2021 Nova Bus LFS: recalls and complaints

NHTSA advisory: do not driveCampaign 22V845000. NHTSA received the report on 15 Nov 2022. 827 units. Steering / Critical Fasteners

Remedy of campaign 22V845000, in the NHTSA record

Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 23 recall campaigns for the 2021 Nova Bus LFS. The newest campaign is 26V355000. NHTSA received the report on 2 Jun 2026. The NHTSA record gives the component Service Brakes, Air / Supply / Low Pressure Warning / Switch. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 26V355000, in the NHTSA record

Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

23 campaigns, newest first. 15,420 units in total.

26V3550002 Jun 2026Service Brakes, Air / Supply / Low Pressure Warning / Switch
26V30000012 May 2026Visibility / Glass, Side/Rear
25V82200028 Nov 2025Engine and Engine Cooling / Cooling System / Pump
25V47600022 Jul 2025Steering / Electric Power Assist System
24V6470005 Nov 2024Seat Belts / Front
24V6570009 Sep 2024Equipment / Electrical
24V56400026 Jul 2024Visibility / Glass, Side/Rear
24V55900025 Jul 2024Service Brakes, Air / Disc / Chamber
24V5180008 Jul 2024Parking Brake / Conventional / Air
24V44900017 Jun 2024Latches/Locks/Linkages / Doors / Latch Plate
24V23100027 Mar 2024Engine and Engine Cooling / Cooling System / Hoses/Lines/Piping/Fittings
24V20300017 Mar 2024Electrical System / Alternator/Generator/Regulator
23V76300011 Nov 2023Equipment / Appliance / Air Conditioner
23V76200011 Nov 2023Exterior Lighting / Turn Signal
23V60700031 Aug 2023Electrical System / Wiring / Fuses and Circuit Breakers
23V48200012 Jul 2023Power Train / Driveline / Driveshaft
23V35000017 May 2023Seat Belts / Front
22V9020007 Dec 2022Exterior Lighting
22V84500015 Nov 2022Steering / Critical FastenersAdvisory
22V41600013 Jun 2022Electrical System / Wiring / Fuses and Circuit Breakers
21V92900026 Nov 2021Electrical System / Software
21V1510009 Mar 2021Exterior Lighting / Brake Lights
20V56800021 Sep 2020Steering / Hydraulic Power Assist / Hose, Piping, and Connections

