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2020 Peterbilt 365
4 recall campaigns and 0 complaints are on NHTSA's register for the 2020 Peterbilt 365; the recalls concern steering, fuel system, diesel and power train.
No consumer complaints for this model year are in the NHTSA file.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Consequence: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Filed by PACCAR Incorporated (manufacturer campaign 22 PBB and 22 KWB).
Defect, as filed: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Filed by PACCAR Incorporated (manufacturer campaign 21KWC, 21PBD).
Defect, as filed: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Consequence: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
Filed by PACCAR Incorporated (manufacturer campaign 20PBE and 20KWC).
Defect, as filed: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Filed by PACCAR Incorporated (manufacturer campaign 20PBA).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Peterbilt 365 model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2004 NHTSA | 1 | 0 | 561 |
| 2005 NHTSA | 1 | 0 | 561 |
| 2006 | 3 | 0 | 214,363 |
| 2007 | 7 | 0 | 222,570 |
| 2008 | 18 | 0 | 713,576 |
| 2009 | 14 | 0 | 709,352 |
| 2010 | 10 | 0 | 701,021 |
| 2011 | 11 | 0 | 693,584 |
| 2012 | 10 | 0 | 704,545 |
| 2013 | 10 | 0 | 704,545 |
| 2014 | 10 | 0 | 701,784 |
| 2015 | 11 | 0 | 727,324 |
| 2016 | 8 | 0 | 729,682 |
| 2017 | 4 | 0 | 501,459 |
| 2018 | 5 | 0 | 539,995 |
| 2019 | 5 | 0 | 539,995 |
| 2020 | 4 | 0 | 55,021 |
| 2021 | 3 | 0 | 72,218 |
| 2022 | 4 | 0 | 413,503 |
| 2023 | 4 | 0 | 413,503 |
| 2024 | 2 | 0 | 291,273 |
| 2025 NHTSA | 1 | 0 | 220,764 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Peterbilt 365 model years · Peterbilt: 43 model lines
Questions and answers
How many recalls does the 2020 Peterbilt 365 have?
4 NHTSA recall campaigns name this model year; the most recent, 22V277000, was reported to NHTSA on 25 Apr 2022 and concerns steering:critical fasteners. Across all model years the Peterbilt 365 line has 46 campaigns.
Is there an open NHTSA investigation into the 2020 Peterbilt 365?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2020 Peterbilt 365 complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.