2024 Thomas Built Buses SAF-T-Liner C2 Jouley: recalls and complaints

NHTSA lists 7 recall campaigns for the 2024 Thomas Built Buses SAF-T-Liner C2 Jouley. The newest campaign is 24V569000. NHTSA received the report on 1 Aug 2024. The NHTSA record gives the component Electrical System / Wiring. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V569000, in the NHTSA record

Dealers will inspect and repair the ground cable connection, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1008.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 2,285 units in total.

24V5690001 Aug 2024Electrical System / Wiring
24V47800026 Jun 2024Structure / Emergency / Escape/Egress/Exit
24V33600014 May 2024Parking Brake
23V87900021 Dec 2023Electrical System / Propulsion System / Inverter
23V84600014 Dec 2023Electrical System / Propulsion System / Inverter
23V84300013 Dec 2023Structure / Body
23V2590007 Apr 2023Steering / Linkages / Tie Rod Assembly

24V569000Received 1 Aug 2024. 629 units.
Electrical System / Wiring
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2025 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The ground cable for the air conditioning system may have been improperly installed and overheat.
Consequence, in the NHTSA record
An overheated ground cable can increase the risk of a fire.
Remedy, in the NHTSA record
Dealers will inspect and repair the ground cable connection, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1008.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1008. Owner notification date in the NHTSA record: 11 Sep 2024.
24V478000Received 26 Jun 2024. 162 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence, in the NHTSA record
An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
Remedy, in the NHTSA record
Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1004. Owner notification date in the NHTSA record: 22 Aug 2024.
24V336000Received 14 May 2024. 398 units.
Parking Brake
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-Liner C2 and SAF-T-Liner C2 Jouley school buses. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.
Consequence, in the NHTSA record
Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1000.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number F1000. Owner notification date in the NHTSA record: 2 Aug 2024.
23V879000Received 21 Dec 2023. 26 units.
Electrical System / Propulsion System / Inverter
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 Thomas Built SAF-T-LINER C2 Jouley and 2023-2024 FCCC MT50E electric transit buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
Consequence, in the NHTSA record
A loss of drive power can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL987. Owner notification date in the NHTSA record: 1 Feb 2024.
23V846000Received 14 Dec 2023. 701 units.
Electrical System / Propulsion System / Inverter
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
Consequence, in the NHTSA record
A loss of drive power can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL987. Owner notification date in the NHTSA record: 1 Feb 2024.
23V843000Received 13 Dec 2023. 321 units.
Structure / Body
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence, in the NHTSA record
A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL986. Owner notification date in the NHTSA record: 26 Jan 2024.
23V259000Received 7 Apr 2023. 48 units.
Steering / Linkages / Tie Rod Assembly
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Consequence, in the NHTSA record
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL970. Owner notification date in the NHTSA record: 11 Aug 2023.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2024 Thomas Built Buses SAF-T-Liner C2 JouleyThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2024 Thomas Built Buses SAF-T-Liner C2 Jouley: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/saf-t-liner-c2-jouley/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Thomas Built Buses SAF-T-Liner C2 Jouley?: 2,285 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses SAF-T-Liner C2 Jouley have for all model years?: NHTSA lists 15 recall campaigns for the Thomas Built Buses SAF-T-Liner C2 Jouley, model years 2020 to 2026. 7 of them name the 2024 model year.
Is an NHTSA investigation of the 2024 Thomas Built Buses SAF-T-Liner C2 Jouley open?: The NHTSA investigation file has no investigation that names this model year.