Recall Register

2019 Crossroads Sunset: recalls and complaints

NHTSA lists 2 recall campaigns for the 2019 Crossroads Sunset. The newest campaign is 19V763000. NHTSA received the report on 25 Oct 2019. The NHTSA record gives the component Equipment / Recreational Vehicle/Trailer / LPG Systems / Furnace. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V763000, in the NHTSA record

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

2 campaigns, newest first. 1,433 units in total.

  1. 19V763000Received . 157 units.

    Equipment / Recreational Vehicle/Trailer / LPG Systems / Furnace

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
    Consequence, in the NHTSA record
    If the cooktop burner flames invert, there is an increased risk of a fire and injury.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.

    Report filed by Keystone RV Company. Manufacturer campaign number 19-362. Owner notification date in the NHTSA record: .

  2. 18V723000Received . 1,276 units.

    Suspension / Rear / Axle / Non-Powered Axle Assembly

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
    Consequence, in the NHTSA record
    If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

    Report filed by Keystone RV Company. Manufacturer campaign number 18-334. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20171
  2. 20182
  3. 20192
  4. 20203
  5. 20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2019 Crossroads Sunset: recalls and complaints. https://recallregister.com/vehicle/crossroads/sunset/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Keystone RV Company

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Crossroads Sunset?
1,433 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Crossroads Sunset have for all model years?
NHTSA lists 7 recall campaigns for the Crossroads Sunset, model years 2017 to 2022. 2 of them name the 2019 model year.
Is an NHTSA investigation of the 2019 Crossroads Sunset open?
The NHTSA investigation file has no investigation that names this model year.