Recall Register

2013 Thor Motor Coach Palazzo: recalls and complaints

NHTSA lists 4 recall campaigns for the 2013 Thor Motor Coach Palazzo. The newest campaign is 18V705000. NHTSA received the report on 9 Oct 2018. The NHTSA record gives the component Visibility / Windshield Wiper/Washer. NHTSA has 8 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 18V705000, in the NHTSA record

TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000161.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 114,408 units in total.

  1. 18V705000Received . 2,854 units.

    Visibility / Windshield Wiper/Washer

    Defect, in the NHTSA record
    Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
    Consequence, in the NHTSA record
    A reduction of driver visibility can increase the risk of a crash.
    Remedy, in the NHTSA record
    TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000161.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000161. Owner notification date in the NHTSA record: .

  2. 17V758000Received . 110,400 units.

    Equipment

    Defect, in the NHTSA record
    Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
    Consequence, in the NHTSA record
    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Remedy, in the NHTSA record
    Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

    Report filed by Thor Motor Coach. Owner notification date in the NHTSA record: .

  3. 13V164000Received . 427 units.

    Equipment

    Defect, in the NHTSA record
    Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
    Consequence, in the NHTSA record
    If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
    Remedy, in the NHTSA record
    Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

    Report filed by Thor Motor Coach. Owner notification date in the NHTSA record: .

  4. 12V574000Received . 727 units.

    Vehicle Speed Control / Cruise Control

    Defect, in the NHTSA record
    Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.
    Consequence, in the NHTSA record
    Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin January 28, 2013. Owners should contact DTNA Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com, or the Customer Assistance Center at (800) FTL-HELP after normal business hours.

    Report filed by Thor Motor Coach. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

8 complaints, 9 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2013 Thor Motor Coach Palazzo: component mentions in complaints
ComponentMentions
Visibility/Wiper5
Exterior Lighting2
Tires1
Equipment1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
12 Jul 2021

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2013 Thor Motor Coach Palazzo, by the year NHTSA received them. The largest year is 2021, with 3 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20134
  2. 20144
  3. 20151
  4. 20161
  5. 20172
  6. 20183
  7. 20194
  8. 20201
  9. 20212
  10. 20221
  11. 20231

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2013 Thor Motor Coach Palazzo: recalls and complaints. https://recallregister.com/vehicle/thor-motor-coach/palazzo/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Thor Motor Coach

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Thor Motor Coach Palazzo?
114,408 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thor Motor Coach Palazzo have for all model years?
NHTSA lists 12 recall campaigns for the Thor Motor Coach Palazzo, model years 2013 to 2023. 4 of them name the 2013 model year.
Which component do the complaints about the 2013 Thor Motor Coach Palazzo name most often?
Visibility/Wiper: 5 of 9 component mentions.
Is an NHTSA investigation of the 2013 Thor Motor Coach Palazzo open?
The NHTSA investigation file has no investigation that names this model year.