2014 Thomas Built Buses SAF-T-Liner EFX: recalls and complaints

NHTSA lists 15 recall campaigns for the 2014 Thomas Built Buses SAF-T-Liner EFX. The newest campaign is 22V762000. NHTSA received the report on 12 Oct 2022. The NHTSA record gives the component Structure / Body / Roof and Pillars. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V762000, in the NHTSA record

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

15 campaigns, newest first. 108,964 units in total.

22V76200012 Oct 2022Structure / Body / Roof and Pillars
22V51000019 Jul 2022Seats / Mid/Rear Assembly
19V7120004 Oct 2019Seats
18V25400019 Apr 2018Seats
18V25300019 Apr 2018Seats
18V19300026 Mar 2018Seats
18V19200026 Mar 2018Seats
17V31300011 May 2017Seats
15V5640004 Sep 2015Equipment Adaptive/Mobility
15V5650004 Sep 2015Equipment Adaptive/Mobility
13V63900020 Dec 2013Electrical System / Instrument Cluster/Panel
13V53700030 Oct 2013Seats
13V36400015 Aug 2013Equipment / Other / Labels
13V36500015 Aug 2013Equipment / Other / Labels
13V02200023 Jan 2013Exterior Lighting

22V762000Received 12 Oct 2022. 17,613 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence, in the NHTSA record
A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL957. Owner notification date in the NHTSA record: 2 Jun 2023.
22V510000Received 19 Jul 2022. 1,806 units.
Seats / Mid/Rear Assembly
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.
Consequence, in the NHTSA record
Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL946. Owner notification date in the NHTSA record: 4 Dec 2023.
19V712000Received 4 Oct 2019. 53,528 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Consequence, in the NHTSA record
The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-832. Owner notification date in the NHTSA record: 22 Jun 2020.
18V254000Received 19 Apr 2018. 24 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-769. Owner notification date in the NHTSA record: 3 Jan 2019.
18V253000Received 19 Apr 2018. 23,102 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-769. Owner notification date in the NHTSA record: 3 Jan 2019.
18V193000Received 26 Mar 2018. 6 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-763. Owner notification date in the NHTSA record: 10 May 2019.
18V192000Received 26 Mar 2018. 6,606 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-763. Owner notification date in the NHTSA record: 10 May 2019.
17V313000Received 11 May 2017. 1,132 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner EFX and Saf-T-Liner HDX school buses. The occupant seats may have been installed without under-rail washers, reducing their anchorage strength.
Consequence, in the NHTSA record
Without under-rail washers, in the event of a crash, the seats may come loose, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the seats and replace the mounting hardware, as necessary, free of charge. The recall began on June 28, 2017. Owners may contact DTNA Customer Service 1-800-547-0712. DTNA's number for the recall is FL-737.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-737. Owner notification date in the NHTSA record: 28 Jun 2017.
15V564000Received 4 Sep 2015. 52 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-686. Owner notification date in the NHTSA record: 2 Nov 2015.
15V565000Received 4 Sep 2015. 4,334 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-686. Owner notification date in the NHTSA record: 2 Nov 2015.
13V639000Received 20 Dec 2013. 45 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
Daimler Trucks North America (DTNA) is recalling certain model year 2014-2015 Thomas Built Saf-T-Liner EFX school buses manufactured September 30, 2013, through November 15, 2013. In the affected vehicles, due to an incorrect calibration, the speedometer may display a speed lower than the vehicle is actually traveling.
Consequence, in the NHTSA record
With the incorrect calibration, the driver may unknowingly exceed the posted speed limit, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will update the instrument cluster software to correct the calibration, free of charge. Owners may contact DTNA at 1-800-547-0712. DTNA's number for this recall is FL-658.
Report filed by Daimler Trucks North America. Manufacturer campaign number FL-658. Owner notification date in the NHTSA record: 18 Feb 2014.
13V537000Received 30 Oct 2013. 328 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America (DTNA) is recalling certain model year 2012-2014 Thomas Built Saf-T-Liner HDX and Saf-T-Liner EFX school buses manufactured October 17, 2011, through July 2, 2013. A U-bolt intended to reinforce certain seat installations to the chassis may have been left out of the assembly process.
