2003 Saturn ION: recalls and complaints

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All updates to the register

• 14V17100010 Apr 2014Electrical System / Ignition
• 14V04700010 Feb 2014Air Bags
• 04V54700016 Nov 2004Exterior Lighting / Turn Signal
• 04V0040005 Jan 2004Visibility / Power Window Devices and Controls
• 04V0030005 Jan 2004Fuel System, Gasoline

1. 14V171000Received 10 Apr 2014. 2,191,014 units.

   Electrical System / Ignition

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.

   Consequence, in the NHTSA record

   If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

   Remedy, in the NHTSA record

   General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

   Report filed by General Motors LLC. Manufacturer campaign number 14113,14133. Owner notification date in the NHTSA record: 18 Apr 2014.

2. 14V047000Received 10 Feb 2014. 2,190,934 units.

   Air Bags

   Defect, in the NHTSA record

   This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

   Consequence, in the NHTSA record

   If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

   Report filed by General Motors LLC. Manufacturer campaign number 13454/14063/14092. Owner notification date in the NHTSA record: 18 Apr 2014.

3. 04V547000Received 16 Nov 2004. 178,798 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Certain passenger vehicles have a condition in which the turn signal lamp and daytime running lamp (drl) on either front side can stop working because of loss of contact between the bulb and socket.

   Consequence, in the NHTSA record

   If a front turn signal lamp is inoperative, others may react more slowly to a turning vehicle and a crash could occur.

   Remedy, in the NHTSA record

   Dealers will replace the drl/turn signal bulb on both the left and right front side and inspect for and add a drl jumper kit if not present. The recall began november 17, 2004. Owners should contact saturn at 1-800-972-8876.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 04095. Owner notification date in the NHTSA record: 17 Nov 2004.

4. 04V004000Received 5 Jan 2004. 79,204 units.

   Visibility / Power Window Devices and Controls

   Defect, in the NHTSA record

   Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 118, "power-operated window, partition, and roof panel systems." the power windows and/or sunroof may be operable after the ignition has been turned to the "off" position and the front passenger door is opened.

   Consequence, in the NHTSA record

   If unsupervised children are left unattended in the vehicle and operate the power windows or sunroof, there is an increased risk of injury to the child.

   Remedy, in the NHTSA record

   Dealers will upgrade the body control module (bcm) calibration. Owner notification began on december 30, 2003. Owners should contact saturn at 1-800-972-8876.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 03069.

5. 04V003000Received 5 Jan 2004. 127,285 units.

   Fuel System, Gasoline

   Defect, in the NHTSA record

   Certain passenger vehicles equipped with 2.2l 4-cylinder (l61) engines were built with a fuel filter that could corrode prematurely on the exterior surface.

   Consequence, in the NHTSA record

   If corrosion on the exterior surface of the fuel filter progresses to the point of creating a hole in the shell, fuel droplets could form and drop to the ground. If an ignition source is present, a fire could result.

   Remedy, in the NHTSA record

   Dealers will replace the fuel filter assembly. Owner notification began on december 30, 2003. Owners should contact saturn at 1-800-972-8876.

   Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 03068.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2003 Saturn ION
• All 2003 vehicles

The table shows the 10 components with the most mentions, of 25.

Complaints that report a crash

41

Complaints that report a fire

4

Injuries in the complaints

33

Deaths in the complaints

0

Date of the newest complaint

20 Apr 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20035
2. 20048
3. 20053
4. 20064
5. 20075
6. 20080

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Saturn ION: all model years
• Saturn: 18 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2003 Saturn IONThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2003 Saturn ION?

4,767,235 units in 5 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Saturn ION have for all model years?

NHTSA lists 10 recall campaigns for the Saturn ION, model years 2003 to 2008. 5 of them name the 2003 model year.

Which component do the complaints about the 2003 Saturn ION name most often?

Electrical System: 386 of 937 component mentions, or 412 per 1,000. For all 2003 vehicles the figure is 123.7 per 1,000.

Is an NHTSA investigation of the 2003 Saturn ION open?

No. Each of the 5 investigations that name this model year has a closing date in the NHTSA file.