Recall Register

2011 Van Hool TD925: recalls and complaints

NHTSA lists 6 recall campaigns for the 2011 Van Hool TD925. The newest campaign is 17V064000. NHTSA received the report on 31 Jan 2017. The NHTSA record gives the component Steering / Gear Box (Other Than Rack and Pinion). NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 17V064000, in the NHTSA record

Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 5,008 units in total.

  1. 17V064000Received . 1,396 units.

    Steering / Gear Box (Other Than Rack and Pinion)

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
    Consequence, in the NHTSA record
    Reduced steering ability can increase the risk of a crash.
    Remedy, in the NHTSA record
    Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.

    Report filed by Van Hool N.V.. Manufacturer campaign number P826. Owner notification date in the NHTSA record: .

  2. 16V857000Received . 1,612 units.

    Steering

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
    Consequence, in the NHTSA record
    Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.

    Report filed by Van Hool N.V.. Manufacturer campaign number P855. Owner notification date in the NHTSA record: .

  3. 14V569000Received . 158 units.

    Steering

    Defect, in the NHTSA record
    Van Hool N.V. (Van Hool) is recalling certain model year 2011-2013 TD925 vehicles manufactured December 17, 2010, to February 14, 2013. In the affected vehicles, the front steering knuckle carrier may crack.
    Consequence, in the NHTSA record
    Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Van Hool designated agent ABC Bus Companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. The recall began on November 3, 2014. Owners may contact ABC Bus Companies customer service at 1-800-222-2875. Van Hool's number for this recall is P732.

    Report filed by Van Hool N.V.. Manufacturer campaign number P732. Owner notification date in the NHTSA record: .

  4. 12V323000Received . 152 units.

    Seats

    Defect, in the NHTSA record
    Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
    Consequence, in the NHTSA record
    In the event of a crash, there is an increased risk of injury to the seat occupant.
    Remedy, in the NHTSA record
    Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.

    Report filed by VAN HOOL N.V.. Manufacturer campaign number P698. Owner notification date in the NHTSA record: .

  5. 12V257000Received . 17 units.

    Electronic Stability Control (ESC)

    Defect, in the NHTSA record
    Van hool is recalling certain model year 2010-2012 c2045, 2011-2012 t2140, 2010-2011 t2145 and 2011 td925 motorcoaches, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from august 2005, through september 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
    Consequence, in the NHTSA record
    The vehicle may deviate from the intended line of travel, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Van hool will notify owners via its dealer abc bus INC. And replace the control module free of charge. The recall began on july 2, 2012. Owners may contact the warranty administrator for abc bus, INC. Toll free at 1-877-427-7278.

    Report filed by VAN HOOL N.V.. Manufacturer campaign number P689. Owner notification date in the NHTSA record: .

  6. 10V603000Received . 1,673 units.

    Visibility / Rearview Mirrors/Devices / Interior

    Defect, in the NHTSA record
    Van hool is recalling certain model year 2002 through 2011 transit buses and motorcoaches manufactured from august 2002 through october 2010, equipped with hadley remote mirror switches, part numbers 509vh and 509vh1f. The rear view mirror switch may overheat, causing the plastic housing to melt.
    Consequence, in the NHTSA record
    Excessive heating can cause a fire resulting in smoke, operator distraction, or personal injury. An overheated mirror switch could cause the exterior rear view mirrors to not operate. The mirrors may not adjust properly from the interior switch or operate poorly. Therefore, the driver may not be able to have full use of the rear view mirror, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Van hool will notify owners via its dealer abc bus INC. Owners will have the choice to perform the repair themselves or to take the vehicle(s) to an abc-location for repair, free of charge. The safety recall began on january 10, 2011. Owners may contact the warranty administrator for abc bus, INC. Toll free at 1-877-427-7278.

    Report filed by VAN HOOL N.V.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20081
  2. 20092
  3. 20102
  4. 20116
  5. 20126
  6. 20134
  7. 20145
  8. 20158
  9. 20164
  10. 20172
  11. 20183

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2011 Van Hool TD925: recalls and complaints. https://recallregister.com/vehicle/van-hool/td925/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Van Hool N.V.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2011 Van Hool TD925?
5,008 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Van Hool TD925 have for all model years?
NHTSA lists 14 recall campaigns for the Van Hool TD925, model years 2008 to 2018. 6 of them name the 2011 model year.
Is an NHTSA investigation of the 2011 Van Hool TD925 open?
The NHTSA investigation file has no investigation that names this model year.