2021 Chrysler Pacifica Plug-In Hybrid: recalls and complaints
NHTSA advisory: park outsideCampaign 24V538000. NHTSA received the report on . 3,606 units. Hybrid Propulsion System
Remedy of campaign 24V538000, in the NHTSA record
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 1 recall campaign for the 2021 Chrysler Pacifica Plug-In Hybrid. The campaign is 24V538000. NHTSA received the report on 18 Jul 2024. The NHTSA record gives the component Hybrid Propulsion System. NHTSA has 26 complaints on file for this model year. 1 NHTSA investigation names this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 3,606 units in total.
24V538000Received . 3,606 units.
Hybrid Propulsion SystemPark-outside advisory
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Consequence, in the NHTSA record
A vehicle fire increases the risk of injury.
- Remedy, in the NHTSA record
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 72B. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
26 complaints, 40 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Electrical System | 13 |
| Hybrid Propulsion System | 11 |
| Back Over Prevention | 8 |
| Engine | 5 |
| Power Train | 3 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 19 May 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ24004 | Recall query | Loss of motive power due to an internal wiring connector short. | Electrical System / Wiring | 27 Feb 2024 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Chrysler Pacifica Plug-In HybridThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Chrysler Pacifica Plug-In Hybrid: recalls and complaints. https://recallregister.com/vehicle/chrysler/pacifica-plug-in-hybrid/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US, LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Chrysler Pacifica Plug-In Hybrid?
- 3,606 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Chrysler Pacifica Plug-In Hybrid have for all model years?
- NHTSA lists 12 recall campaigns for the Chrysler Pacifica Plug-In Hybrid, model years 2017 to 2026. 1 of them names the 2021 model year.
- Which component do the complaints about the 2021 Chrysler Pacifica Plug-In Hybrid name most often?
- Electrical System: 13 of 40 component mentions.
- Is an NHTSA investigation of the 2021 Chrysler Pacifica Plug-In Hybrid open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.