2024 Chevrolet Equinox EV: recalls and complaints
NHTSA lists 1 recall campaign for the 2024 Chevrolet Equinox EV. The campaign is 25V639000. NHTSA received the report on 25 Sep 2025. The NHTSA record gives the component Forward Collision Avoidance / Warnings / External/Pedestrian Alert. NHTSA has 107 complaints on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 25V639000, in the NHTSA record
The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 23,700 units in total.
25V639000Received . 23,700 units.
Forward Collision Avoidance / Warnings / External/Pedestrian Alert
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Consequence, in the NHTSA record
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
- Remedy, in the NHTSA record
The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
Report filed by General Motors, LLC. Manufacturer campaign number N252527170. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
107 complaints, 147 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2024 Chevrolet Equinox EV
- All 2024 vehicles
| Component | 2024 Equinox EV | All 2024 vehicles | Equinox EV, all years | Mentions |
|---|---|---|---|---|
| Visibility/Wiper | 394.6 | 25.2 | 352.9 | 58 |
| Forward Collision Avoidance | 204.1 | 88.1 | 235.3 | 30 |
| Unknown or Other | 95.2 | 108.2 | 104.9 | 14 |
| Service Brakes | 74.8 | 68.5 | 87 | 11 |
| Electrical System | 54.4 | 161.2 | 69.1 | 8 |
| Back Over Prevention | 40.8 | 23.3 | 25.6 | 6 |
| Exterior Lighting | 40.8 | 27.6 | 25.6 | 6 |
| Steering | 20.4 | 59.2 | 15.3 | 3 |
| Fuel/Propulsion System | 20.4 | 41.5 | 10.2 | 3 |
| Visibility | 13.6 | 8.5 | 7.7 | 2 |
The table shows the 10 components with the most mentions, of 14.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 29 Jun 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA26006 | Engineering analysis | Electronic Brake Module Component Failure | Service Brakes | 21 Aug 2026 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Chevrolet recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2024 Chevrolet Equinox EVThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2024 Chevrolet Equinox EV: recalls and complaints. https://recallregister.com/vehicle/chevrolet/equinox-ev/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2024 Chevrolet Equinox EV?
- 23,700 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Chevrolet Equinox EV have for all model years?
- NHTSA lists 7 recall campaigns for the Chevrolet Equinox EV, model years 2024 to 2026. 1 of them names the 2024 model year.
- Which component do the complaints about the 2024 Chevrolet Equinox EV name most often?
- Visibility/Wiper: 58 of 147 component mentions, or 394.6 per 1,000. For all 2024 vehicles the figure is 25.2 per 1,000.
- Is an NHTSA investigation of the 2024 Chevrolet Equinox EV open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.