2021 Cadillac Escalade NA: recalls and complaints
NHTSA lists 4 recall campaigns for the 2021 Cadillac Escalade NA. The newest campaign is 21V739000. NHTSA received the report on 23 Sep 2021. The NHTSA record gives the component Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 21V739000, in the NHTSA record
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 45,459 units in total.
- 21V739000Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module
- 21V455000Steering / Steering Control Module
- 20V811000Seat Belts / Critical Fasteners
- 20V790000Electrical System / Instrument Cluster/Panel
21V739000Received . 14,939 units.
Fuel System, Gasoline / Delivery / Fuel Pump / Control/Drive Module
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
- Consequence, in the NHTSA record
An engine stall increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
Report filed by General Motors, LLC. Manufacturer campaign number N212332040. Owner notification date in the NHTSA record: .
21V455000Received . 26,847 units.
Steering / Steering Control Module
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
- Consequence, in the NHTSA record
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
- Remedy, in the NHTSA record
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Report filed by General Motors, LLC. Manufacturer campaign number N212333900. Owner notification date in the NHTSA record: .
20V811000Received . 470 units.
Seat Belts / Critical Fasteners
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
- Consequence, in the NHTSA record
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Report filed by General Motors, LLC. Manufacturer campaign number N202322230. Owner notification date in the NHTSA record: .
20V790000Received . 3,203 units.
Electrical System / Instrument Cluster/Panel
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."
- Consequence, in the NHTSA record
If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.
- Remedy, in the NHTSA record
The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.
Report filed by General Motors, LLC. Manufacturer campaign number N202319980. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE25001 | Preliminary evaluation | Loss of motive power due to engine failure | Engine and Engine Cooling / Engine / Hard Parts Internal/Mechanical | 16 Jan 2025 | 23 Oct 2025 | 25V274 |
| PE21010 | Preliminary evaluation | Air Bag Malfunction | Air Bags / Frontal / Driver Side / Inflator Module | 9 Apr 2021 | 24 Aug 2023 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 20214
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Cadillac recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Cadillac Escalade NAThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Cadillac Escalade NA: recalls and complaints. https://recallregister.com/vehicle/cadillac/escalade-na/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Cadillac Escalade NA?
- 45,459 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Cadillac Escalade NA have for all model years?
- NHTSA lists 4 recall campaigns for the Cadillac Escalade NA, model year 2021. 4 of them name the 2021 model year.
- Is an NHTSA investigation of the 2021 Cadillac Escalade NA open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.