2015 Van Hool TD925: recalls and complaints
NHTSA lists 8 recall campaigns for the 2015 Van Hool TD925. The newest campaign is 18V882000. NHTSA received the report on 12 Dec 2018. The NHTSA record gives the component Equipment. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V882000, in the NHTSA record
Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
8 campaigns, newest first. 5,638 units in total.
- 18V882000Equipment
- 18V209000Seat Belts / Front / Buckle Assembly
- 17V064000Steering / Gear Box (Other Than Rack and Pinion)
- 16V857000Steering
- 16V144000Seats
- 15V743000Service Brakes, Air
- 15V422000Electrical System / Alternator/Generator/Regulator
- 15V331000Steering
18V882000Received . 244 units.
Equipment
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
- Consequence, in the NHTSA record
If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
- Remedy, in the NHTSA record
Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.
Report filed by Van Hool N.V.. Manufacturer campaign number P1039 / SB1578. Owner notification date in the NHTSA record: .
18V209000Received . 1,528 units.
Seat Belts / Front / Buckle Assembly
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
- Consequence, in the NHTSA record
The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
- Remedy, in the NHTSA record
Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
Report filed by Van Hool N.V.. Owner notification date in the NHTSA record: .
17V064000Received . 1,396 units.
Steering / Gear Box (Other Than Rack and Pinion)
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
- Consequence, in the NHTSA record
Reduced steering ability can increase the risk of a crash.
- Remedy, in the NHTSA record
Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
Report filed by Van Hool N.V.. Manufacturer campaign number P826. Owner notification date in the NHTSA record: .
16V857000Received . 1,612 units.
Steering
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
- Consequence, in the NHTSA record
Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.
Report filed by Van Hool N.V.. Manufacturer campaign number P855. Owner notification date in the NHTSA record: .
16V144000Received . 205 units.
Seats
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Consequence, in the NHTSA record
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
- Remedy, in the NHTSA record
Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on May 25, 2016. Van Hool's recall number for this campaign is P814-SB1354.
Report filed by Van Hool N.V.. Manufacturer campaign number P814-SB1354. Owner notification date in the NHTSA record: .
15V743000Received . 48 units.
Service Brakes, Air
- Defect, in the NHTSA record
Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
- Consequence, in the NHTSA record
A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk of a crash.
- Remedy, in the NHTSA record
Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P786.
Report filed by Van Hool N.V.. Manufacturer campaign number P786 - SB1326. Owner notification date in the NHTSA record: .
15V422000Received . 50 units.
Electrical System / Alternator/Generator/Regulator
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.
- Consequence, in the NHTSA record
A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.
- Remedy, in the NHTSA record
Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be performed, free of charge. The recall began on August 6, 2015. Van Hool's number for this recall is P764.
Report filed by Van Hool N.V.. Manufacturer campaign number P764. Owner notification date in the NHTSA record: .
15V331000Received . 555 units.
Steering
- Defect, in the NHTSA record
Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.
- Consequence, in the NHTSA record
If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P750.
Report filed by Van Hool N.V.. Manufacturer campaign number P750. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EQ19001 | Investigation | Seat Belt Buckle Casings may Fail | Seat Belts / Front / Buckle Assembly | 2 Jul 2019 | 20 Aug 2025 | |
| PE17006 | Preliminary evaluation | Seat belt latch failure | Seat Belts | 25 Sep 2017 | 4 Apr 2018 | 18V209000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Van Hool TD925The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Van Hool TD925: recalls and complaints. https://recallregister.com/vehicle/van-hool/td925/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Van Hool N.V.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Van Hool TD925?
- 5,638 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Van Hool TD925 have for all model years?
- NHTSA lists 14 recall campaigns for the Van Hool TD925, model years 2008 to 2018. 8 of them name the 2015 model year.
- Is an NHTSA investigation of the 2015 Van Hool TD925 open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.