Consequence, in the NHTSA record
In the event of a crash, the seats may not stay mounted to the chassis, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners and dealers will install the U-bolts as required, free of charge. The recall began on December 13, 2013. Owners may contact DTNA at 1-503-745-5219. DTNA's recall number is FL-650.
Report filed by Daimler Trucks North America. Manufacturer campaign number FL-650. Owner notification date in the NHTSA record: 13 Dec 2013.
13V364000Received 15 Aug 2013. 8 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Trucks North America (Daimler) is recalling certain model year 2013-2014 Saf-T-Liner (EF, EFX, and HDX) buses equipped with an auxiliary fuel pickup tube for use with an optional chassis coolant heater and manufactured January 1, 2012, through October 4, 2012. An information label affixed to the auxiliary heater fuel pickup tube may detach and fall off into the fuel tank, inhibiting fuel delivery to the engine.
Consequence, in the NHTSA record
Insufficient fuel delivery may cause the engine to stumble, run erratically, or stall while driving, increasing the risk of a crash.
Remedy, in the NHTSA record
Daimler will notify owners and dealers will inspect the tanks and auxiliary heater fuel pickup tubes for labels. Any labels will be removed, free of charge. The recall began on October 18, 2013. Owners may contact Daimler at 1-800-716-7466. Daimler's recall number is FL-643.
Report filed by Daimler Trucks North America. Manufacturer campaign number FL-643. Owner notification date in the NHTSA record: 18 Oct 2013.
13V365000Received 15 Aug 2013. 237 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Trucks North America (Daimler) is recalling certain model year 2013-2014 Saf-T-Liner (EF, EFX, and HDX) buses equipped with an auxiliary fuel pickup tube for use with an optional chassis coolant heater and manufactured January 1, 2012, through October 4, 2012. An information label affixed to the auxiliary heater fuel pickup tube may detach and fall off into the fuel tank, inhibiting fuel delivery to the engine.
Consequence, in the NHTSA record
Insufficient fuel delivery may cause the engine to stumble, run erratically, or stall while driving, increasing the risk of a crash.
Remedy, in the NHTSA record
Daimler will notify owners and dealers will inspect the tanks and auxiliary heater fuel pickup tubes for labels. Any labels will be removed, free of charge. The recall began on October 15, 2013. Owners may contact Daimler at 1-800-716-7466. Daimler's recall number is FL-643.
Report filed by Daimler Trucks North America. Manufacturer campaign number FL-643. Owner notification date in the NHTSA record: 15 Oct 2013.
13V022000Received 23 Jan 2013. 143 units.
Exterior Lighting
Defect, in the NHTSA record
Daimler Trucks North America (DTNA) is recalling certain model year 2013-2014 Thomas Built Buses brand Saf-T-Liner EFX school buses manufactured from March 29, 2012, through November 14, 2012 and equipped with 100% Daytime Running Lights (DRL) option code C3676-24-000. The DRL circuit breaker may trip during continuous operation of the headlights in high beam mode. This would result in a loss of power to the headlights, marker lights, tail lights, and dash lighting.
Consequence, in the NHTSA record
A loss of power to the bus' lights may reduce the driver's ability to see other vehicles, pedestrians, or objects, as well as reduce the bus' visibility to other drivers or pedestrians, increasing the risk of crash.
Remedy, in the NHTSA record
DTNA has notified the affected owners. Dealers will replace the circuit breaker, free of charge. The recall began on December 14, 2012. Owners may contact Thomas Built Buses Warranty Department at 1-366-889-4871.
Report filed by Daimler Trucks North America. Manufacturer campaign number FL-638. Owner notification date in the NHTSA record: 21 Mar 2013.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2014 Thomas Built Buses SAF-T-Liner EFXThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2014 Thomas Built Buses SAF-T-Liner EFX: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/saf-t-liner-efx/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2014 Thomas Built Buses SAF-T-Liner EFX?: 108,964 units in 15 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses SAF-T-Liner EFX have for all model years?: NHTSA lists 42 recall campaigns for the Thomas Built Buses SAF-T-Liner EFX, model years 2006 to 2026. 15 of them name the 2014 model year.
Is an NHTSA investigation of the 2014 Thomas Built Buses SAF-T-Liner EFX open?: The NHTSA investigation file has no investigation that names this model year.