2002 MCI E4500C: recalls and complaints
NHTSA lists 2 recall campaigns for the 2002 MCI E4500C. The newest campaign is 13V498000. NHTSA received the report on 17 Oct 2013. The NHTSA record gives the component Electrical System. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 13V498000, in the NHTSA record
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 11,103 units in total.
13V498000Received . 10,016 units.
Electrical System
- Defect, in the NHTSA record
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
- Consequence, in the NHTSA record
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
- Remedy, in the NHTSA record
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Report filed by Motor Coach Industries. Manufacturer campaign number 401. Owner notification date in the NHTSA record: .
10V373000Received . 1,087 units.
Visibility / Glass, Side/Rear
- Defect, in the NHTSA record
Mci is recalling certain model year 2001-2004 e4500, model year 2002-2006 e4500c, model year 2001-2005 j4500, and model year 2006 j4500c motor coaches equipped with se-gi passenger windows. The adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade.
- Consequence, in the NHTSA record
If the window glass becomes partially or completely debonded from its frame, the window glass may detach and fall from the coach and cause personal injury or property damage.
- Remedy, in the NHTSA record
Dealers will inspect, test, and repair, as necessary, the se-gi window assemblies free of charge. The safety recall began on august 23, 2010. Owners may contact mci customer service at 1-800-241-2947.
Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 348. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA12007 | Engineering analysis | MCI Drive Shaft Safety Loop Failures | Power Train / Driveline | 13 Sep 2012 | 3 Dec 2015 | 14V335000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2002 MCI E4500CThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2002 MCI E4500C: recalls and complaints. https://recallregister.com/vehicle/mci/e4500c/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Motor Coach Industries
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2002 MCI E4500C?
- 11,103 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the MCI E4500C have for all model years?
- NHTSA lists 2 recall campaigns for the MCI E4500C, model years 2001 to 2006. 2 of them name the 2002 model year.
- Is an NHTSA investigation of the 2002 MCI E4500C open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.