2018 Crossroads Cruiser: recalls and complaints
NHTSA lists 4 recall campaigns for the 2018 Crossroads Cruiser. The newest campaign is 18V217000. NHTSA received the report on 5 Apr 2018. The NHTSA record gives the component Service Brakes, Electric. NHTSA has 1 complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V217000, in the NHTSA record
Keystone will notify owners, and dealers will relocate the brake wiring as needed, free of charge. The recall began on April 18, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-316
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,208,840 units in total.
- 18V217000Service Brakes, Electric
- 17V755000Equipment
- 17V667000Equipment / Recreational Vehicle/Trailer
- 17V626000Equipment / Recreational Vehicle/Trailer
18V217000Received . 876 units.
Service Brakes, Electric
- Defect, in the NHTSA record
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. The brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuit.
- Consequence, in the NHTSA record
Damage to the wire can cause a loss of trailer braking, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. An electrical short of the brake wire can increase the risk of a fire.
- Remedy, in the NHTSA record
Keystone will notify owners, and dealers will relocate the brake wiring as needed, free of charge. The recall began on April 18, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-316
Report filed by Keystone RV Company. Manufacturer campaign number 18-316. Owner notification date in the NHTSA record: .
17V755000Received . 1,205,997 units.
Equipment
- Defect, in the NHTSA record
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy, in the NHTSA record
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Report filed by Keystone RV Company. Manufacturer campaign number 17-307. Owner notification date in the NHTSA record: .
17V667000Received . 1,697 units.
Equipment / Recreational Vehicle/Trailer
- Defect, in the NHTSA record
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
- Consequence, in the NHTSA record
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
- Remedy, in the NHTSA record
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
Report filed by Keystone RV Company. Manufacturer campaign number 17-303. Owner notification date in the NHTSA record: .
17V626000Received . 270 units.
Equipment / Recreational Vehicle/Trailer
- Defect, in the NHTSA record
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.
- Consequence, in the NHTSA record
Without a carbon monoxide (CO) detector, occupants will not be alerted to high levels of carbon monoxide, increasing the risk injury or death.
- Remedy, in the NHTSA record
Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-302.
Report filed by Keystone RV Company. Manufacturer campaign number 17-302. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1 complaint, 2 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Service Brakes | 1 |
| Electrical System | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 1
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 30 Apr 2018
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2018 Crossroads CruiserThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2018 Crossroads Cruiser: recalls and complaints. https://recallregister.com/vehicle/crossroads/cruiser/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Keystone RV Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2018 Crossroads Cruiser?
- 1,208,840 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Crossroads Cruiser have for all model years?
- NHTSA lists 19 recall campaigns for the Crossroads Cruiser, model years 2001 to 2021. 4 of them name the 2018 model year.
- Which component do the complaints about the 2018 Crossroads Cruiser name most often?
- Service Brakes: 1 of 2 component mentions.
- Is an NHTSA investigation of the 2018 Crossroads Cruiser open?
- The NHTSA investigation file has no investigation that names this model year.