GEM: recalls by model and year

Name: GEM recall campaigns
Creator: Recall Register
License: https://www.usa.gov/government-works

NHTSA lists 10 vehicle recall campaigns for GEM. The register has 5 model lines of the make, model years 2009 to 2025. NHTSA has 6 complaints on file for these model lines.

Select a model line NHTSA VIN lookup

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Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Model lines

5 model lines, in the order of the number of complaints.

GEM: recall campaigns and complaints for each model line
Model line	Model years	Campaigns	Complaints	Complaints for each model year	Component with the most mentions
E2	13	9	3	0.2	Electrical System
E4	12	8	3	0.3	Electrical System
Elxd	12	9	0	0.0
E6	12	8	0	0.0
EL	7	4	0	0.0

This table compares the model lines of GEM only. The NHTSA files have no sales figures. A model line with more vehicles on the road gets more complaints. This site does not compare one make with a different make.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Newest recall campaigns

The newest 5 of 10.

25V380000Received 23 Jun 2025. 5,353 units.
Suspension / Front / Control Arm / Lower Ball Joint
Defect, in the NHTSA record
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Consequence, in the NHTSA record
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Report filed by GEM WAEV LLC. Owner notification date in the NHTSA record: 7 Jul 2025. The campaign has 16 make, model and year entries.
24V971000Received 26 Dec 2024. 243 units.
Wheels / Lugs/Nuts/Bolts/Studs
Defect, in the NHTSA record
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Consequence, in the NHTSA record
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Report filed by GEM WAEV LLC. Owner notification date in the NHTSA record: 31 Jan 2025. The campaign has 8 make, model and year entries.
18V485000Received 19 Jul 2018. 1,946 units.
Structure / Frame and Members
Defect, in the NHTSA record
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Consequence, in the NHTSA record
If the upper cab frame fails, it can increase the risk of injury or crash.
Remedy, in the NHTSA record
Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
Report filed by Polaris Industries, Inc.. Manufacturer campaign number L-18-03. Owner notification date in the NHTSA record: 18 Dec 2018. The campaign has 18 make, model and year entries.
18V484000Received 19 Jul 2018. 2,110 units.
Electrical System
Defect, in the NHTSA record
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Consequence, in the NHTSA record
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy, in the NHTSA record
Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
Report filed by Polaris Industries, Inc.. Manufacturer campaign number L-18-02. Owner notification date in the NHTSA record: 28 Nov 2018. The campaign has 8 make, model and year entries.
17V279000Received 26 Apr 2017. 1,254 units.
Wheels / Lugs/Nuts/Bolts/Studs
Defect, in the NHTSA record
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Consequence, in the NHTSA record
If a wheel separates from the vehicle, it can increase the risk of a crash.
Remedy, in the NHTSA record
GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
Report filed by Polaris Industries, Inc.. Manufacturer campaign number L-17-01. Owner notification date in the NHTSA record: 8 Jun 2017. The campaign has 8 make, model and year entries.

The list shows the newest 5 of 10 campaigns.

Download all 10 campaigns of GEM (CSV)

Counts by year

Recall campaigns that name GEM vehicles, by the year NHTSA received the report. The largest year is 2015, with 2 campaigns.

Complaints about GEM vehicles, by the year NHTSA received them. The largest year is 2017, with 4 complaints.

Components in the complaints

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

GEM: complaints by component, per 1,000 component mentions
Component	Per 1,000	Mentions
Electrical System	714.3	5
Service Brakes, Hydraulic	142.9	1
Exterior Lighting	142.9	1

Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.

Cite this page

Recall Register. GEM: recalls by model and year. https://recallregister.com/make/gem/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
Investigations that name the make: 1
Units in the campaigns: 19,078

Manufacturers in the recall file: CHRYSLER GROUP GLOBAL ELECTRIC MOTORCARS; GEM WAEV LLC.

The make name is the name in the NHTSA files. The units of a campaign that names 2 makes are in the figure of each make. How the register is made. Report an error.

Questions

Which GEM model line has the most recall campaigns?: The E2: 9 campaigns for 13 model years. A line with more model years has more campaigns.
Which GEM model line has the most complaints?: The E2: 3 complaints for 13 model years. A line with more vehicles on the road gets more complaints.
Which components do the complaints about GEM vehicles name?: Electrical System: 5 component mentions. Service Brakes, Hydraulic: 1 component mention. Exterior Lighting: 1 component mention.
How many units are in the recall campaigns for GEM?: 19,078 units in 10 campaigns. The units of a campaign that names 2 makes are in the figure of each make.