2020 Sutphen Fire Truck: recalls and complaints

NHTSA lists 7 recall campaigns for the 2020 Sutphen Fire Truck. The newest campaign is 21V962000. NHTSA received the report on 13 Dec 2021. The NHTSA record gives the component Fuel System, Diesel / Fuel Injection System / Fuel Rail. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V962000, in the NHTSA record

On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1-614-889-1005.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 852 units in total.

21V96200013 Dec 2021Fuel System, Diesel / Fuel Injection System / Fuel Rail
21V89100017 Nov 2021Steering / Hydraulic Power Assist / Pump
21V82400020 Oct 2021Equipment
21V82300019 Oct 2021Exterior Lighting
21V58000029 Jul 2021Fuel System, Diesel / Fuel Injection System / Fuel Rail
21V58100029 Jul 2021Fuel System, Diesel / Delivery / Hoses, Lines/Piping, and Fittings
21V4120002 Jun 2021Equipment

21V962000Received 13 Dec 2021. 184 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain 2016-2020 Sutphen fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence, in the NHTSA record
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy, in the NHTSA record
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: 4 Jan 2022.
21V891000Received 17 Nov 2021. 20 units.
Steering / Hydraulic Power Assist / Pump
Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain 2020 Sutphen Fire trucks. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Consequence, in the NHTSA record
A loss of power steering assist can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect the power steering pump serial numbers, and the affected pumps will be replaced, free of charge. Owners may contact Sutphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: 1 Jul 2022.
21V824000Received 20 Oct 2021. 1 unit.
Equipment
Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling one 2020 Fire Truck equipped with a Cummins generator set. The lifting cables may be improperly crimped.
Consequence, in the NHTSA record
An improperly crimped cable may come out of place during a lifting operation, possibly causing the generator set to fall, increasing the risk of injury.
Remedy, in the NHTSA record
Cummins will inspect the lifting cable, and either replace the cable or install a warning label, free of charge. Owner notification letters were mailed in October 29, 2021. Owners may contact Sutphen's customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: 29 Oct 2021.
21V823000Received 19 Oct 2021. 2 units.
Exterior Lighting
Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling one 2017 Fire Truck and one 2020 Fire Truck, equipped with Code 3 7x9 Stop-Tail-Turn Reverse All-in-One LED lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
Remedy, in the NHTSA record
Sutphen assisted the owners in obtaining filter kits from the light manufacturer, free of charge. Both affected vehicles have been remedied and therefore no owner letters will be mailed. Owners may contact Sutphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: 19 Oct 2021.
21V580000Received 29 Jul 2021. 604 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain 2017-2020 Fire Trucks. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will inspect the rail threads and fuel lines for damage, and replace the rail as necessary, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: 13 Sep 2021.
21V581000Received 29 Jul 2021. 33 units.
Fuel System, Diesel / Delivery / Hoses, Lines/Piping, and Fittings
Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain 2020-2021 Fire Trucks. A fuel leak may occur from the hoses between the fuel pump and remote fuel filter head.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the fuel hoses, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: 29 Jul 2021.
21V412000Received 2 Jun 2021. 8 units.
Equipment
Defect, in the NHTSA record
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
Consequence, in the NHTSA record
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: 6 Oct 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20161
20173
20182
20193
20207
20211

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Follow by RSS:Vehicle recalls

Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2020 Sutphen Fire TruckThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2020 Sutphen Fire Truck: recalls and complaints. https://recallregister.com/vehicle/sutphen/fire-truck/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Sutphen Corporation

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Sutphen Fire Truck?: 852 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Sutphen Fire Truck have for all model years?: NHTSA lists 7 recall campaigns for the Sutphen Fire Truck, model years 2016 to 2021. 7 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Sutphen Fire Truck open?: The NHTSA investigation file has no investigation that names this model year.