Recall Register

2020 Thomas Built Buses SAF-T-Liner EFX: recalls and complaints

NHTSA lists 8 recall campaigns for the 2020 Thomas Built Buses SAF-T-Liner EFX. The newest campaign is 24V555000. NHTSA received the report on 24 Jul 2024. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V555000, in the NHTSA record

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

8 campaigns, newest first. 106,075 units in total.

  • 24V555000Equipment / Other / Labels
  • 22V762000Structure / Body / Roof and Pillars
  • 22V510000Seats / Mid/Rear Assembly
  • 22V153000Seats / Critical Fasteners
  • 21V850000Electrical System / Alternator/Generator/Regulator
  • 20V126000Service Brakes, Air / Disc / Caliper
  • 19V712000Seats
  • 19V550000Structure / Emergency / Escape/Egress/Exit

  1. 24V555000Received . 27,494 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
    Consequence, in the NHTSA record
    Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL918. Owner notification date in the NHTSA record: .

  2. 22V762000Received . 17,613 units.

    Structure / Body / Roof and Pillars

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
    Consequence, in the NHTSA record
    A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL957. Owner notification date in the NHTSA record: .

  3. 22V510000Received . 1,806 units.

    Seats / Mid/Rear Assembly

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.
    Consequence, in the NHTSA record
    Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL946. Owner notification date in the NHTSA record: .

  4. 22V153000Received . 539 units.

    Seats / Critical Fasteners

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built Buses Saf-T-Liner EFX School Buses. The passenger seat mounting bolts may break due to improperly placed mounting that allows contact with the chassis cross member bolts. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat Belt Assembly Anchorage" and 222, "School Bus Passenger Seating and Crash Protection."
    Consequence, in the NHTSA record
    A seat with broken mounting bolts may not properly restrain an occupant in a crash, increasing their risk of injury.
    Remedy, in the NHTSA record
    Dealers will add a spacer to provide proper clearance between the passenger seat mounting and chassis cross member bolts, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-921.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-921. Owner notification date in the NHTSA record: .

  5. 21V850000Received . 1,434 units.

    Electrical System / Alternator/Generator/Regulator

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Thomas Built EFX and HDX school buses. The nut for the power cable stud on the alternator may not have been tightened properly, which can cause a loose cable connection.
    Consequence, in the NHTSA record
    A loose power cable connection may cause electrical arcing, which can increase the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will inspect the alternator power cable connection and tighten it if necessary, free of charge. Owner notification letters were mailed on December 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL904.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL904. Owner notification date in the NHTSA record: .

  6. 20V126000Received . 581 units.

    Service Brakes, Air / Disc / Caliper

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner HDX, EFX, and C2 school buses equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
    Consequence, in the NHTSA record
    Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 2, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-845. Owner notification date in the NHTSA record: .

  7. 19V712000Received . 53,528 units.

    Seats

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
    Consequence, in the NHTSA record
    The lack of impact absorption increases the risk of injury in the event of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-832. Owner notification date in the NHTSA record: .

  8. 19V550000Received . 3,080 units.

    Structure / Emergency / Escape/Egress/Exit

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
    Consequence, in the NHTSA record
    If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-819. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20062
  2. 20072
  3. 20082
  4. 20092
  5. 20102
  6. 20113
  7. 20124
  8. 20139
  9. 201415
  10. 201512
  11. 201612
  12. 201716
  13. 201814
  14. 201910
  15. 20208
  16. 20217
  17. 20226
  18. 20236
  19. 20242
  20. 20255
  21. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Thomas Built Buses SAF-T-Liner EFX: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/saf-t-liner-efx/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Thomas Built Buses SAF-T-Liner EFX?
106,075 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses SAF-T-Liner EFX have for all model years?
NHTSA lists 42 recall campaigns for the Thomas Built Buses SAF-T-Liner EFX, model years 2006 to 2026. 8 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Thomas Built Buses SAF-T-Liner EFX open?
The NHTSA investigation file has no investigation that names this model year.