Recall Register

2012 Audi A6: recalls and complaints

NHTSA lists 8 recall campaigns for the 2012 Audi A6. The newest campaign is 18V370000. NHTSA received the report on 4 Jun 2018. The NHTSA record gives the component Air Bags / Sensor / Occupant Classification. NHTSA has 39 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 18V370000, in the NHTSA record

Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

8 campaigns, newest first. 949,324 units in total.

  • 18V370000Air Bags / Sensor / Occupant Classification
  • 18V229000Engine and Engine Cooling / Cooling System
  • 17V781000Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
  • 17V002000Engine and Engine Cooling / Cooling System
  • 16V646000Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
  • 15V823000Air Bags / Sensor / Occupant Classification
  • 15V019000Fuel System, Gasoline / Fuel Injection System / Fuel Rail
  • 11V580000Air Bags / Side/Window
  1. 18V370000Received . 139,249 units.

    Air Bags / Sensor / Occupant Classification

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
    Consequence, in the NHTSA record
    If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
    Remedy, in the NHTSA record
    Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 74D5. Owner notification date in the NHTSA record: .

  2. 18V229000Received . 342,867 units.

    Engine and Engine Cooling / Cooling System

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
    Consequence, in the NHTSA record
    A blocked pump or a short-circuited pump can increase the risk of a fire.
    Remedy, in the NHTSA record
    Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 19N3/19N4. Owner notification date in the NHTSA record: .

  3. 17V781000Received . 48,693 units.

    Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source, increases the risk of a fire.
    Remedy, in the NHTSA record
    Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 20AR. Owner notification date in the NHTSA record: .

  4. 17V002000Received . 342,867 units.

    Engine and Engine Cooling / Cooling System

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
    Consequence, in the NHTSA record
    If the coolant pump overheats, it can increase the risk of a fire.
    Remedy, in the NHTSA record
    Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 19M1. Owner notification date in the NHTSA record: .

  5. 16V646000Received . 28,249 units.

    Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 24BZ. Owner notification date in the NHTSA record: .

  6. 15V823000Received . 21,074 units.

    Air Bags / Sensor / Occupant Classification

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.
    Consequence, in the NHTSA record
    An air bag that does not deploy as intended increases the risk of occupant injury in a crash.
    Remedy, in the NHTSA record
    Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 74D1. Owner notification date in the NHTSA record: .

  7. 15V019000Received . 26,008 units.

    Fuel System, Gasoline / Fuel Injection System / Fuel Rail

    Defect, in the NHTSA record
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
    Consequence, in the NHTSA record
    A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
    Remedy, in the NHTSA record
    Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number Audi: 24AP/VW: 24BK. Owner notification date in the NHTSA record: .

  8. 11V580000Received . 317 units.

    Air Bags / Side/Window

    Defect, in the NHTSA record
    Volkswagen is recalling certain model 2012 audi a6 vehicles manufactured from april 8, 2011, through may 26, 2011. Due to a problem in the stitching process of the curtain air bag, the seam of the air bag may not be stitched properly.
    Consequence, in the NHTSA record
    In the event of a crash, the head curtain air bag may not deploy and will not be able to properly protect an occupant, increasing the risk of an injury.
    Remedy, in the NHTSA record
    Volkswagen will notify all owners and dealers will replace the left and/or right curtain air bag free of charge. The safety recall is expected to begin during january 2012. Owners may contact volkswagen at 1-800-822-8987.

    Report filed by VOLKSWAGEN OF AMERICA, INC. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

39 complaints, 59 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2012 Audi A6
  • All 2012 vehicles
2012 Audi A6: complaints by component, per 1,000 component mentions
Component2012 A6All 2012 vehiclesA6, all yearsMentions
Air Bags237.3113172.314
Engine169.5127.729.310
Electrical System152.5134.91539
Fuel/Propulsion System84.739.516.45
Power Train67.8110.450.44
Engine and Engine Cooling50.89.365.73
Steering50.896.745.73
Service Brakes33.955.511.72
Electronic Stability Control (ESC)33.924.210.62
Vehicle Speed Control16.939.146.91

The table shows the 10 components with the most mentions, of 16.

Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
10 May 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2012 Audi A6, by the year NHTSA received them. The largest year is 2018, with 14 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

Official channels

Cite this page

Recall Register. 2012 Audi A6: recalls and complaints. https://recallregister.com/vehicle/audi/a6/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Volkswagen Group of America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Audi A6?
949,324 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Audi A6 have for all model years?
NHTSA lists 54 recall campaigns for the Audi A6, model years 1994 to 2025. 8 of them name the 2012 model year.
Which component do the complaints about the 2012 Audi A6 name most often?
Air Bags: 14 of 59 component mentions, or 237.3 per 1,000. For all 2012 vehicles the figure is 113 per 1,000.
Is an NHTSA investigation of the 2012 Audi A6 open?
The NHTSA investigation file has no investigation that names this model year.