2021 Mercedes-Benz GLS580: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 24V20700015 Mar 2024Electrical System / Wiring
• 23V44500026 Jun 2023Fuel System, Gasoline / Delivery / Fuel Pump
• 23V17700017 Mar 2023Visibility / Defroster/Defogger/HVAC System
• 22V73200030 Sep 2022Seats / Mid/Rear Assembly
• 22V68000012 Sep 2022Structure / Body
• 22V36500020 May 2022Electrical System / Software
• 22V2310008 Apr 2022Electrical System / Wiring / Interior/Under Dash
• 21V83200022 Oct 2021Visibility / Glass, Side/Rear
• 21V35400014 May 2021Back Over Prevention / Sensing System / Camera
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V08900014 Feb 2020Electrical System / Instrument Cluster/Panel

1. 24V207000Received 15 Mar 2024. 116,020 units.

   Electrical System / Wiring

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

   Consequence, in the NHTSA record

   An overheated ground connection can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024040002. Owner notification date in the NHTSA record: 3 May 2024.

2. 23V445000Received 26 Jun 2023. 143,551 units.

   Fuel System, Gasoline / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

   Consequence, in the NHTSA record

   A loss of drive power can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023070012. Owner notification date in the NHTSA record: 29 Sep 2023.

3. 23V177000Received 17 Mar 2023. 61,450 units.

   Visibility / Defroster/Defogger/HVAC System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

   Consequence, in the NHTSA record

   Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023030014 & 15. Owner notification date in the NHTSA record: 28 Apr 2023.

4. 22V732000Received 30 Sep 2022. 59,574 units.

   Seats / Mid/Rear Assembly

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.

   Consequence, in the NHTSA record

   A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022100011. Owner notification date in the NHTSA record: 18 Nov 2022.

5. 22V680000Received 12 Sep 2022. 161,000 units.

   Structure / Body

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

   Consequence, in the NHTSA record

   Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022090010. Owner notification date in the NHTSA record: 1 Nov 2022.

6. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

7. 22V231000Received 8 Apr 2022. 21,306 units.

   Electrical System / Wiring / Interior/Under Dash

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

   Consequence, in the NHTSA record

   An overheated electrical cable can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022040017. Owner notification date in the NHTSA record: 8 Jul 2022.

8. 21V832000Received 22 Oct 2021. 23 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

   Consequence, in the NHTSA record

   Detached rear glass can become a road hazard, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021110007. Owner notification date in the NHTSA record: 8 Dec 2021.

9. 21V354000Received 14 May 2021. 343,191 units.

   Back Over Prevention / Sensing System / Camera

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

   Remedy, in the NHTSA record

   The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021050012. Owner notification date in the NHTSA record: 28 Jun 2021.

10. 21V058000Received 5 Feb 2021. 1,292,258 units.

    Communication / Auto Crash Notification

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence, in the NHTSA record

    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

11. 20V089000Received 14 Feb 2020. 2,101 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence, in the NHTSA record

    If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020030019. Owner notification date in the NHTSA record: 31 Mar 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

1

Complaints that report a fire

0

Injuries in the complaints

2

Deaths in the complaints

0

Date of the newest complaint

29 Jul 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 202111

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz GLS580: all model years
• Mercedes-Benz: 284 model lines

Follow by RSS:Mercedes Benz recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2021 Mercedes-Benz GLS580The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2021 Mercedes-Benz GLS580?

2,443,196 units in 11 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz GLS580 have for all model years?

NHTSA lists 11 recall campaigns for the Mercedes-Benz GLS580, model year 2021. 11 of them name the 2021 model year.

Which component do the complaints about the 2021 Mercedes-Benz GLS580 name most often?

Electrical System: 2 of 8 component mentions.

Is an NHTSA investigation of the 2021 Mercedes-Benz GLS580 open?

The NHTSA investigation file has no investigation that names this model year.