2023 Audi Q4 E-Tron: recalls and complaints
NHTSA lists 4 recall campaigns for the 2023 Audi Q4 E-Tron. The newest campaign is 25V120000. NHTSA received the report on 27 Feb 2025. The NHTSA record gives the component Power Train / Automatic Transmission / Gear Position Indication (Prndl). NHTSA has 17 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V120000, in the NHTSA record
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 176,707 units in total.
- 25V120000Power Train / Automatic Transmission / Gear Position Indication (Prndl)
- 24V361000Exterior Lighting / Lighting Control Module / Software
- 23V842000Electrical System / Propulsion System / Charging / Cable/Cord / Onboard
- 23V189000Air Bags
25V120000Received . 60,490 units.
Power Train / Automatic Transmission / Gear Position Indication (Prndl)
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
- Consequence, in the NHTSA record
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number Audi: 454R VW: 97H3. Owner notification date in the NHTSA record: .
24V361000Received . 17,797 units.
Exterior Lighting / Lighting Control Module / Software
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 941L. Owner notification date in the NHTSA record: .
23V842000Received . 93,196 units.
Electrical System / Propulsion System / Charging / Cable/Cord / Onboard
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence, in the NHTSA record
An overheated outlet or charging cable can increase the risk of a fire.
- Remedy, in the NHTSA record
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 93U6/93U8. Owner notification date in the NHTSA record: .
23V189000Received . 5,224 units.
Air Bags
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2023 Q4 E-Tron SUV and Q4 E-Tron Sportback vehicles. During deployment, the head curtain air bag could deform the door seal and expose the metal inlay within the seal, which could tear the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
- Consequence, in the NHTSA record
In the event of a crash, a torn air bag cannot protect occupants as intended, increasing the risk of injury.
- Remedy, in the NHTSA record
Dealers will install cloth tape in the driver and front passenger B-pillar area, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69FA.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69FA. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
17 complaints, 36 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Electrical System | 11 |
| Service Brakes | 3 |
| Engine | 3 |
| Vehicle Speed Control | 3 |
| Forward Collision Avoidance | 3 |
| Steering | 2 |
| Unknown or Other | 2 |
| Air Bags | 2 |
| Fuel/Propulsion System | 2 |
| Seat Belts | 1 |
The table shows the 10 components with the most mentions, of 14.
- Complaints that report a crash
- 4
- Complaints that report a fire
- 0
- Injuries in the complaints
- 2
- Deaths in the complaints
- 0
- Date of the newest complaint
- 16 Aug 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Audi Q4 E-TronThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Audi Q4 E-Tron: recalls and complaints. https://recallregister.com/vehicle/audi/q4-e-tron/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Volkswagen Group of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Audi Q4 E-Tron?
- 176,707 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Audi Q4 E-Tron have for all model years?
- NHTSA lists 7 recall campaigns for the Audi Q4 E-Tron, model years 2022 to 2026. 4 of them name the 2023 model year.
- Which component do the complaints about the 2023 Audi Q4 E-Tron name most often?
- Electrical System: 11 of 36 component mentions.
- Is an NHTSA investigation of the 2023 Audi Q4 E-Tron open?
- The NHTSA investigation file has no investigation that names this model year.