2019 Sutphen Fire Truck: recalls and complaints
NHTSA lists 3 recall campaigns for the 2019 Sutphen Fire Truck. The newest campaign is 21V962000. NHTSA received the report on 13 Dec 2021. The NHTSA record gives the component Fuel System, Diesel / Fuel Injection System / Fuel Rail. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 21V962000, in the NHTSA record
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1-614-889-1005.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 796 units in total.
21V962000Received . 184 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
- Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain 2016-2020 Sutphen fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
- Consequence, in the NHTSA record
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy, in the NHTSA record
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: .
21V580000Received . 604 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
- Defect, in the NHTSA record
Sutphen Corporation (Sutphen) is recalling certain 2017-2020 Fire Trucks. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy, in the NHTSA record
Dealers will inspect the rail threads and fuel lines for damage, and replace the rail as necessary, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: .
21V412000Received . 8 units.
Equipment
- Defect, in the NHTSA record
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
- Consequence, in the NHTSA record
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
- Remedy, in the NHTSA record
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Report filed by Sutphen Corporation. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2019 Sutphen Fire TruckThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2019 Sutphen Fire Truck: recalls and complaints. https://recallregister.com/vehicle/sutphen/fire-truck/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Sutphen Corporation
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2019 Sutphen Fire Truck?
- 796 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Sutphen Fire Truck have for all model years?
- NHTSA lists 7 recall campaigns for the Sutphen Fire Truck, model years 2016 to 2021. 3 of them name the 2019 model year.
- Is an NHTSA investigation of the 2019 Sutphen Fire Truck open?
- The NHTSA investigation file has no investigation that names this model year.