2007 Setra S417: recalls and complaints

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• 18V10600014 Feb 2018Structure / Body / Door / Hinge and Attachments
• 16V1420008 Mar 2016Suspension / Front / Control Arm
• 13V53000029 Oct 2013Electrical System
• 11V2200006 Apr 2011Visibility / Glass, Side/Rear
• 09V0440004 Feb 2009Equipment / Other / Labels
• 07V1980008 May 2007Electrical System / Wiring
• 07V1930004 May 2007Electrical System

1. 18V106000Received 14 Feb 2018. 429 units.

   Structure / Body / Door / Hinge and Attachments

   Defect, in the NHTSA record

   Setra of North America (Setra) is recalling certain 2006-2010 S417 vehicles. The doorway strip that prevents a pinch injury from the outward swiveling entry door may not function properly.

   Consequence, in the NHTSA record

   If the doorway strip does not function properly, there is an increased risk of a pinch injury.

   Remedy, in the NHTSA record

   Setra will notify owners, and dealers will, retrofit a bridging cable to the door control unit that will prevent deactivation of the anti-entrapment strip, free of charge. The recall began on March 16, 2018. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 72.4M10699A.

   Report filed by Setra of North America. Manufacturer campaign number 72.40M10699A. Owner notification date in the NHTSA record: 16 Mar 2018.

2. 16V142000Received 8 Mar 2016. 7 units.

   Suspension / Front / Control Arm

   Defect, in the NHTSA record

   Setra of North America (Setra) is recalling certain model year 2005-2009 S417 coaches manufactured March 1, 2005, to February 28, 2009, that had service part lower control arm(s) installed. The hot crimping that connects the tube ends to the control arm joint housing shafts may crack, causing the tube to separate from the shaft.

   Consequence, in the NHTSA record

   Should the tube crack and separate from the shaft of the vehicle, loss of vehicle control is possible, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MCI, the sales agent for these vehicles, notified owners verbally, and dealers will replace the lower control arms, free of charge. The recall began on March 28, 2016. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 33.10U10124B.

   Report filed by Setra of North America. Manufacturer campaign number 33.10U10124B. Owner notification date in the NHTSA record: 28 Mar 2016.

3. 13V530000Received 29 Oct 2013. 457 units.

   Electrical System

   Defect, in the NHTSA record

   Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

   Consequence, in the NHTSA record

   Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.

   Report filed by Setra of North America. Manufacturer campaign number 54.10U09052A. Owner notification date in the NHTSA record: 19 Dec 2013.

4. 11V220000Received 6 Apr 2011. 171 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Setra is recalling certain model year 2003-2010 s417 and model year 2011 s417 tc motor coaches for failing to comply with the requirements of federal motor vehicle safety standard no. 205, "glazing materials." the partition glass behind the driver of each affected bus does not have the necessary DOT markings as specified and was not marked correctly.

   Consequence, in the NHTSA record

   Compliance to FMVSS 205 is required for any and all vehicles in the united states to assure minimum safety requirements.

   Remedy, in the NHTSA record

   Dealers will replace the partition glass free of charge. The safety recall is expected begin during may 2011. Owners may contact setra at 1-800-882-8054.

   Report filed by SETRA OF NORTH AMERICA. Owner notification date in the NHTSA record: 2 May 2011.

5. 09V044000Received 4 Feb 2009. 490 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Setra is recalling 490 my 1984-2001 s215, my 1994-2002 s217 and my 2003-2009 s417 motor coaches equipped with emergency exits. These motor coaches fail to comply with the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release." when a release mechanism is not located within an occupant space of an adjacent seat, a label meeting the requirements of s5.5.2 that indicates the location of the nearest release mechanism shall be placed within the occupant space. Example: "emergency exit instructions located next to seat ahead" these labels are not installed in the motor coaches mentioned in the example above.

   Consequence, in the NHTSA record

   In the event of a crash, without the correct instructions a passenger may not know how to unlatch and open the emergency exit increasing the risk of injury.

   Remedy, in the NHTSA record

   Dealers will send labels with a service instructions explaining the location of the labels free of charge. The recall is expected to begin during march 2009. Owners may contact setra at 1-800-882-8054.

   Report filed by SETRA OF NORTH AMERICA. Owner notification date in the NHTSA record: 1 Jun 2009.

6. 07V198000Received 8 May 2007. 507 units.

   Electrical System / Wiring

   Defect, in the NHTSA record

   On certain motor coaches, the electrical wiring harness located behind the rear toilet was not properly installed. As a result, rubbing can occur on the outside wire insulation causing the insulation to wear away and eventually cause subsequent arcing.

   Consequence, in the NHTSA record

   This could lead to a short circuit and possibly a subsequent fire.

   Remedy, in the NHTSA record

   Dealers will check the wiring harness routing and will change the damaged wires. In addition the wiring harness will be relocated in such a way as to prevent rubbing. The recall began on may 18, 2007. Owners may contact setra at 1-800-882-8054.

   Report filed by SETRA OF NORTH AMERICA. Owner notification date in the NHTSA record: 18 May 2007.

7. 07V193000Received 4 May 2007. 482 units.

   Electrical System

   Defect, in the NHTSA record

   On certain motor coaches, the electrical wire preparation for the control of solar roof hatches was not carried out properly. This wiring may contain open energized wire ends located in the harness.

   Consequence, in the NHTSA record

   If the open wire ends come into contact with parts of the frame, it may be possible for a short circuit to occur and then a subsequent fire.

   Remedy, in the NHTSA record

   Dealers will send out technicians to disconnect the power to the wires and reroute the wires properly free of charge. The recall began on may 18, 2007. Owners may contact setra at 1-800-882-8054.

   Report filed by SETRA OF NORTH AMERICA. Owner notification date in the NHTSA record: 18 May 2007.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 200311
2. 200410
3. 20058
4. 200610
5. 20077
6. 20085
7. 20099
8. 20106
9. 20112
10. 20122
11. 20132
12. 20142
13. 20152
14. 20162
15. 20172
16. 20182
17. 20192
18. 20202

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Setra S417: all model years
• Setra: 5 model lines

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• NHTSA page of the 2007 Setra S417The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2007 Setra S417?

2,543 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Setra S417 have for all model years?

NHTSA lists 19 recall campaigns for the Setra S417, model years 2003 to 2020. 7 of them name the 2007 model year.

Is an NHTSA investigation of the 2007 Setra S417 open?

The NHTSA investigation file has no investigation that names this model year.