,482,874 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

   Consequence, in the NHTSA record

   Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T79. Owner notification date in the NHTSA record: 26 Feb 2018.

4. 16V739000Received 13 Oct 2016. 74,811 units.

   Electrical System / Alternator/Generator/Regulator

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

   Consequence, in the NHTSA record

   If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S68. Owner notification date in the NHTSA record: 23 Dec 2016.

5. 15V459000Received 22 Jul 2015. 1,059,444 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

   Consequence, in the NHTSA record

   This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R36. Owner notification date in the NHTSA record: 18 Sep 2015.

6. 14V635000Received 8 Oct 2014. 315,325 units.

   Fuel System, Diesel

   Defect, in the NHTSA record

   Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

   Consequence, in the NHTSA record

   If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

   Report filed by Chrysler Group LLC. Manufacturer campaign number P65. Owner notification date in the NHTSA record: 27 Apr 2015.

7. 13V527000Received 6 Nov 2013. 36,151 units.

   Steering / Linkages / Tie Rod Assembly

   Defect, in the NHTSA record

   Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.

   Consequence, in the NHTSA record

   A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.

   Report filed by Chrysler Group LLC. Manufacturer campaign number R16. Owner notification date in the NHTSA record: 12 May 2015.

8. 13V344000Received 6 Aug 2013. 85 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.

   Consequence, in the NHTSA record

   An unexpected loss of power transfer may increase the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.

   Report filed by Chrysler Group LLC. Manufacturer campaign number N50. Owner notification date in the NHTSA record: 17 Oct 2013.

9. 13V239000Received 4 Jun 2013. 5,622 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 4500 and 5500 trucks manufactured February 2, 2012, to December 22, 2012. Due to a welding issue with the front axle carrier, the front drive shaft may fracture and result in a loss of motive power and damage to surrounding components if the shaft continues to spin.

   Consequence, in the NHTSA record

   Damage to other components, or sudden loss of drive power may increase the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace or repair the front axle assembly, free of charge. The recall began on May 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N26.

   Report filed by Chrysler Group LLC. Manufacturer campaign number N26. Owner notification date in the NHTSA record: 1 May 2014.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20083
2. 20093
3. 20101
4. 20114
5. 20129

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Dodge Ram 5500: all model years
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• NHTSA page of the 2012 Dodge Ram 5500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Dodge Ram 5500?

3,484,088 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Dodge Ram 5500 have for all model years?

NHTSA lists 12 recall campaigns for the Dodge Ram 5500, model years 2008 to 2012. 9 of them name the 2012 model year.

Is an NHTSA investigation of the 2012 Dodge Ram 5500 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.