2002 Cadillac Deville: recalls and complaints
NHTSA lists 5 recall campaigns for the 2002 Cadillac Deville. The newest campaign is 14V355000. NHTSA received the report on 23 Jun 2014. The NHTSA record gives the component Electrical System / Ignition. NHTSA has 171 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 14V355000, in the NHTSA record
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 3,646,582 units in total.
- 14V355000Electrical System / Ignition
- 03V238000Fuel System, Gasoline / Storage / Tank Assembly
- 02V227000Seat Belts / Front / Retractor
- 02V222000Air Bags / Frontal
- 02V067000Steering / Gear Box (Other Than Rack and Pinion)
14V355000Received . 3,141,731 units.
Electrical System / Ignition
- Defect, in the NHTSA record
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Consequence, in the NHTSA record
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Report filed by General Motors LLC. Manufacturer campaign number 14299. Owner notification date in the NHTSA record: .
03V238000Received . 102,212 units.
Fuel System, Gasoline / Storage / Tank Assembly
- Defect, in the NHTSA record
On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a v8 (4.6l) engine, oldsmobile aurora passenger vehicles equipped with a v8 (4.0l ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged v6 (3.8l) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum can be applied during self-diagnostic testing.
- Consequence, in the NHTSA record
Fuel system components can be damaged and fuel can leak from the vehicle when it is refueled. Fuel leakage in the presence of an ignition source can result in a fire.
- Remedy, in the NHTSA record
Dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.
Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 03038. Owner notification date in the NHTSA record: .
02V227000Received . 269,169 units.
Seat Belts / Front / Retractor
- Defect, in the NHTSA record
Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.
- Consequence, in the NHTSA record
In such a crash, this could result in an increase in injury for that occupant.
- Remedy, in the NHTSA record
Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.
Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 02031. Owner notification date in the NHTSA record: .
02V222000Received . 133,221 units.
Air Bags / Frontal
- Defect, in the NHTSA record
Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
- Consequence, in the NHTSA record
Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
- Remedy, in the NHTSA record
Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 02032. Owner notification date in the NHTSA record: .
02V067000Received . 249 units.
Steering / Gear Box (Other Than Rack and Pinion)
- Defect, in the NHTSA record
Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.
- Consequence, in the NHTSA record
If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.
- Remedy, in the NHTSA record
Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.
Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 02009. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
171 complaints, 225 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2002 Cadillac Deville
- All 2002 vehicles
| Component | 2002 Deville | All 2002 vehicles | Deville, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 195.6 | 94.1 | 133.6 | 44 |
| Engine and Engine Cooling | 111.1 | 103.2 | 139.8 | 25 |
| Air Bags | 102.2 | 72.5 | 84.2 | 23 |
| Steering | 71.1 | 39.2 | 78.1 | 16 |
| Engine | 66.7 | 21.5 | 25 | 15 |
| Visibility | 62.2 | 39.7 | 43.6 | 14 |
| Power Train | 62.2 | 121 | 45.3 | 14 |
| Tires | 48.9 | 25.1 | 21.4 | 11 |
| Vehicle Speed Control | 44.4 | 39.4 | 52.2 | 10 |
| Service Brakes, Hydraulic | 31.1 | 78.7 | 101.1 | 7 |
The table shows the 10 components with the most mentions, of 25.
- Complaints that report a crash
- 18
- Complaints that report a fire
- 2
- Injuries in the complaints
- 17
- Deaths in the complaints
- 1
- Date of the newest complaint
- 13 Feb 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 19640
- 19711
- 19722
- 19730
- 19741
- 19760
- 19772
- 19784
- 19791
- 19810
- 19821
- 19830
- 19840
- 19851
- 19862
- 19871
- 19880
- 19890
- 19900
- 19911
- 19921
- 19931
- 19940
- 19952
- 19962
- 19972
- 19983
- 19991
- 20005
- 20014
- 20025
- 20034
- 20041
- 20051
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2002 Cadillac DevilleThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2002 Cadillac Deville: recalls and complaints. https://recallregister.com/vehicle/cadillac/deville/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2002 Cadillac Deville?
- 3,646,582 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Cadillac Deville have for all model years?
- NHTSA lists 30 recall campaigns for the Cadillac Deville, model years 1964 to 2005. 5 of them name the 2002 model year.
- Which component do the complaints about the 2002 Cadillac Deville name most often?
- Electrical System: 44 of 225 component mentions, or 195.6 per 1,000. For all 2002 vehicles the figure is 94.1 per 1,000.
- Is an NHTSA investigation of the 2002 Cadillac Deville open?
- The NHTSA investigation file has no investigation that names this model year.