26V355000Received 2 Jun 2026. 5,662 units.
Service Brakes, Air / Supply / Low Pressure Warning / Switch
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence, in the NHTSA record
A low brake air pressure warning light that fails to illuminate when the engine is off will not alert the driver to a low brake pressure condition, increasing the risk of a crash if the parking brake is disengaged before starting the engine.
Remedy, in the NHTSA record
Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5918.
26V300000Received 12 May 2026. 197 units.
Visibility / Glass, Side/Rear
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2020 LFS Artic and 2019-2023 LFS transit buses. The driver's speaker hole door may have been built with the prime glazing manufacturer DOT code mark missing. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence, in the NHTSA record
A missing DOT code mark may result in the door being replaced with the incorrect type of plastic, reducing visibility and increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will replace the plastic panel door, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 7, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5884. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5884.
25V822000Received 28 Nov 2025. 8 units.
Engine and Engine Cooling / Cooling System / Pump
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 and 2024-2025 LFS transit buses. The impeller shaft may be loose, causing the cooling pump to fail.
Consequence, in the NHTSA record
A cooling pump failure can cause a loss of drive power, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect and replace the pump as necessary, free of charge. Owner notification letters were mailed February 3, 2026.Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5803. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 27, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5803. Owner notification date in the NHTSA record: 3 Feb 2026.
25V476000Received 22 Jul 2025. 339 units.
Steering / Electric Power Assist System
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS transit buses. The electric power steering system may be missing a check valve, allowing hydraulic pressure to turn the steering wheel without the driver's input.
Consequence, in the NHTSA record
A steering wheel that turns unintentionally increases the risk of a crash or injury.
Remedy, in the NHTSA record
Nova Bus will install a check valve, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5746.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5746. Owner notification date in the NHTSA record: 11 Sep 2025.
24V647000Received 5 Nov 2024. 1,570 units.
Seat Belts / Front
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence, in the NHTSA record
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy, in the NHTSA record
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5635. Owner notification date in the NHTSA record: 4 Jul 2025.
24V657000Received 9 Sep 2024. 208 units.
Equipment / Electrical
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence, in the NHTSA record
An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5637. Owner notification date in the NHTSA record: 28 Jan 2025.
24V564000Received 26 Jul 2024. 186 units.
Visibility / Glass, Side/Rear
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Consequence, in the NHTSA record
Reduced visibility while driving can increase the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5626.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5626. Owner notification date in the NHTSA record: 10 Oct 2024.
24V559000Received 25 Jul 2024. 166 units.
Service Brakes, Air / Disc / Chamber
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019 LFS Artic buses. The brake chamber on the rear axle may have been improperly manufactured, which can result in an air leak.
Consequence, in the NHTSA record
A brake chamber air leak may cause the brakes to engage unexpectedly, which can overheat the brakes and increase the risk of a fire. Additionally, unexpected braking can increase the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect and replace the brake chamber as necessary, free of charge. Owner notification letters were mailed November 02, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5620.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5620. Owner notification date in the NHTSA record: 2 Nov 2024.
24V518000Received 8 Jul 2024. 900 units.
Parking Brake / Conventional / Air
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2024 LFS and 2021-2023 LFS Artic buses. An air leak may occur in the parking brake valve and unintentionally engage the parking brake without activating the brake lights.
Consequence, in the NHTSA record
A bus that stops suddenly without activating brake lights increases the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect and tighten the parking brake air line connections, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5615. Owner notification date in the NHTSA record: 24 Jul 2024.
24V449000Received 17 Jun 2024. 7 units.
Latches/Locks/Linkages / Doors / Latch Plate
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 LFS buses. The welds may fail, allowing the rotary plate to separate from the door operator.
Consequence, in the NHTSA record
The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury.
Remedy, in the NHTSA record
Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5612.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5612. Owner notification date in the NHTSA record: 12 Aug 2024.
24V231000Received 27 Mar 2024. 653 units.
Engine and Engine Cooling / Cooling System / Hoses/Lines/Piping/Fittings
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2024 LFS vehicles. The engine coolant return hose may fail, leaking coolant and causing an engine shutdown.
Consequence, in the NHTSA record
An unexpected engine shutdown can increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase the risk of injury.
Remedy, in the NHTSA record
Nova Bus will replace the engine coolant return hose, free of charge. Owner notification letters were mailed July 03, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5577.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5577. Owner notification date in the NHTSA record: 3 Jul 2024.
24V203000Received 17 Mar 2024. 608 units.
Electrical System / Alternator/Generator/Regulator
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2021-2022 LFS Artic and 2021-2023 LFS buses. The alternator power cable nut may not have been tightened properly.
Consequence, in the NHTSA record
