2011 Tiffin Phaeton: recalls and complaints

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• 17V84100022 Dec 2017Equipment
• 16V53200013 Jul 2016Visibility / Windshield Wiper/Washer
• 15V88000028 Dec 2015Equipment / Recreational Vehicle/Trailer
• 15V61200030 Sep 2015Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe
• 14V27100022 May 2014Exterior Lighting
• 12V0480008 Feb 2012Engine and Engine Cooling
• 11V54700010 Nov 2011Engine and Engine Cooling
• 11V48500023 Sep 2011Engine and Engine Cooling
• 11V45200025 Aug 2011Service Brakes, Hydraulic / Pedals and Linkages
• 11V4160008 Aug 2011Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe
• 11V0820008 Feb 2011Equipment / Recreational Vehicle/Trailer
• 10V51200025 Oct 2010Equipment

1. 17V841000Received 22 Dec 2017. 36,005 units.

   Equipment

   Defect, in the NHTSA record

   Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

   Report filed by Tiffin Motorhomes, Inc.. Owner notification date in the NHTSA record: 5 Feb 2018.

2. 16V532000Received 13 Jul 2016. 10,351 units.

   Visibility / Windshield Wiper/Washer

   Defect, in the NHTSA record

   Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.

   Consequence, in the NHTSA record

   If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.

   Report filed by Tiffin Motorhomes, Inc.. Manufacturer campaign number TIFF-100. Owner notification date in the NHTSA record: 19 Aug 2016.

3. 15V880000Received 28 Dec 2015. 14,889 units.

   Equipment / Recreational Vehicle/Trailer

   Defect, in the NHTSA record

   Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

   Consequence, in the NHTSA record

   Unstable entry and exit steps increase the risk of injury.

   Remedy, in the NHTSA record

   Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

   Report filed by Tiffin Motorhomes, Inc.. Owner notification date in the NHTSA record: 10 Feb 2016.

4. 15V612000Received 30 Sep 2015. 140 units.

   Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe

   Defect, in the NHTSA record

   Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.

   Consequence, in the NHTSA record

   Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.

   Remedy, in the NHTSA record

   Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.

   Report filed by Tiffin Motorhomes, Inc.. Owner notification date in the NHTSA record: 1 Dec 2015.

5. 14V271000Received 22 May 2014. 4,414 units.

   Exterior Lighting

   Defect, in the NHTSA record

   Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.

   Consequence, in the NHTSA record

   A short in the circuit board increases the risk of a fire.

   Remedy, in the NHTSA record

   Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.

   Report filed by Tiffin Motorhomes, Inc.. Owner notification date in the NHTSA record: 31 Jul 2014.

6. 12V048000Received 8 Feb 2012. 13 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models phaeton and zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

   Consequence, in the NHTSA record

   If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

   Remedy, in the NHTSA record

   Tiffins is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. Owners may contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.

   Report filed by TIFFIN MOTORHOMES, INC.. Owner notification date in the NHTSA record: 10 Oct 2012.

7. 11V547000Received 10 Nov 2011. 279 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Tiffin motorhomes, INC. (tiffin) is recalling certain model year 2011 allegro and phaeton recreational vehicles built on freightliner chassis and equipped with a cummins isc, isx, ism, or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

   Consequence, in the NHTSA record

   If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

   Remedy, in the NHTSA record

   Tiffin is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or tiffin at 1-256-356-8661.

   Report filed by TIFFIN MOTORHOMES, INC..

8. 11V485000Received 23 Sep 2011. 179 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Tiffin motorhomes is recalling certain model year 2011 allegro bus and phaeton recreational vehicles built on the powerglide chassis equipped with a cummins isx or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

   Consequence, in the NHTSA record

   If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

   Remedy, in the NHTSA record

   Tiffin motorhomes is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or tiffin motorhomes at 1-256-356-8661.

   Report filed by TIFFIN MOTORHOMES, INC.. Owner notification date in the NHTSA record: 10 Oct 2011.

9. 11V452000Received 25 Aug 2011. 1,960 units.

   Service Brakes, Hydraulic / Pedals and Linkages

   Defect, in the NHTSA record

   Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. The adjustable brake pedal arm may loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function.

   Consequence, in the NHTSA record

   A loose brake pedal increases the risk of a crash.

   Remedy, in the NHTSA record

   Damiler trucks (dtna) is performing recall repairs and notification to owners. The owners were initially notified by dtna trucks on december 22, 2009, and a follow up notice was mailed to owners on july 20, 2011. Owners may contact dtna warranty claims department at 1-800-547-0712 or tiffin motorhomes at 1-256-356-8661 for more information.

   Report filed by TIFFIN MOTORHOMES, INC..

10. 11V416000Received 8 Aug 2011. 149 units.

    Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe

    Defect, in the NHTSA record

    Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 EPA-certified engines on powerglide chassis. The exhaust pipe is mounted too close to the underside of the floor.

    Consequence, in the NHTSA record

    Melting of the insulation can occur, possibly resulting in a fire.

    Remedy, in the NHTSA record

    Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. These repairs will be performed free of charge. The recall began on september 19, 2011. Owners may contact tiffin at 1-256-356-8661.

    Report filed by TIFFIN MOTORHOMES, INC.. Owner notification date in the NHTSA record: 19 Sep 2011.

11. 11V082000Received 8 Feb 2011. 10,683 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record

    Tiffin motorhomes is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

    Consequence, in the NHTSA record

    The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

    Remedy, in the NHTSA record

    Tiffin motorhomes is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on february 17, 2011. Owners may contact norcold at 1-800-767-9101.

    Report filed by TIFFIN MOTORHOMES, INC.. Owner notification date in the NHTSA record: 17 Feb 2011.

12. 10V512000Received 25 Oct 2010. 62 units.

    Equipment

    Defect, in the NHTSA record

    Tiffin motorhomes is recalling certain model year 2011 allegro, allegro bus, and phaeton rvs equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.

    Consequence, in the NHTSA record

    A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

    Remedy, in the NHTSA record

    Tiffin is working with atwood and will replace or repair the stoves free of charge. The safety recall began on october 28, 2010. Owners may contact atwood at 1-574-266-4749 or tiffin 1-256-356-8661.

    Report filed by TIFFIN MOTORHOMES, INC.. Owner notification date in the NHTSA record: 28 Oct 2010.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20002
2. 20013
3. 20023
4. 20033
5. 20045
6. 20055
7. 20061
8. 20077
9. 20089
10. 20098
11. 20109
12. 201112
13. 20127
14. 20132
15. 20142
16. 20153
17. 20161
18. 20172
19. 20185
20. 20194
21. 20203
22. 20217
23. 20229
24. 20235
25. 20241
26. 20251
27. 20261
28. 20271

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Tiffin Phaeton: all model years
• Tiffin: 21 model lines

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• NHTSA page of the 2011 Tiffin PhaetonThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Tiffin Phaeton?

79,124 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Tiffin Phaeton have for all model years?

NHTSA lists 45 recall campaigns for the Tiffin Phaeton, model years 2000 to 2027. 12 of them name the 2011 model year.

Is an NHTSA investigation of the 2011 Tiffin Phaeton open?

The NHTSA investigation file has no investigation that names this model year.