2020 Mercedes-Benz G 550: recalls and complaints

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• 24V6590009 Sep 2024Latches/Locks/Linkages / Doors / Lock
• 23V09700017 Feb 2023Electrical System / Wiring
• 22V36500020 May 2022Electrical System / Software
• 21V52700012 Jul 2021Air Bags / Sensor / Side Impact
• 21V35300014 May 2021Latches/Locks/Linkages / Doors / Latch
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V2470001 May 2020Latches/Locks/Linkages
• 20V09000014 Feb 2020Electronic Stability Control (ESC)

1. 24V659000Received 9 Sep 2024. 134 units.

   Latches/Locks/Linkages / Doors / Lock

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.

   Consequence, in the NHTSA record

   The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

   Remedy, in the NHTSA record

   Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 11 Oct 2024.

2. 23V097000Received 17 Feb 2023. 26,116 units.

   Electrical System / Wiring

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and AMG G63 vehicles. The front axle wiring harness may chafe against an oil cooler and become damaged, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).

   Consequence, in the NHTSA record

   A loss of anti-lock brakes or electronic stability control can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and either install a protective sleeve or replace the front axle wiring harness, as necessary, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030005.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023030005. Owner notification date in the NHTSA record: 10 Apr 2023.

3. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

4. 21V527000Received 12 Jul 2021. 542 units.

   Air Bags / Sensor / Side Impact

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

   Consequence, in the NHTSA record

   Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021070032/33. Owner notification date in the NHTSA record: 3 Sep 2021.

5. 21V353000Received 14 May 2021. 17,800 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.

   Consequence, in the NHTSA record

   The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

   Remedy, in the NHTSA record

   Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021060007/14. Owner notification date in the NHTSA record: 9 Jul 2021.

6. 21V058000Received 5 Feb 2021. 1,292,258 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

7. 20V247000Received 1 May 2020. 6,659 units.

   Latches/Locks/Linkages

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.

   Consequence, in the NHTSA record

   If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020050034. Owner notification date in the NHTSA record: 26 Jun 2020.

8. 20V090000Received 14 Feb 2020. 6,300 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.

   Consequence, in the NHTSA record

   Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020070005. Owner notification date in the NHTSA record: 21 Aug 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

11 Jan 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 201912
2. 20208
3. 20217
4. 20223
5. 20233
6. 20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz G 550: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2020 Mercedes-Benz G 550The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Mercedes-Benz G 550?

1,592,531 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz G 550 have for all model years?

NHTSA lists 19 recall campaigns for the Mercedes-Benz G 550, model years 2019 to 2025. 8 of them name the 2020 model year.

Which component do the complaints about the 2020 Mercedes-Benz G 550 name most often?

Unknown or Other: 1 of 2 component mentions.

Is an NHTSA investigation of the 2020 Mercedes-Benz G 550 open?

The NHTSA investigation file has no investigation that names this model year.