2026 Thomas Built Buses SAF-T-Liner C2 Jouley: recalls and complaints
NHTSA lists 4 recall campaigns for the 2026 Thomas Built Buses SAF-T-Liner C2 Jouley. The newest campaign is 25V850000. NHTSA received the report on 9 Dec 2025. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V850000, in the NHTSA record
A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 737 units in total.
- 25V850000Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor
- 25V849000Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor
- 25V602000Service Brakes, Air / Disc / Caliper
- 25V604000Steering / Critical Fasteners
25V850000Received . 2 units.
Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
- Consequence, in the NHTSA record
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy, in the NHTSA record
A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1028. Owner notification date in the NHTSA record: .
25V849000Received . 600 units.
Equipment Adaptive/Mobility / Wheelchair Restraints/Securement / Latch/Anchor
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
- Consequence, in the NHTSA record
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy, in the NHTSA record
Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1028. Owner notification date in the NHTSA record: .
25V602000Received . 36 units.
Service Brakes, Air / Disc / Caliper
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
- Consequence, in the NHTSA record
A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1023.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1023. Owner notification date in the NHTSA record: .
25V604000Received . 99 units.
Steering / Critical Fasteners
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner HDX, Saf-T-Liner C2, 2026 Saf-T-Liner EFX, and Saf-T-Liner C2 Jouley school buses. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
- Consequence, in the NHTSA record
A loss of vehicle steering control increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number D25R2. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2026 Thomas Built Buses SAF-T-Liner C2 JouleyThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2026 Thomas Built Buses SAF-T-Liner C2 Jouley: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/saf-t-liner-c2-jouley/2026/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Daimler Trucks North America, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2026 Thomas Built Buses SAF-T-Liner C2 Jouley?
- 737 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Thomas Built Buses SAF-T-Liner C2 Jouley have for all model years?
- NHTSA lists 15 recall campaigns for the Thomas Built Buses SAF-T-Liner C2 Jouley, model years 2020 to 2026. 4 of them name the 2026 model year.
- Is an NHTSA investigation of the 2026 Thomas Built Buses SAF-T-Liner C2 Jouley open?
- The NHTSA investigation file has no investigation that names this model year.