Recall Register

2023 Peterbilt 365: recalls and complaints

NHTSA lists 4 recall campaigns for the 2023 Peterbilt 365. The newest campaign is 24V915000. NHTSA received the report on 9 Dec 2024. The NHTSA record gives the component Electrical System / Software. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V915000, in the NHTSA record

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 413,503 units in total.

  • 24V915000Electrical System / Software
  • 24V190000Power Train / Automatic Transmission / Lever and Linkage / Column Shift
  • 22V779000Electrical System / Instrument Cluster/Panel
  • 22V547000Steering

  1. 24V915000Received . 220,764 units.

    Electrical System / Software

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
    Consequence, in the NHTSA record
    Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 24KWL 24PBL. Owner notification date in the NHTSA record: .

  2. 24V190000Received . 70,509 units.

    Power Train / Automatic Transmission / Lever and Linkage / Column Shift

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
    Consequence, in the NHTSA record
    A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 24PBE/24KWE. Owner notification date in the NHTSA record: .

  3. 22V779000Received . 74,730 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
    Consequence, in the NHTSA record
    The loss of display information, such as vehicle speed and warning lights, can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the software, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22KWK and 22PBK.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 22KWK and 22PBK. Owner notification date in the NHTSA record: .

  4. 22V547000Received . 47,500 units.

    Steering

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
    Consequence, in the NHTSA record
    A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 22PBE, 22KWE. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20041
  2. 20051
  3. 20063
  4. 20077
  5. 200818
  6. 200914
  7. 201010
  8. 201111
  9. 201210
  10. 201310
  11. 201410
  12. 201511
  13. 20168
  14. 20174
  15. 20185
  16. 20195
  17. 20204
  18. 20213
  19. 20224
  20. 20234
  21. 20242
  22. 20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2023 Peterbilt 365: recalls and complaints. https://recallregister.com/vehicle/peterbilt/365/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
PACCAR Incorporated

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Peterbilt 365?
413,503 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Peterbilt 365 have for all model years?
NHTSA lists 46 recall campaigns for the Peterbilt 365, model years 2004 to 2025. 4 of them name the 2023 model year.
Is an NHTSA investigation of the 2023 Peterbilt 365 open?
The NHTSA investigation file has no investigation that names this model year.