Vehicles › New Flyer › New Flyer XE35
2023 New Flyer XE35
The 2023 New Flyer XE35 appears in 7 NHTSA recall campaigns (electrical system, electronic stability control (esc) and vehicle speed control) and in 0 consumer complaints filed with the agency.
No consumer complaints for this model year are in the NHTSA file.
NHTSA carries a "park outside" advisory on at least one of these campaigns.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 24 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2. An inverter software error may cause unintended acceleration or deceleration in certain conditions.
Consequence: Unintended acceleration or deceleration can increase the risk of a crash.
Remedy: New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Filed by New Flyer of America, Inc..
Defect, as filed: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Filed by New Flyer of America, Inc.; components: electronic stability control (esc); service brakes, air:antilock.
Park outside advisory
Defect, as filed: New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Consequence: A short circuit in a high voltage battery increases the risk of a fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Filed by New Flyer of America, Inc..
- 25V566000ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWAREReported 29 Aug 2025 · 1,170 units
Defect, as filed: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Filed by New Flyer of America, Inc.; components: electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software; electrical system:propulsion system:traction battery.
- 24V056000ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANTReported 31 Jan 2024 · 337 units
Defect, as filed: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40, 2021-2024 XE60, and 2023-2024 XHE40 vehicles. One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure.
Consequence: The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire.
Remedy: New Flyer will remove the rubber washer from the affected drain valves, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R24-02. This recall is in addition to NHTSA recall number 23V-083. Certain vehicles are affected by both recalls and will need to have both remedies performed.
Filed by New Flyer of America, Inc. (manufacturer campaign R24-02).
Defect, as filed: New Flyer of America, Inc. (New Flyer) is recalling certain 2022-2023 XD35, XD40, XN35, XN40, and 2023 XD60, XE35, XE40, and XN60 transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
Consequence: Unintended acceleration can increase the risk of a crash.
Remedy: New Flyer will update the vehicle software, free of charge. Owner notification letters are expected to be mailed February 15, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-022.
Filed by New Flyer of America, Inc. (manufacturer campaign R23-022).
Defect, as filed: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
Consequence: Unintended acceleration can increase the risk of a crash.
Remedy: New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
Filed by New Flyer of America, Inc. (manufacturer campaign R23-023).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other New Flyer XE35 model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2019 | 4 | 0 | 8,725 |
| 2020 | 3 | 0 | 8,070 |
| 2021 | 8 | 0 | 10,723 |
| 2022 | 7 | 0 | 10,496 |
| 2023 | 7 | 0 | 10,488 |
| 2024 | 4 | 0 | 9,694 |
| 2025 | 4 | 0 | 9,694 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All New Flyer XE35 model years · New Flyer: 52 model lines
Questions and answers
How many recalls does the 2023 New Flyer XE35 have?
7 NHTSA recall campaigns name this model year; the most recent, 26V151000, was reported to NHTSA on 13 Mar 2026 and concerns electrical system:propulsion system:inverter. Across all model years the New Flyer XE35 line has 9 campaigns.
Is there an open NHTSA investigation into the 2023 New Flyer XE35?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2023 New Flyer XE35 complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 24 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 24 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.