A loose nut can cause electrical arcing, increasing the risk of a fire.
Remedy, in the NHTSA record
Nova will inspect and tighten the power cable nut as necessary, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5570.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5570. Owner notification date in the NHTSA record: 10 Apr 2024.
23V763000Received 11 Nov 2023. 339 units.
Equipment / Appliance / Air Conditioner
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Consequence, in the NHTSA record
An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5508. Owner notification date in the NHTSA record: 20 Dec 2023.
23V762000Received 11 Nov 2023. 718 units.
Exterior Lighting / Turn Signal
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2023 LFS transit buses equipped with a directional foot switch. The turn signals may intermittently become inoperative.
Consequence, in the NHTSA record
Inoperative turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect and repair the directional foot switch wiring, as necessary, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5507.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5507. Owner notification date in the NHTSA record: 4 Dec 2023.
23V607000Received 31 Aug 2023. 1,189 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Consequence, in the NHTSA record
An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Remedy, in the NHTSA record
Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This recall replaces and expands recall number 22V-416. Vehicles previously repaired under recall 22V-416 will need to have the new remedy completed.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5445. Owner notification date in the NHTSA record: 7 Nov 2023.
23V482000Received 12 Jul 2023. 414 units.
Power Train / Driveline / Driveshaft
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence, in the NHTSA record
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy, in the NHTSA record
Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim letters informing owners of the safety risk were mailed on October 27, 2023. A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5442.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5442. Owner notification date in the NHTSA record: 27 Oct 2023.
23V350000Received 17 May 2023. 166 units.
Seat Belts / Front
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence, in the NHTSA record
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy, in the NHTSA record
Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5419. Owner notification date in the NHTSA record: 14 Jul 2023.
22V902000Received 7 Dec 2022. 519 units.
Exterior Lighting
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2021 LFS and 2009-2012 LFS Artic transit buses. These vehicles are equipped with non-standard color auxiliary lights which may impair the effectiveness of the standard lighting equipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The colorful lighting may cause confusion by distracting other drivers, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will remove the non-standard color lights, or replace them with white lights, free of charge. Owner notification letters were mailed January 31, 2023. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5350/5351.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5350/5351. Owner notification date in the NHTSA record: 31 Jan 2023.
22V845000Received 15 Nov 2022. 827 units.
Steering / Critical FastenersDo-not-drive advisory
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence, in the NHTSA record
Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5342. Owner notification date in the NHTSA record: 16 Nov 2022.
22V416000Received 13 Jun 2022. 273 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Consequence, in the NHTSA record
An electrical short increases the risk of a fire.
Remedy, in the NHTSA record
Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5259. Owner notification date in the NHTSA record: 29 Jun 2022.
21V929000Received 26 Nov 2021. 125 units.
Electrical System / Software
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops.
Consequence, in the NHTSA record
A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. Additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury.
Remedy, in the NHTSA record
Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5220/5221/5222. Owner notification date in the NHTSA record: 15 Dec 2021.
21V151000Received 9 Mar 2021. 123 units.
Exterior Lighting / Brake Lights
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2008-2021 LFS Buses. The center-line height of the brake lights and tail lights is too high, exceeding the maximum height standard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
Reduced visibility of the brake and tail lights can increase the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners, and provide instructions for interchanging the positions of the brake light and tail light components with the turn signal light components, free of charge. The recall is expected to begin May 2021. Owners may contact Nova customer service at 1-800-350-6682.
Report filed by Nova Bus. Owner notification date in the NHTSA record: 7 May 2021.
20V568000Received 21 Sep 2020. 223 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2020 Nova Bus LFS transit buses. Certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. This may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger compartment.
Consequence, in the NHTSA record
A loss of power steering assist may increase the risk of a crash. A power steering fluid leak into the passenger cabin may increase the risk of a passenger injury.
Remedy, in the NHTSA record
Nova Bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. The recall began October 7, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4963.
Report filed by Nova Bus. Manufacturer campaign number CR4963. Owner notification date in the NHTSA record: 7 Oct 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2021 Nova Bus LFSThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2021 Nova Bus LFS: recalls and complaints. https://recallregister.com/vehicle/nova-bus/lfs/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Nova Bus (US) Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2021 Nova Bus LFS?: 15,420 units in 23 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Nova Bus LFS have for all model years?: NHTSA lists 72 recall campaigns for the Nova Bus LFS, model years 1997 to 2025. 23 of them name the 2021 model year.
Is an NHTSA investigation of the 2021 Nova Bus LFS open?: The NHTSA investigation file has no investigation that names this model year.