2002 Thomas HDX: recalls and complaints

NHTSA lists 4 recall campaigns for the 2002 Thomas HDX. The newest campaign is 07V137000. NHTSA received the report on 23 Mar 2007. The NHTSA record gives the component Service Brakes, Air. NHTSA has no complaint on file for this model year. 3 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 07V137000, in the NHTSA record

Thomas built will notify owners and repair the affected buses free of charge. The recall began on september 14, 2007. Owners can contact thomas built at 336-889-4871 or contact freightliner at 800-547-0712.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 27,356 units in total.

07V13700023 Mar 2007Service Brakes, Air
05V3470003 Aug 2005Other / School Bus Stop Arm Assembly
05V34000025 Jul 2005Other / School Bus Stop Arm Assembly
05V1370001 Apr 2005Steering / Linkages / Tie Rod Assembly

07V137000Received 23 Mar 2007. 3,000 units.
Service Brakes, Air
Defect, in the NHTSA record
Certain my 2000 through 2003 thomas built hdx and mvp-er school buses manufactured between april 23, 2000, and november 14, 2003. The service air brake pedal, for both non-adjustable and adjustable brake pedals, may contact the front structure on the bus, limiting the maximum brake force available.
Consequence, in the NHTSA record
Insufficient air brake pressure may cause extended stopping distances without prior warning, possibly resulting in a vehicle crash.
Remedy, in the NHTSA record
Thomas built will notify owners and repair the affected buses free of charge. The recall began on september 14, 2007. Owners can contact thomas built at 336-889-4871 or contact freightliner at 800-547-0712.
Report filed by FREIGHTLINER LLC. Manufacturer campaign number FL-493. Owner notification date in the NHTSA record: 29 Feb 2008.
05V347000Received 3 Aug 2005. 5,954 units.
Other / School Bus Stop Arm Assembly
Defect, in the NHTSA record
Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and march 8, 2005, equipped with specialty mfg "5" series stop arms originally sold in or currently registered in states other than the following states: alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, montana, nebraska, nevada, new hampshire, new jersey, new mexico, new york, north dakota, ohio, oregon, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, washington, west virginia, wisconsin, wyoming, and the district of columbia. In extremely cold weather, the microswitches used internally to position the stop arm sign in the open and closed positions may malfunction, causing the sign to open or close in an improper position, or to not open at all.
Consequence, in the NHTSA record
Should the stop arm not perform properly, a child or pedestrian may be endangered by passing vehicles should the motorist not stop at the correct location.
Remedy, in the NHTSA record
For those buses operated in or near any of the states listed above, thomas built is encouraging the bus owners to obtain the replacement switch. For those buses operated in the warmer states, dealers will replace the switch upon owner request. For those customers who request the remedy, thomas built will replace the original switch with a switch pack that is not sensitive to extreme cold weather and will inspect to ensure the microswitch heater wiring is properly connected. The recall began on september 14, 2005. Owners may contact thomas built's customer support office at 336-889-4871.
Report filed by FREIGHTLINER LLC. Manufacturer campaign number FL-454. Owner notification date in the NHTSA record: 14 Sep 2005.
05V340000Received 25 Jul 2005. 13,583 units.
Other / School Bus Stop Arm Assembly
Defect, in the NHTSA record
Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and march 8, 2005, equipped with specialty mfg "5" series stop arms originally sold in or currently registered in the following states: alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, montana, nebraska, nevada, new hampshire, new jersey, new mexico, new york, north dakota, ohio, oregon, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, washington, west virginia, wisconsin, wyoming, and the district of columbia. In extremely cold weather, the microswitches used internally to position the stop arm sign in the open and closed positions may malfunction, causing the sign to open or close in an improper position, or to not open at all.
Consequence, in the NHTSA record
Should the stop arm not perform properly, a child or pedestrian may be endangered by passing vehicles should the motorist not stop at the correct location.
Remedy, in the NHTSA record
Thomas built will notify its owners and replace the original switch with a switch pack that is not sensitive to extreme cold weather and will inspect to ensure the microswitch heater wiring is properly connected free of charge. The recall began on september 14, 2005. Owners may contact thomas built's customer support office at 336-889-4871.
Report filed by FREIGHTLINER LLC. Manufacturer campaign number FL-454. Owner notification date in the NHTSA record: 14 Sep 2005.
05V137000Received 1 Apr 2005. 4,819 units.
Steering / Linkages / Tie Rod Assembly
Defect, in the NHTSA record
Certain 2001-2004 my thomas built mvp-ef, er transit, mvp-er, hd, and hdx school buses manufactured between september 24, 2000, and march 4, 2004. The tie rod assembly can fracture and fail, possibly resulting in complete separation.
Consequence, in the NHTSA record
Tie rod failure can possibly result in complete wheel separation and a vehicle crash could occur.
Remedy, in the NHTSA record
Thomas built will notify its customers and will replace the tie rod assembly free of charge. The recall began september 6, 2005. Owners may contact thomas built at (we do not yet have a telephone number).
Report filed by FREIGHTLINER LLC. Manufacturer campaign number FL-441. Owner notification date in the NHTSA record: 6 Sep 2005.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2002 Thomas HDX
Number	Type	Subject	Component	Opened	Closed	Campaign
PE07054	Preliminary evaluation	EMERGENCY DOOR HANDLE FAILURE	Structure / Body / Door / Hinge and Attachments	9 Nov 2007	4 Mar 2008	08V087000
PE07029	Preliminary evaluation	SIDE ELECTRICAL FUSE PANEL FIRES	Electrical System	20 Jun 2007	29 Nov 2007	07V544000
PE07008	Preliminary evaluation	RESTRICTED BRAKE PEDAL MOVEMENT	Service Brakes, Air / Controls / Foot Control/Valve	12 Feb 2007	16 Apr 2007	07V137000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20001
20012
20024
20034
20043
20052

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2002 Thomas HDXThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2002 Thomas HDX: recalls and complaints. https://recallregister.com/vehicle/thomas/hdx/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: FREIGHTLINER LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2002 Thomas HDX?: 27,356 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas HDX have for all model years?: NHTSA lists 4 recall campaigns for the Thomas HDX, model years 2000 to 2005. 4 of them name the 2002 model year.
Is an NHTSA investigation of the 2002 Thomas HDX open?: No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.